Chapter 4 False Advertising Test Notes
Definition: False advertising involves using misleading, incorrect, or deceptive statements in marketing to persuade consumers to buy a product or service.
Misleading Product Claims:
Claiming a product can do something it cannot.
Example: A supplement that claims to "cure" an illness.
Bait-and-Switch:
Advertising a product at an attractive low price to draw in customers and then pressuring them to buy a higher-priced item when the original item is unavailable.
Misrepresentation of Ingredients or Quality:
Making false claims about what a product contains.
Example: Claiming a product is "all-natural" while containing artificial ingredients.
False Comparisons:
Making misleading or inaccurate comparisons between products.
Example: Claiming an energy drink provides "10 times more energy than coffee" without scientific support.
Misleading Pricing:
Advertising incorrect discounts, falsely implying a better deal.
Example: A retailer lists a "discount" price that is actually the regular price.
Charm Pricing:
A psychological pricing strategy where prices ending in .99 appear cheaper (e.g., $10.99 perceived as $10).
Price Skimming:
Charging the highest initial price that customers will pay and lowering it over time (e.g., new tech products).
False Discounts:
Marketing a discount based on an inflated original price.
Example: A dress advertised at "50% off" with an always $50 original price.
Hidden Fees:
Disclosing additional mandatory fees only at the final checkout stage.
Example: A hotel charging a nightly rate plus a resort fee only revealed upon booking.
Price Comparison Fraud:
Misrepresenting a competitor's price as higher than it is.
Shrinkflation:
Keeping the same price while reducing the quantity or quality of the product.
Example: A cereal box that goes from 500g to 400g without a price change.
Overlapping Sales:
Continuously extending sales promotions to mislead customers into thinking they are getting limited-time offers.
Time-Limited Offers:
Marketing offers as limited-time deals when they run indefinitely.
Price Gouging:
Charging excessively high prices during emergencies when options are limited.
Example: Price hikes on essentials during natural disasters.
Predatory Pricing:
Temporarily lowering prices to outcompete rivals and then raising them once competition is diminished.
Price Fixing:
Colluding with competitors to maintain artificially high prices.
Drip Pricing:
Initially presenting a low price but gradually adding costs throughout the purchasing process, leading to a significantly higher final price.
Definition: False advertising involves using misleading, incorrect, or deceptive statements in marketing to persuade consumers to buy a product or service.
Misleading Product Claims:
Claiming a product can do something it cannot.
Example: A supplement that claims to "cure" an illness.
Bait-and-Switch:
Advertising a product at an attractive low price to draw in customers and then pressuring them to buy a higher-priced item when the original item is unavailable.
Misrepresentation of Ingredients or Quality:
Making false claims about what a product contains.
Example: Claiming a product is "all-natural" while containing artificial ingredients.
False Comparisons:
Making misleading or inaccurate comparisons between products.
Example: Claiming an energy drink provides "10 times more energy than coffee" without scientific support.
Misleading Pricing:
Advertising incorrect discounts, falsely implying a better deal.
Example: A retailer lists a "discount" price that is actually the regular price.
Charm Pricing:
A psychological pricing strategy where prices ending in .99 appear cheaper (e.g., $10.99 perceived as $10).
Price Skimming:
Charging the highest initial price that customers will pay and lowering it over time (e.g., new tech products).
False Discounts:
Marketing a discount based on an inflated original price.
Example: A dress advertised at "50% off" with an always $50 original price.
Hidden Fees:
Disclosing additional mandatory fees only at the final checkout stage.
Example: A hotel charging a nightly rate plus a resort fee only revealed upon booking.
Price Comparison Fraud:
Misrepresenting a competitor's price as higher than it is.
Shrinkflation:
Keeping the same price while reducing the quantity or quality of the product.
Example: A cereal box that goes from 500g to 400g without a price change.
Overlapping Sales:
Continuously extending sales promotions to mislead customers into thinking they are getting limited-time offers.
Time-Limited Offers:
Marketing offers as limited-time deals when they run indefinitely.
Price Gouging:
Charging excessively high prices during emergencies when options are limited.
Example: Price hikes on essentials during natural disasters.
Predatory Pricing:
Temporarily lowering prices to outcompete rivals and then raising them once competition is diminished.
Price Fixing:
Colluding with competitors to maintain artificially high prices.
Drip Pricing:
Initially presenting a low price but gradually adding costs throughout the purchasing process, leading to a significantly higher final price.