Nursing Practice and Professional Standards in New Zealand

The Ministry of Health in New Zealand

What is the Ministry of Health?

  • The Ministry of Health (MOH) is the government agency overseeing and managing New Zealand's public healthcare system.

  • Key Functions:

    • Serves as the lead government advisor on health priorities.

    • Develops public health policies and regulations.

    • Ensures health system is effective in improving health outcomes across Aotearoa New Zealand.

    • Regulates and monitors the public service health sector to ensure safe, high-quality healthcare delivery.

    • Collaborates with international organizations including the World Health Organization (WHO), UNICEF, and the United Nations (UN).

    • Operates as a funder, purchaser, and regulator of health and disability services.

Four Major Roles of the MOH

The Ministry acts as the steward (guardian) of the health system through four core roles:

  1. Leading:

    • Establishes and maintains national strategic direction and policy for health.

    • Leads the Māori–Crown relations respecting Te Tiriti o Waitangi obligations.

  2. Advising:

    • Provides expert advice to the government and its agencies on health and determinants of health.

    • Informs legislative, policy, and funding decisions.

  3. Assessing:

    • Evaluates health outcomes and investment effectiveness.

    • Monitors health-system performance and compliance with Te Tiriti.

  4. Convening:

    • Promotes collaboration among government and non-government partners.

    • Engages with whānau and communities to include their voices in health discourse.

Five Core Functions of the MOH

These functions guide how the Ministry upholds New Zealand’s public-service healthcare system:

  1. Strategy:

    • Sets the vision, direction, and objectives for health and well-being.

    • Plans for health crises and establishes long-term goals (e.g., faster cancer treatment, better immunisation).

  2. Policy:

    • Converts strategy into laws, rules, and requirements using engagement, design thinking, and innovation.

    • Develops and enforces health policies.

  3. Monitoring:

    • Tracks health system performance, ensuring accessibility, effectiveness, and safety of services.

    • Monitors the health workforce and national health targets.

  4. Regulation:

    • Protects the public by regulating providers, services, and therapeutic products.

    • Works with professional councils (such as NCNZ, MCNZ) to ensure a skilled and ethical workforce.

  5. Data & Analytics:

    • Uses research, intelligence, and evidence to inform strategy and decision-making.

    • Collaborates internationally for healthcare innovation.

Example of MOH Functionality
  • Clinical Practice Guidelines:

    • Provide recommendations for best practice in clinical settings; advice is evidence-based but not legally binding.

Te Tiriti o Waitangi and Healthcare Law

  • Te Tiriti:

    • A partnership agreement between Māori and the Crown ensuring self-determination (tino rangatiratanga) and obliges the Crown to protect Māori health.

  • Articles of Te Tiriti:

    1. Kāwanatanga – Governance

    2. Tino Rangatiratanga – Self-determination/Sovereignty

    3. Ōritetanga – Equality/Equal Opportunity

  • **Principles:

    • Tino Rangatiratanga:** Enable Māori decision-making.

    • Active Protection: Crown should act to achieve equity.

    • Equity: Commitment to fair health outcomes.

    • Partnership: Shared governance and service design with Māori involvement.

    • Options: Resource kaupapa Māori health services.

Healthcare Without Legislation

  • Consequences of Absence of Health Legislation:

    • Loss of Regulation: Leads to inadequate resources and unsafe care.

    • Legal & Ethical Issues: Results in a lack of accountability, rising malpractice, and loss of rights.

    • Public Health Impact: May cause increased mortality rates, diminished trust, and unaffordable services.

Key Legislation Impacting Healthcare

  1. Consumers’ Rights (1996): Protects patient rights

  2. Privacy Act (1993): Protects patient data and confidentiality.

  3. HPCA Act (2003):

    • Ensures health practitioners’ competence and fitness to practice.

    • Key goals include:

      • Establish scope of practice for each profession.

      • Mandates registration and annual practicing certificates.

      • Supports lifelong competence and continuing education.

      • Restricts activities to qualified professionals.

      • Provides a disciplinary framework and public registers.

Structure of HPCA Act (2003)
  • Comprises seven parts, each focusing on different aspects of health practice regulation:

    1. Practice Provisions: Only registered practitioners may perform their respective professions.

    2. Conditions to Practice: Requires registration, competence, and fitness.

    3. Competence: Mechanisms for improving and protecting public practice.

    4. Complaints: Establishes investigative committees and disciplinary tribunals.

    5. Appeals: Allows appeals against regulatory decisions.

    6. Registration Authorities: Defines functions of regulatory bodies and public registries.

    7. Miscellaneous Provisions: General regulations governing the act.

Regulatory Authorities and Their Functions

  • Regulatory authorities in healthcare are tasked with:

    • Setting standards of clinical, ethical, and cultural competence.

