Security and Safety
1. What should you do when you observe an unfamiliar person in a restricted area?
Record the person’s physical appearance, clothing, and actions, and report the observation to your supervisor.
2. If a crime occurs, what information should you record about the suspect?
Record the suspect’s physical appearance, clothing worn, time and date, names and phone numbers of witnesses, where the suspect was last seen, and any physical evidence found.
3. What should you carry with you while patrolling?
A notebook and pencil, as well as emergency phone numbers for police, fire department, nearby hospitals, alarm company, supervisor, and the head of the building.
4. When should you take notes during your rounds?
When you observe something out of the ordinary, such as unusual events, unfamiliar people, or suspicious activities.
5. What details should you record if you find a door ajar during your rounds?
The location, time, and date of the observation, and whether the door is typically closed and locked at that time.
6. How should you respond if you witness a crime in progress?
Record details about what is happening, who is involved, and any physical evidence, then report it to the police and your supervisor.
7. What should you do if you notice a fire hazard during your patrol?
Record the details of the hazard, take immediate action if possible to mitigate the hazard, and report it to the appropriate authorities.
8. If you see someone acting suspiciously, what information should you note?
Describe the person’s appearance, behavior, location, and any other relevant details.
9. What is the procedure for handling an emergency situation?
Follow the emergency protocols outlined in the rules, which may include contacting emergency services, securing the area, and providing assistance.
10. How should you document an incident where no one was injured but property was damaged?
Record the details of the damage, how it occurred, and any witnesses, and report it to your supervisor.
11. What steps should you take if you find an unauthorized person on the premises?
Record the person’s details, ask them to leave if it is safe to do so, and report the incident to your supervisor.
12. How do you handle finding an open window that should be closed and locked?
Record the location, time, and condition of the window, secure it if possible, and report it to your supervisor.
13. What should you do if you encounter a medical emergency during your rounds?
Provide immediate assistance if trained, call emergency services, and document the incident.
14. How should you report a suspicious package found on the premises?
Record the location, description of the package, and any other relevant details, then follow the protocol for handling suspicious packages.
15. What details should you include when documenting an accident on the premises?
Describe the accident, who was involved, any injuries, the time and date, and witness statements.
16. How should you document a verbal altercation between two employees?
Record the time, date, location, participants, and the nature of the altercation, and report it to your supervisor.
17. What should you do if you find evidence of forced entry?
Document the evidence, secure the area if possible, and report it to your supervisor and law enforcement.
18. How should you handle a situation where an alarm is triggered?
Investigate the cause of the alarm, document the incident, and report it according to protocol.
19. What should you do if you find an unsecured confidential document?
Secure the document, record the details of where it was found, and report it to your supervisor.
20. How should you respond to a power outage during your patrol?
Record the time, duration, and any effects of the outage, follow emergency lighting protocols, and report it.
21. What steps should you take if you witness vandalism?
Document the details, including who was involved, what was damaged, and the time and date, and report it.
22. How do you handle a situation where a fire alarm is activated but there is no fire?
Record the details of the activation, investigate the cause, and report it according to protocol.
23. What information should you document if you find a hazardous material spill?
Describe the type of material, location, extent of the spill, and any immediate actions taken, and report it.
24. How should you report finding a malfunctioning security camera?
Record the location and nature of the malfunction, and report it to the appropriate maintenance personnel.
25. What should you do if you encounter a person who refuses to identify themselves?
Document the person’s appearance and behavior, and report the incident to your supervisor.
26. How should you handle a situation where you find an unauthorized vehicle on the premises?
Record the vehicle’s details, location, and any other relevant information, and report it to your supervisor.
27. What steps should you take if you notice a security breach in a restricted area?
Document the breach, secure the area if possible, and report it to your supervisor and relevant authorities.
28. How do you document a suspicious noise heard during your patrol?
Record the time, location, and description of the noise, and investigate further if safe to do so.
29. What should you do if you find an open safe?
Document the details, secure the safe if possible, and report it immediately to your supervisor.
30. How should you handle finding an unattended bag in a public area?
Record the location and description of the bag, follow protocol for unattended items, and report it.
31. What steps should you take if you see someone bypassing security checkpoints?
Document the person’s details, behavior, and route, and report the incident.
32. How should you document a power surge affecting security systems?
Record the time, duration, and effects of the surge, and report it to the appropriate personnel.
33. What should you do if you find an unlocked door to a sensitive area?
Secure the door, document the details, and report it to your supervisor.
34. How should you respond to a medical emergency involving an unconscious person?
Provide first aid if trained, call emergency services, document the incident, and report it.
35. What steps should you take if you find a broken window on the premises?
Record the location, extent of the damage, and possible causes, secure the area, and report it.
36. How should you handle a situation where a person is behaving aggressively?
Document the person’s behavior, take steps to ensure safety, and report the incident to your supervisor.
37. What should you do if you find evidence of drug use on the premises?
Document the evidence, secure the area, and report it to your supervisor and law enforcement if necessary.
38. How should you document finding a suspicious letter or package?
Record the location, description, and any other relevant details, and follow protocol for handling suspicious items.
39. What steps should you take if you notice a security guard not following protocol?
Document the behavior, address it directly if safe to do so, and report it to your supervisor.
40. How should you handle a situation where you find a damaged fire extinguisher?
Document the damage, secure the area if necessary, and report it for replacement or repair.
41. What should you do if you encounter a person attempting to gain unauthorized access to a building?
Record the person’s details and actions, deny access if safe to do so, and report the incident.
42. How should you respond to a report of a suspicious person loitering near the building?
Investigate the report, document the person’s details and behavior, and report it.
43. What steps should you take if you find an emergency exit blocked?
Document the blockage, clear the exit if possible, and report it to your supervisor.
44. How should you handle a situation where a visitor refuses to follow security protocols?
Document the visitor’s details and behavior, and report the incident to your supervisor.
45. What should you do if you find a leak in the building’s water system?
Document the location and extent of the leak, take immediate action to mitigate damage if possible, and report it.
46. How should you document finding a malfunctioning alarm system?
Record the nature of the malfunction and report it to the appropriate maintenance personnel.
47. What steps should you take if you see a vehicle being tampered with in the parking lot?
Document the details, including the vehicle and any suspects, and report it to your
supervisor and law enforcement if necessary.
48. How should you document an incident of trespassing?
Record the details of the trespasser, their actions, and the time and location, and report it to your supervisor.
49. What should you do if you find an unauthorized person in a restricted area?
Record the person’s details, ask them to leave if it is safe to do so, and report the incident to your supervisor.
50. How should you respond to a situation where you find a door forced open?
Document the details, secure the area if possible, and report it to your supervisor and law enforcement