Stress, Coping, Crisis, and Self-Concept in Nursing Care (Vocabulary Flashcards)

Personal context and coping foundations

  • Speaker shares happy place as a coping anchor during nursing school stress: mentions being one of eight siblings, married with two kids, and family/or home as the happy place.

  • Acknowledges that happy places vary by person (beach, music, etc.).

  • Encourage students to think of a happy place when stressed as a quick resilience tool.

  • Practical study tip: review objectives and attempt to answer them to prepare for tests.

Objective 1: Distinguish between stress, stressor, and appraisal

  • Stress: imbalance of homeostasis; threat can be real or perceived; can be physical, chemical, or emotional; produces tension in body or mind.

  • Stressor: the underlying cause that provokes stress; can be physical, psychological, or social stimuli that threaten homeostasis.

  • Appraisal: how a person interprets the impact of a stressor; determines whether a stress response is triggered.

  • Important nuance: stress only emerges when a person perceives a threat; responses vary between individuals (everybody responds differently).

  • Relationship among concepts: stress is the effect; stressor is the cause; appraisal is the interpretation that may lead to the stress response.

  • Reminders:

    • If a question about stress is asked, focus on the interplay between stressor, appraisal, and the resultant stress response.

    • Not all stressors provoke a stress response; individual differences matter.

General Adaptation Syndrome (GAS): three stages and body systems involved

  • GAS overview: a three-stage, body-wide response to stress that can be triggered by physical or psychological demands; involves autonomic nervous system and endocrine responses.

  • Reference framework: central autonomic changes and endocrine cascades; related to homeostasis restoration (allostasis).

  • Stage 1: Alarm (fight-or-flight)

    • CNS aroused; defenses mobilized.

    • Physiological changes: increases in hormone levels, blood volume, blood glucose, epinephrine, blood pressure, heart rate, cardiac output, oxygen intake, mental alertness; pupils dilate to broaden visual field.

  • Stage 2: Resistance

    • Body attempts to stabilize and return toward balance; allostasis defined as regulation of systems to maintain balance.

    • Hormone levels tend to drop from alarm levels; heart rate and blood pressure begin normalizing; cardiac output returns to baseline.

    • Body repairs damage; energy and resources are consumed to regain allostasis.

    • If stressor continues, allostatic load accumulates, leading toward exhaustion.

  • Stage 3: Exhaustion

    • Prolonged stress depletes compensatory mechanisms; adaptation fails; energy reserves exhausted.

    • Physiological response intensifies as the body struggles to cope.

    • Chronic activation leads to allostatic load; long-term risks include chronic hypertension, depression, sleep deprivation, chronic fatigue syndrome, autoimmune disorders.

    • Immunological impact: stress can impair immune function, increasing infection risk and contributing to chronic conditions such as hypertension, diabetes, cancer.

  • Practical takeaway: understand three stages and the shift from mobilization (alarm) to stabilization (resistance) to depletion (exhaustion); chronic stress has lasting health consequences.

  • Note on resources: GAS description aligns with common nursing texts and related OSmosis content; page refs like Fig. 37-1 (OS) are provided as optional references.

Primary and secondary appraisal; coping concepts

  • Reactions to stress vary by individual; intensity/duration of threat influence response; anticipatory context and prior stressors can compound effects.

  • Primary appraisal: evaluate event in terms of personal meaning; if perceived as threat, stress occurs.

  • Secondary appraisal: contemplate coping strategies and available resources; if demand exceeds coping ability, stress results.

  • Appraisal framework allows view of stress as challenge or threat or potential for growth.

  • Coping: cognitive-behavioral efforts to manage the stressor; effectiveness depends on individual needs (age, culture, type of stress, goals, beliefs, resources).

  • No one-size-fits-all coping strategy; people may use different strategies for different stressors and across life stages.

  • Examples of coping strategies discussed: sleep, exercise; emphasises personalization and safety of methods.

  • Ego defense mechanisms (defense against anxiety) discussed with examples:

    • Compensation: compensating a deficiency in one area by emphasizing another asset (e.g., strong organizer compensating for poor speaking).

    • Denial: avoiding acknowledgment of painful information.

    • Displacement: redirecting emotions from the stressor to a different, safer target (e.g., venting at a device).

    • Conversion: transforming anxiety into a physical symptom (sleep/appetite changes).

    • Identification: patterning behavior after someone perceived as confident.

    • Dissociation: numbness or reduced awareness of surroundings (daydreaming, time loss).

    • Regression: reverting to earlier development patterns under stress (bedwetting, regressive sleep changes).

  • Clinical note: defense mechanisms can become maladaptive if they do not help adaptation; may require adjustment of coping strategies.

Post-traumatic stress disorder (PTSD) and stress types

  • Stress types:

    • Chronic stress: occurs in a relatively stable condition with ongoing stressors (e.g., balancing family responsibilities and a full-time job).

