LEVELS of MANAGEMENT
Top/Corporate
CEO, President, COO, etc
make long-range plans
abstract
establish policies
represent the company
Middle/Tactical
Administrative managers, Department managers, etc.
implement goals
concretize the abstract of corporate
make decisions for respective team/department
direct and manage operational members
Supervisory/Operational
supervisors, officers, etc.
oversees all workers
implement plans and work towards achieving objectives
day-to-day
includes a metric
ORGANIZATIONAL STRUCTURES
system made up of tasks to be accomplished
work movements from one to another
relationship and communication structures that unite the work of individuals and different groups
Three types
Vertical structure
most common business model
ex: Sanggu structure
lines of authority
presence of individual VPs
chains of command; hierarchy
“rising through the ranks”
staying here longer means more in-depth knowledge
bureaucratic
varying levels of collaboration
Horizontal structure
departmentalization of an organization into smaller units
CSO districts
relatively fewer layers of management between CEO and frontline management
fewer individuals in chain of command
less bureaucratic
more flexible
workforce reductions = loss of managers
uncertain career paths
3 approaches
Functional
based on specialized activities
ex: marketing, financial, management departments
Divisional approach
based on management of productions, customers, or geographic areas covered
ex: what Disney does: studios, amusement parks, merchandise, etc.
Matrix
hybrid form of departmentalization
managers and staff report to superiors
where you have 2 superiors: functional and divisional manager
ex: functional manager for design and divisional manager for the designs of product A
Network
network of independent, single-function organizations that work together to produce a product or service
less hierarchical, more decentralized
seen in start-ups