Chapter 12:
Social exchange theory: human interactions are transactional; maximize reward minimize cost
External: physical item
Internal: feels good, boosts self worth
Altruism: a motive to help others with regard for self interest
View distress; empathy; want to reduce stress; help
Egoism: view distress; become upset; do something to stop distress; help
The reciprocity norm: expectation people will help those who help them
The social-responsibility norm: people will help those in need
Reciprocity anxiety: feeling bad when others help you without repay
Social capital: networks, relationships and norms of trust and reciprocity
Kin selection: evolution selected altruism towards close relatives; enhances the survival of mutually shared genes
Empathy: the ability to understand and share another person’s feelings
Bystander effect: people are less likely to help a victim when other people are present
Darley and Latané’s helping decision tree: Notice the event; Interpret it as an emergency; Assume responsibility; Know how to help; Decide to help
Illusion of transparency: we think our emotions are are more obvious than they actually are
Darley and Batson's (1973): shows being in a hurry significant reduces the likelihood of helping someone in need
Overjustification effect: an external reward reduces a person’s intrinsic motivation
Private guilt: internal discomfort when you think youtube violated your own moral standards
Public guilt: discomfort based on how others perceive your actions
Pluralistic ignorance: misinterpreting others behavior and assume no one else thinks a situation is an emergency, so they also don't act
Social dilemma: self interest is at odds with the collective good
Zero-sum game: one person’s gain is another person’s loss
Equitable relationship: both partners feel they are giving equally
Chapter 13
Peace: a condition with low levels of hostility/aggression and beneficial relations
Social trap: conflicting parties pursuing their self interest
The prisoner’s dilemma: 2 suspects, both guilty, separated, incentive to confess but will harm the other
Tragedy of the commons: individual consumes more than their share
Ex: toilet paper during covid
Fundamental attribution error: explain behavior situationally; others dispositionally
Misperception: People in conflict create distorted images of one another (self serving bias, groupthink, preconceptions, etc)
Mirror-image perception: reciprocal view of each other held by conflicting parties
Conflict: causes increased hostilities
Realistic conflict theory
Perceived injustice: monkey with cucumber vs grapes
Illusion: enemy’s leader is evil; other people are pro us
Tension: lack of rational thinking (overreliance of stereotypes)
Contact: proximity boosts liking; attitudes follow behavior (event indirect contact)
Reduces anxiety, increases empathy, humanizes others
Cooperation: common goals breed unity
Need to complete common goal; common external threat
Communication
Bargaining: seeing an agreement thru direct negotiations
Mediation: neutral third party to facilitate community
Trust is a key factor
Chapter 14
Clinical psych: the study, assessment, and treatment of psychological difficulties
Invisible gorillas: shows errors in human perception; don't look for something, don't see it
Illusory correlations: expect 2 things to be associated see correlation; search for behavior that confirms diagnosis
Depression: think negative thoughts, magnifying bad experiences
Depressive realism: mild depression makes more accurate self judgment
Loneliness: our social relationships are less meaningful as desired; sends signal to our brain to seek social connection
Anxiety and Shyness: self conscious and worry about what others think; tend to over personalize situations
Hassles: too many things to do; high standards
Uplifts: being visited; laughing
Contact Hypothesis: intergroup contact under certain conditions increases empathy and improves attitudes
Osgood (1980): strategy for de-escalating conflict
Shifting perceptions: reframing the conflict
Jigsaw classroom: reduces prejudice; students work in diverse groups
Brodt and Zimbardo (1981): stress increases vulnerability to illness