    • Acute stress: time-limited events that threaten a person for a relatively brief period.

    • Daily hassles: routine life stressors (commuting, household maintenance, dealing with difficult people, money management).

  • PTSD: occurs after exposure to trauma; common in military veterans, first responders, survivors of accidents or disasters; characterized by intense fear and helplessness.

    • Symptoms: nightmares, emotional detachment, flashbacks, depression.

    • Secondary traumatic stress: trauma from witnessing others' suffering (compassion fatigue); intrusive symptoms (nightmares, avoidance, sleep difficulties, relational issues).

  • Nursing relevance: healthcare workers may experience secondary traumatic stress depending on work setting; awareness and support are important.

Factors influencing stress and coping; crisis theory

  • Situational factors: work-related stressors (burnout, supervision changes, transfers, promotions, chronic illness in family, financial worries); caregiver burden is common in nursing and hospice work.

  • Maturational factors: life-stage differences (children, adolescents, adults, older adults); changes in appearance, family roles, independence, and losses influence stress and coping.

  • Sociocultural factors: environmental and social stressors; poverty, disability, isolation (e.g., isolation during COVID-19 in long-term care); cultural views on aging, disability, and transition can shape stress perceptions and coping strategies.

  • Crisis concepts: a turning point where prior coping strategies fail and change is needed; three types of crisis:

    • Developmental crisis: transitions in life stages (marriage, childbirth).

    • Situational crisis: external events (job loss, car crash, serious illness).

    • Adventitious crisis: disasters (natural or man-made) or violent crime.

  • Crisis intervention: goals include patient safety and anxiety reduction; problem-solving focus; explore emotions and develop new coping strategies; the crisis may lead to growth or regression depending on management and support.

  • Role of nurses: acknowledge patient perceptions; provide crisis support and guidance; coordinate with multidisciplinary teams.

Coping strategies and health promotion for stress management

  • Health promotion basics in stress management:

    • Regular exercise: improves muscle tone, reduces tension, supports cardiovascular/pulmonary function.

    • Regular rest/sleep: essential for reducing fatigue and improving problem-solving; establish consistent bedtime routines.

    • Support systems: emotional and informational support from community, churches, cancer societies, etc.

    • Time management: prioritize tasks, distinguish urgent vs routine tasks; delegation when appropriate.

    • Guided imagery and visualization; progressive muscle relaxation; mindfulness-based stress reduction.

    • Journaling: emotional expression and self-reflection.

    • Assertiveness training: effective communication of needs and requests; resolve conflicts.

    • Journal writing and mindfulness practice are highlighted as practical, accessible tools.

    • Social isolation prevention and leisure skill development (especially in older adults).

    • Animal-assisted interventions (therapy dogs) and other leisure/social activities to promote engagement.

  • Acute vs ongoing strategies: coping takes time; ongoing evaluation and adaptation are needed; access to professional counseling when stress escalates.

  • Real-world nursing context: burnout is common; collaboration with counseling services is beneficial; sharing experiences with colleagues helps coping.

The nursing process application to stress and coping

  • Core assessment: establish trusting relationships; be open and honest; gather information about the patient’s home situation, problem-solving abilities, precipitating events; tailor coping strategies to the individual; allow patients to express priorities; use open-ended questions; maintain a non-threatening environment; cultural competence is essential.

  • Objective findings: observe appearance, gait, hygiene, eye contact, behavior while sitting, speech; safety concerns require immediate attention.

  • Safety considerations: any expressed suicidal ideation or plan must be taken seriously; hospitalized patients with potential suicide risk require one-to-one observation and psychiatric referral when indicated.

  • Nursing diagnoses related to stress and coping: anxiety; coping deficits; risk for post-trauma response; despair; ineffective coping; other related concerns.

  • Planning: goals should be achievable and tailored; examples include effective coping for stress, caregiver coping, positive caregiver emotional health.

  • Outcomes: measurable indicators such as engagement in support groups, caregiver rest routines, attendance at groups, patient-reported coping improvements.

  • Interventions: prioritize safety first; explore patient values and priorities; utilize available resources; collaborate with multidisciplinary team (psychiatry, psychology, social work, specialty nurses).

  • Expected outcomes: realistic, measurable, patient-centered expectations (e.g., attendance at support groups; caregiver rest schedules; discussion of coping strategies with social worker within 24 hours if needed).

  • Implementation: three core methods of intervention in stress management:

    • Decrease stress-producing situations where possible.

    • Increase resistance to stress via skills training and health promotion.

    • Teach techniques to optimize physiological responses to stress (e.g., relaxation, mindfulness, imagery).

  • Emphasis on health promotion: exercise, rest, social support, time management, guided imagery, relaxation, mindfulness, journaling, assertiveness, and other self-care strategies.

  • Evaluation: ongoing reassessment from the patient’s perspective; adjust goals based on feedback; verify if expectations were met; determine if support systems are in place for home continuation.

