Untitled Flashcards Set

A successful quality strategy begins with:

• Answer: A. an understanding of the principles of quality.

Which of the following DOES NOT increase profit by improving quality?

• Answer: D. higher warranty costs

Which of the following could reduce costs and increase profit?

• Answer: D. increased productivity

Research suggests which of the following regarding productivity as measured by units produced per labor-hour?

• Answer: B. High-quality companies are more productive than low-quality companies.

A successful quality strategy begins with:

• Answer: A. an understanding of the principles of quality.

Which of the following DOES NOT increase profit by improving quality?

• Answer: D. higher warranty costs

Which of the following could reduce costs and increase profit?

• Answer: D. increased productivity

Which of the following is NOT part of a successful quality strategy?

• Answer: C. Minimize quality costs throughout the organization

The American Society for Quality (ASQ) defines quality as:

• Answer: B. the totality of features and characteristics of a product or service that bears on its ability to satisfy stated or implied needs.

Which of the following is an award for quality achievement in Japan?

• Answer: D. Deming Prize

Which of the following costs is NOT a cost of quality?

• Answer: D. research and development

Which of the following is NOT an external failure cost?

• Answer: B. scrap

Which of the following is an implication of increasing quality in addition to improved operations?

• Answer: B. Increased company reputation

Which of the following is considered to be the single standard of quality with international recognition?

• Answer: D. ISO 9000 Certification

Kaizen is a Japanese term for which of the following concepts?

• Answer: B. continuous improvement

Taguchi's quality loss function is based on a:

• Answer: C. quadratic equation.

Which of the following is NOT one of the techniques for building employee empowerment?

• Answer: C. Eliminate formal organization structures such as teams and quality circles.

To develop a standard or benchmark, firms need to start with:

• Answer: B. determining what to benchmark.

Which of the following is NOT true about Six Sigma?

• Answer: B. It is only applicable in manufacturing.

Which of the following could reduce costs and increase profit?

• Answer: D. increased productivity

Which of the following is a mathematical technique used for finding the best location for a single distribution point that services several stores or areas?

• Answer: A. Center-of-gravity method

Which of the following is NOT a key success factor in the country location decision?

• Answer: D. Zoning restrictions

Supply chain managers outsource logistics to meet three goals:

• Answer: B. drive down inventory investment, lower delivery costs, and improve delivery reliability and speed.

Which of the following activities does NOT need to be virtually eliminated for a lean organization?

• Answer: B. Cross-training

Which of the following statements is NOT a key success factor in the country location decision?

• Answer: D. Zoning restrictions

Which of the following statements is NOT true regarding location decisions?

• Answer: D. Finding the optimal number of facilities represents a critical and static decision.

Worker flexibility can be developed via:

• Answer: B. More cross-training and reducing job classifications.

Which of the following is the purpose of a warehouse?

• Answer: D. All of the above

Which of the following methods is a mathematical technique used for finding the best location for a single distribution point that services several stores or areas?

• Answer: A. Center-of-gravity method

Which of the following is NOT a Lean inventory tactic?

• Answer: B. Use a push system to move inventory

Which of the following is a Lean layout tactic?

• Answer: D. Reduce lot size

Which of the following words means built-in quality tests?

• Answer: A. Poka-yoke

Which of the following statements is true regarding lean sustainability?

• Answer: C. Lean and sustainability both seek to maximize resource utilization and economic efficiency.

Which of the following facilities could use the 5Ss?

• Answer: D. All of the above

Which of the following is NOT a primary reason for a firm to locate near its raw materials and suppliers?

• Answer: A. Labor productivity

Which of the following statements is NOT true regarding location decisions?

• Answer: D. Finding the optimal number of facilities represents a critical and static decision.

A response strategy requires suppliers be selected based primarily on:

• Answer: D. Capacity, speed, and flexibility.

Which of the following activities does NOT need to be virtually eliminated for a lean organization?

