MIS200 Exam 2 Study Guide (1)

Page 1: Overview of Exam 2 Study Guide

• University: Culverhouse College of Business, University of Alabama

• Course: MIS 200

• Focus: Information Systems, Statistics, and Management Science

Page 2: Module 4 – Key Terms and Concepts

Organizational Levels

• Definition: Different hierarchical structures within an organization.

• Decision-Making:

  • Various types of decisions made at each level: strategic, tactical, operational.

  • Information Systems (IS): Used at different levels for decision-making (e.g., executive information systems, management information systems).

Functional Area Information Systems

• Role: Add business value through strategic use of information systems.

• Porter's Five Competitive Forces:

  • Framework to analyze a business's competitive environment.

Broad Organizational Strategies

• Value Chain Analysis: Identifying key activities within a business that create value.

• Technology/Strategy Fit: Importance of aligning technology with business strategy for effective operations.

C-Suite Roles

• Overview of typical roles (CEO, CFO, CIO, etc.) and their responsibilities in an organization.

Business Models

• Definition: Framework for generating revenue.

• Typical Digital Revenue Models: Subscription, freemium, advertising, etc.

Innovation

• Open Innovation: Collaborating externally to foster innovation within businesses.

• Lean Startup Methodology: Approach focusing on building a minimum viable product and iterating based on customer feedback.

• Radical Innovation vs. Disruptive Technology: Definitions and distinctions between types of major technological advancements.

Page 3: Module 5 – Key Terms and Concepts

IS Infrastructure

• Definition: The collection of components that support an information system.

• Components:

  • Hardware: Physical devices.

  • System Software: Software that supports the system’s operations.

  • Storage & Networking: Data management and communication systems.

  • Data Centers: Facilities that house IT equipment.

Applications and Databases

• Overview of applications that run on top of an infrastructure and how databases are used for data storage and management.

Networks

• Types of Networks:

  • PAN (Personal Area Network), LAN (Local Area Network), WAN (Wide Area Network).

  • Server & Client Structures: Basics of client-server architecture and peer-to-peer (P2P) systems.

Internet Concepts

• Distinctions between the internet, intranet, and extranet.

• Web Concepts: WWW, URL, Domain Names, IP Addresses explained.

Drivers of IS Infrastructure Evolution

• Moore’s Law: The observation of doubling transistors on chips, leading to increased performance.

• Impact of Big Data: How big data influences infrastructure needs and design.

• Cloud Computing:

  • Considerations for using cloud solutions and their different service models (IaaS, PaaS, SaaS).

Page 4: Module 6 – Key Terms and Concepts

Types of E-Commerce

• B2C, C2B, B2B, C2C: Definitions and examples for each type of e-commerce model.

Types of E-Government

• G2C, G2B, G2G: Definitions and examples for each government-related service model.

Significant Concepts

• Disintermediation: The process of removing intermediaries from a supply chain.

• Fintech: Overview of financial technology and its impact on services.

Internet Marketing Strategies

• B2C Strategies: Understanding Brick & Mortar, Click & Mortar, and Click Only strategies along with pros and cons of each.

E-Tailing Insights

• Opportunities and Revenue Models: Key factors influencing successful e-tailing practices.

• Mobile E-Commerce: Advantages and opportunities presented by mobile platforms.

• Legal Issues: Challenges and regulations governing e-commerce practices.

Page 5: Excel – Key Terms and Concepts

Key Functions in Excel

• Relational Functions: Understanding functions such as COUNTIF, SUMIF, AVERAGEIF, and their usage.

• Charts & Graphs: Importance of graphical representation of data for visualization.

• XLOOKUP: Functionality for searching and retrieving data from a spreadsheet.

Note

• Skill Development: Building blocks of Excel skills; mastery of basic functions is critical for understanding advanced concepts needed for the exam.

Page 6: Administration

• ID Requirement: Bring identification to class for exam verification.

• Submission Protocol: Ensure submission screen is maintained until reviewed by a TA as students leave.

• Process: Show TA both the submission screen and ID before exiting.