    • Approving registration applications and monitoring continuing competence.

    • Maintaining public registers.

    • Overseeing disciplinary proceedings and professional development standards.

Differences Between Regulated and Non-Regulated Professions
  • Regulated Professions:

    • Have legal scope of practice, registration, and regulatory oversight.

    • Examples include: Nurses, Doctors, Midwives.

  • Non-Regulated Professions:

    • Lack a legal scope of practice and are supervised by employers.

    • Examples include: Caregivers, Health Assistants.

Impact of HPCA on Nursing Practice

All nurses in Aotearoa must:

  • Register under the Nursing Council of NZ (NCNZ).

  • Practice within their defined scope of practice.

  • Comply with the standards of competence and ethical guidelines.

  • Hold a current Annual Practising Certificate (APC).

  • Submit to investigation and review under the HPCA framework if necessary.

Complaints and Discipline Under HPCA
  • The HPCA establishes a formal complaints process to protect public safety:

    • Professional Conduct Committees (PCCs) investigate allegations of misconduct.

    • The Health Practitioners Disciplinary Tribunal (HPDT) adjudicates serious allegations.

    • Ensures accountability and adherence to professional standards.

Scenarios Related to HPCA Act

  1. Scenario 1 – Working Outside Scope:

    • An unregistered nurse takes vital signs while acting as a receptionist.

    • Breach Detected: Yes, she is misrepresenting herself as a health practitioner.

    • Corrective Action Required: Refer patient to a registered nurse.

  2. Scenario 2 – Student Nurse Providing Diagnostic Advice:

    • A student interprets lab results without RN supervision.

    • Breach Detected: Yes, as student nurses must operate under delegation.

    • Corrective Action Required: Refer results to a registered nurse or GP.

  3. Scenario 3 – RN Administering Medication Error:

    • An RN mistakenly administers a medication without appropriate checks.

    • Breach Detected: Yes, falls short of competence and ethical responsibilities.

    • Corrective Action Required: Report the incident for transparency, follow through with investigations.

Health and Disability Commissioner (HDC) Complaints Process

Overview
  • A structured process to ensure patients understand their rights and providers comprehend their obligations.

  • It promotes fair complaint resolution and can provide recommendations to prevent future issues.

Step-by-Step Complaint Process:
  1. Complaint received and assessed.

  2. Attempt at resolution: may involve advocacy support.

  3. If there’s potential for breach, a formal investigation follows.

  4. Commissioner’s decision: determines if a breach occurred and subsequent actions.

  5. Follow-up tasks must be completed and documented.

Outcomes of HDC Complaints
  • Possible outcomes for practitioners may include:

    • Review of competence by registration authority.

    • Implementation of practice conditions or restrictions.

    • Publication of reported cases for public education.

  • Severe cases can lead to referrals to the HPDT or legal authorities.

Code of Health and Disability Services Consumers’ Rights

Overview
  • A legislative regulation that came into effect on 1 July 1996, designed to safeguard health and disability service users.

  • Outlines ten specific consumer rights and related provider obligations:
    ### The Ten Rights:

  1. Respect

  2. Freedom from discrimination, coercion, harassment, exploitation

  3. Dignity and independence

  4. Services of an appropriate standard

  5. Effective communication

  6. Full information

  7. Informed choice and consent

  8. Support

  9. Rights in teaching or research

  10. Right to complain

What To Do If a Right Is Breached

  • Consumers may lodge complaints directly with the HDC, who will investigate and address possible breaches. Outcomes could include apologies, education, or further action based on findings.

Health Practitioners Disciplinary Tribunal (HPDT)

Overview
  • The HPDT is an independent body set up to handle serious misconduct allegations against health practitioners as framed by the HPCA Act.

  • It consists of a chair, deputy chairs, and panel members, ensuring a mix of health practitioners and laypersons for balanced decision-making.

Grounds for Disciplinary Action:
  • Grounds may include:

    • Malpractice or negligence.

    • Any action that discredits the profession.

    • Practicing without a valid Annual Practising Certificate (APC).

