Record Keeping

Beneficence - act in the patient’s best interests

Non-maleficence - do no harm

Autonomy - patient has the right to refuse or choose treatment

Justice - concerns the distribution of scarce health resources and the decision of who gets treatment (fairness and equality)

Dignity - the patient has the right to dignity

Honesty - the concept of informed consent has increased in importance since the historical events of the Doctor’s trial at the Nuremberg trials

Commerce vs Care

One can act legally and still not act ethically

  • Health = informed consent

  • Coomerce = contract

Ethics

  • Family and upbringing

  • Culture and faith

  • Education

  • University

  • Social and community attitudes

  • Etc

Ethics and professionalism

Public expect: beneficence, non-maleficence, honesty and integrity, respect for patient autonomy and consent

Why?

  • Medico-legal

  • Record of treatment

  • Clinician

  • Patient

  • Other parties

Where?

  • Case notes

  • Lab cards

  • Computer systems

  • Etc

What?

  • Level of detail

  • Important points

  • Need for brevity vs need for comprehensive records

  • Space available

  • Paper records (case notes, lab cards, etc)

  • Electronic records (e.g. iPAS, PACs, ICE)

Inside?

  • Personal infirmation

  • MH

  • Note of initial discussion, which patient (or reason for attendance)

  • Charting

  • Examination notes

  • Radiographs

  • Photographs

  • Study models

  • Diagnosis, treatment options and discussions with the patient

  • Treatment offered but declined

  • Correspondence

Contain?

  • Patient identifiable information

  • Up-to-date MH

  • Treatment information (date, diagnosis, notes, details of treatment carried out, record of findings, record of absences, summary of incidents/episodes)

  • Missed appointments (offered but declined, late, rebooking)

  • Phone contacts

  • Investiagtions and finding

  • Financial records (fees, payments, unpaid fees)

  • Correspondence

  • Consent obtained

  • Advice

  • Instructions given

  • Drugs given (route, dosage, quantity, adverse reactions)

  • Anything else relevant

How?

  • Succinct

  • Salient points

Standards

  • GDC

  • Dental indemnity organisation

  • BDA

  • Faculty of GDP

  • Local trust guidelines - RLBBUHT

  1. Clearly identify the patient (name, ID number and date)

  2. Contents of medical record should meet the acceptable structure and layout (clinical notes, special investigations correspondence, investigation result, consent forms, other)

  3. Be viewable in chronological order

  4. Be consecutaive

  5. Be accurately dated, timed and signed with the name printed alongside the entry

  6. Be written clearly and legibly, and in such a manner that any justifiable alterations are dated, timed and signed

  7. Be factual, consistent, accurate and easy to read

  8. Be written in black ink

  9. Be written as soon as possible after an event has occurred, providing current information on the care and condition of the patient

  10. Provide clear evidence of the care planned, the decisions made by the most senior healthcare professional, the care delivered and the information shared

  11. Clearly record a change of responsibility of consultant, stating the location and time of transfer of care

  12. The frequency of written entries will be determined by professional judgement dependent on the patient’s condition

  13. Advanced directives, consent and resuscitation status statements must be clear and up to date at all times

  • Avoid abbreviations, jargon, irrelevant speculations and offensive statements

  • Be readable when photocopied

  • Be written with the involvement of the patient

Further Advice

  • Be written in terms that patients can understand in the event of a patient reading their notes under the Freedom of Information Act

  • Identify problems that have arisen and the action taken to rectify them

Patient Access to Recorda

  • Data Protection Act 2018

  • Access to Health Records Act 1990

  • Freedom of Information Act 2000

Retention of Records

  • Data Protection Act says ‘record should not be kept longer than necessary’

  • DoH guidance is ‘no longer than 30 years’

  • Adults - records should be kept for a minimum of 11 years after treatment completion

  • Children - retain until 25 years old or for 11 years (whichever is longer)

Electronic Records

  • Increasingly moving towards becoming paperless

  • Audit trial (longitudinal integrity of data)

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