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Psych 240 Exam 5

Chapter 12: 

  • Social exchange theory: human interactions are transactional; maximize reward minimize cost

    • External: physical item

    • Internal: feels good, boosts self worth 

  • Altruism: a motive to help others with regard for self interest  

    • View distress; empathy; want to reduce stress; help

  • Egoism: view distress; become upset; do something to stop distress; help

  • The reciprocity norm: expectation people will help those who help them  

  • The social-responsibility norm: people will help those in need 

    • Reciprocity anxiety: feeling bad when others help you without repay

  • Social capital: networks, relationships and norms of trust and reciprocity 

  • Kin selection: evolution selected altruism towards close relatives; enhances the survival of mutually shared genes 

  • Empathy: the ability to understand and share another person’s feelings 

  • Bystander effect: people are less likely to help a victim when other people are present 

  • Darley and Latané’s helping decision tree: Notice the event; Interpret it as an emergency; Assume responsibility; Know how to help; Decide to help

  • Illusion of transparency: we think our emotions are are more obvious than they actually are 

  • Darley and Batson's (1973): shows being in a hurry significant reduces the likelihood of helping someone in need 

  • Overjustification effect: an external reward reduces a person’s intrinsic motivation 

  • Private guilt: internal discomfort when you think youtube violated your own moral standards 

  • Public guilt: discomfort based on how others perceive your actions 

  • Pluralistic ignorance: misinterpreting others behavior and assume no one else thinks a situation is an emergency, so they also don't act 

  • Social dilemma: self interest is at odds with the collective good 

  • Zero-sum game: one person’s gain is another person’s loss 

  • Equitable relationship: both partners feel they are giving equally 


Chapter 13 

  • Peace: a condition with low levels of hostility/aggression and beneficial relations 

  • Social trap: conflicting parties pursuing their self interest

    • The prisoner’s dilemma: 2 suspects, both guilty, separated, incentive to confess but will harm the other

    • Tragedy of the commons: individual consumes more than their share

      • Ex: toilet paper during covid 

  • Fundamental attribution error: explain behavior situationally; others dispositionally 

  • Misperception: People in conflict create distorted images of one another (self serving bias, groupthink, preconceptions, etc)

    • Mirror-image perception: reciprocal view of each other held by conflicting parties 

    • Conflict: causes increased hostilities 

      • Realistic conflict theory

      • Perceived injustice: monkey with cucumber vs grapes

      • Illusion: enemy’s leader is evil; other people are pro us

      • Tension: lack of rational thinking (overreliance of stereotypes) 

  • Contact: proximity boosts liking; attitudes follow behavior (event indirect contact)

    • Reduces anxiety, increases empathy, humanizes others 

  • Cooperation: common goals breed unity

    • Need to complete common goal; common external threat 

  • Communication

    • Bargaining: seeing an agreement thru direct negotiations

    • Mediation: neutral third party to facilitate community 

    • Trust is a key factor 



Chapter 14

  • Clinical psych: the study, assessment, and treatment of psychological difficulties 

  • Invisible gorillas: shows errors in human perception; don't look for something, don't see it

  • Illusory correlations: expect 2 things to be associated see correlation; search for behavior that confirms diagnosis 

  • Depression: think negative thoughts, magnifying bad experiences 

    • Depressive realism: mild depression makes more accurate self judgment

  • Loneliness: our social relationships are less meaningful as desired; sends signal to our brain to seek social connection 

  • Anxiety and Shyness: self conscious and worry about what others think; tend to over personalize situations

  • Hassles: too many things to do; high standards

  • Uplifts: being visited; laughing 

  • Contact Hypothesis: intergroup contact under certain conditions increases empathy and improves attitudes 

  • Osgood (1980):  strategy for de-escalating conflict 

  • Shifting perceptions: reframing the conflict

  • Jigsaw classroom: reduces prejudice; students work in diverse groups 

  • Brodt and Zimbardo (1981): stress increases vulnerability to illness