• Answer: B. Cross-training

Which of the following statements is NOT a key success factor in the country location decision?

• Answer: D. Zoning restrictions

Supply chain managers outsource logistics to meet three goals:

• Answer: B. Drive down inventory investment, lower delivery costs, and improve delivery reliability and speed.

Worker flexibility can be developed via:

• Answer: B. More cross-training and reducing job classifications.

Which of the following is the purpose of a warehouse?

• Answer: D. All of the above

Which of the following methods is a mathematical technique used for finding the best location for a single distribution point that services several stores or areas?

• Answer: A. Center-of-gravity method

Which of the following is NOT a Lean inventory tactic?

• Answer: B. Use a push system to move inventory

Which of the following is a Lean layout tactic?

• Answer: D. Reduce lot size

Which of the following words means built-in quality tests?

• Answer: A. Poka-yoke

Which of the following statements is true regarding lean sustainability?

• Answer: C. Lean and sustainability both seek to maximize resource utilization and economic efficiency.

Which of the following facilities could use the 5Ss?

• Answer: D. All of the above

Which of the following is NOT a primary reason for a firm to locate near its raw materials and suppliers?

• Answer: A. Labor productivity

Which of the following statements is NOT true regarding location decisions?

• Answer: D. Finding the optimal number of facilities represents a critical and static decision.

A response strategy requires suppliers be selected based primarily on:

• Answer: D. Capacity, speed, and flexibility.

Which of the following activities does NOT need to be virtually eliminated for a lean organization?

• Answer: B. Cross-training

Which of the following statements is NOT a key success factor in the country location decision?

• Answer: D. Zoning restrictions

Supply chain managers outsource logistics to meet three goals:

• Answer: B. Drive down inventory investment, lower delivery costs, and improve delivery reliability and speed.

Worker flexibility can be developed via:

• Answer: B. More cross-training and reducing job classifications.

Which of the following is the purpose of a warehouse?

• Answer: D. All of the above

Which of the following methods is a mathematical technique used for finding the best location for a single distribution point that services several stores or areas?

• Answer: A. Center-of-gravity method

Which of the following is NOT a Lean inventory tactic?

• Answer: B. Use a push system to move inventory

Which of the following is a Lean layout tactic?

• Answer: D. Reduce lot size

Which of the following words means built-in quality tests?

• Answer: A. Poka-yoke

Which of the following statements is true regarding lean sustainability?

• Answer: C. Lean and sustainability both seek to maximize resource utilization and economic efficiency.

Which of the following facilities could use the 5Ss?

• Answer: D. All of the above

Which of the following is NOT a primary reason for a firm to locate near its raw materials and suppliers?

• Answer: A. Labor productivity

Which of the following statements is NOT true regarding location decisions?

• Answer: D. Finding the optimal number of facilities represents a critical and static decision.

A response strategy requires suppliers be selected based primarily on:

• Answer: D. Capacity, speed, and flexibility.

Which of the following activities does NOT need to be virtually eliminated for a lean organization?

• Answer: B. Cross-training

Which of the following statements is NOT a key success factor in the country location decision?

• Answer: D. Zoning restrictions

Supply chain managers outsource logistics to meet three goals:

• Answer: B. Drive down inventory investment, lower delivery costs, and improve delivery reliability and speed.

Worker flexibility can be developed via:

• Answer: B. More cross-training and reducing job classifications.

Which of the following is the purpose of a warehouse?

• Answer: D. All of the above

Which of the following methods is a mathematical technique used for finding the best location for a single distribution point that services several stores or areas?

• Answer: A. Center-of-gravity method

Which of the following is NOT a Lean inventory tactic?

• Answer: B. Use a push system to move inventory

Which of the following is a Lean layout tactic?

• Answer: D. Reduce lot size

Which of the following words means built-in quality tests?

• Answer: A. Poka-yoke

Which of the following statements is true regarding lean sustainability?

• Answer: C. Lean and sustainability both seek to maximize resource utilization and economic efficiency.