Process of Disciplinary Action:
  • Includes notification, responses, public hearings (unless specified otherwise), decision-making, and subsequent penalties if required.

Penalties Observed by the Tribunal:
  • Possible sanctions can include:

    • Cancellation or suspension of registration.

    • Conditional or supervised practice provisions.

    • Censure or monetary fines.

Case Scenarios for HDC

Case 1 – Allergy Breach
  • Situation: Elderly woman with penicillin allergy receives the wrong medication.

  • Breached Rights: 4, 6, 7.

  • Outcome: Apology and a review of system practices to enhance allergy documentation.

Case 2 – Social Media Violation
  • Situation: RN A contacts a former adolescent patient via social media.

  • Breached Rights: 1, 2, 4.

  • Outcome: Required boundary training and NCNZ competency review.

Integration of Law and Nursing Practice

  • The NCNZ establishes standards for nursing practice in Aotearoa New Zealand as a protective measure for public safety.

  • Ensuring respect for Te Tiriti o Waitangi principles interlinks legal frameworks with nursing ethics.

Ethical Principles in Nursing

Concepts of Ethics, Morality, and Nursing Ethics:
  • Ethics: Examination of moral principles guiding behavior in the profession.

  • Morality: Individual values shaped by societal norms and cultural contexts.

  • Nursing Ethics: Application of ethical reasoning to healthcare, emphasizing trust and the good of the patient.

Māori and Western Ethical Principles:
  • Māori Values: Rangatiratanga, Manaakitanga, Tika, etc.

  • Western Principles: Autonomy, Justice, Beneficence, and their significance in clinical practice contexts.

Ethical Decision-Making Models

  • Four-Box Method: Analyzes medical indicators, patient preferences, quality of life, and contextual factors.

  • Johnstone’s 5-Step Model: Involves diagnosing moral problems, setting goals, taking action, and evaluating resolutions.

Privacy Act (2020)

  • Governs the protocols for handling personal and health information while ensuring compliance across healthcare agencies and protective measures according to legal guidelines.

13 Principles of the Health Information Privacy Code (HIPC 2020);
  1. Collection Purpose

  2. Source of Information

  3. Collection Method

  4. Collection Manner

  5. Storage and Security

  6. Access Rights

  7. Correction Rights

  8. Accuracy Before Use

  9. Retention Periods

  10. Limits on Use

  11. Limits on Disclosure

  12. Overseas Disclosure

  13. Unique Identifiers

NCNZ Code of Conduct (2025)

Overview
  • Defines expectations of professional conduct enhancing accountability and ethical standards.

The Four Core Values:
  1. Respect: Treating individuals with dignity.

  2. Trust: Building therapeutic relationships.

  3. Partnership: Collaborating with consumers.

  4. Integrity: Honesty in actions and decisions.

Key Nursing Responsibilities:
  • Protecting privacy, raising concerns about unsafe practices, and maintaining professional boundaries.

Nursing Standards of Competence (2025)

Overview and Purpose:
  • Required under the Health Practitioners Competence Assurance Act 2003 (HPCA), these standards ensure nurses are competent and culturally responsive.

Components of Nursing Standards:
  • Competency across six pou (pillars) including aspects of Māori health, cultural safety, communication, evidence-based practice, people-centred care, and leadership.

Professional Identity in Nursing

Definition:
  • Professional identity refers to how a nurse defines themselves in relation to their role, shaped through experience, values, and ethics.

Components Influencing Professional Identity:
  1. Personal values and morals.

  2. Professional values (e.g., accountability).

  3. Cultural values of shared communities.

  4. Societal values influencing nursing practice.

Boundaries in Professional Practice

Definition:
  • Professional boundaries establish the legal or ethical limits between patient care and personal involvement.

Importance of Boundaries:
  • To protect both patients and nurses while maintaining trust and preventing emotional harm.

Summary Table of Integration

Concept

Elements

Meaning

POU

Health & Ethics

Ethical Nursing Practice

Policies

Governance Standards

Regulatory Oversight

Values

Cultural Ethics

Equity in Healthcare

Principles

Professional Relations

Trust and Accountability

Integration

Legislative Compliance

Safe, Holistic Practice

Conclusion

  • Nursing practice in New Zealand is founded on principles that ensure safety, ethical accountability, and respect for patients while integrating Māori values alongside Western medical ethics. This interdisciplinary approach fosters cultural competency and equitable healthcare for all individuals in the community.