Complementary, alternative, and integrated therapies in nursing

  • Definitions and distinctions:

    • Complementary therapies: used in addition to conventional treatment.

    • Alternative therapies: used as primary treatment (may replace conventional care).

    • Integrated/Integrative therapies: complementary therapies used within conventional care by licensed health care providers; emphasizes therapeutic relationships and whole-person care.

  • Rationale for use:

    • Patient demand for less invasive/toxic options; desire for active patient involvement; belief that combining approaches yields better outcomes.

  • Common therapies and nurse-facing considerations:

    • Relaxation, meditation, imagery (breathing-based techniques, visualization).

    • Biofeedback: mind-body technique teaching self-regulation of physiological responses; requires referral; uses instruments to measure physiological signals and provide feedback.

    • Acupuncture: needle-based energy flow along channels (acupoints); evidence supports modulation of pain pathways; safety considerations include sterile needles and contraindications (immunocompromised patients, pregnancy, seizures, etc.).

    • Therapeutic touch: energy-field-based approach with five phases (centering, assessing, unruffling, treating, evaluating); used for pain, dementia, and anxiety; contraindicated in certain conditions (abuse history, pregnancy, neonates, dying patients).

    • Traditional Chinese medicine, Pilates, chiropractic therapies: require specialized training and professional oversight.

    • Herbal therapies: wide variety of herbs used worldwide; safety concerns due to contamination and lack of FDA regulation; advise patient to use reputable manufacturers and look for USP verification; table references exist in course materials (e.g., safe vs unsafe herbs listed on pages 7:19 and 7:20 in the text, Box 32-2 and 32-3).

  • Patient safety and professional judgment: evaluate appropriateness, monitor responses, and be mindful of potential interactions with conventional medications.

Relaxation, imagery, and meditation in clinical practice

  • Relaxation therapies:

    • Purpose: reduce generalized cognitive, physiological, and behavioral arousal; lower brain activity and peripheral signs of stress.

    • Forms: progressive (head-to-toe muscle tocusing and relaxing) and passive (mental stillness without targeted muscle tension).

    • Benefits: lower blood pressure and heart rate; decreased muscle tension; improved well-being; reduced distress, pain, and anxiety; improved mood; reduced depression; less breathlessness in chronic conditions.

    • Limitations: initial increase in muscle tension awareness; potential symptom amplification in some cases; progressive relaxation requires energy, not suitable for all patients, especially those with high energy depletion.

  • Imagery and meditation:

    • Meditation: limiting stimuli by focusing attention on a single stable or repetitive stimulus; requires quiet space, comfortable position, receptive attitude, and focused attention; aims for mindful nonjudgmental awareness; long-term practice required; benefits include reduced anxiety and improved mood, lower relapse risk in addiction, and better overall well-being.

    • Contraindications/considerations: some may experience increased blood pressure or adverse effects with certain medications; fear of losing control may complicate practice.

    • Guided imagery: nurse-guided verbal instructions to shift attention away from upsetting thoughts; uses visualization (e.g., beach scene) with sensory cues (sounds, smells, breathing rhythm).

    • Creative visualization: patient-directed imagery focusing on positive external images; goals include setting attainable images and repeating positive statements; monitor for anxiety or discomfort; broadly applicable to pediatric and adult populations for pain relief, sleep improvement, and management of chronic conditions (asthma, cancer, migraines, etc.).

    • Practical considerations: image should be individualized to the patient; observe for anxiety or worsening symptoms; incorporate into care plans where appropriate.

  • Biofeedback and acupuncture crosswalk (brief): see above for definitions and clinical considerations.

  • Applications across populations: imagery/meditation useful for pain management, sleep quality, nightmares, and chronic conditions; requires ongoing practice, patient suitability, and monitoring for adverse responses.

Self-concept and its clinical significance in nursing

  • Self-concept definition: how an individual thinks about themselves; subjective and formed through unconscious/subconscious processes; influences management of situations and relationships.

  • Self-concept development across lifespan: begins in early childhood; adolescence amplification of self-concept due to peer comparison; adulthood focus on achievement and self-esteem; older adults face functional decline and autonomy loss.

  • Self-esteem vs self-concept:

    • Self-concept: overall perception of oneself (thoughts, beliefs).

    • Self-esteem: emotional appraisal of self-worth; higher self-esteem linked to resilience and better stress coping.

  • Factors influencing self-concept:

    • Identity stressors: job loss, marital status changes, abuse/neglect, dependency, repeated failures, societal attitudes, conflict with others.

    • Body image stressors: effects of illness or procedures (stroke, colostomy, anorexia, incontinence, obesity, amputation, scarring, mastectomy).

    • Role performance stressors: ability to fulfill major roles (caregiving, parenting, career); role conflict, ambiguity, and strain can erode self-esteem.

    • Age-related considerations: adolescence often shows high depression rates; adults face work-family balance; older adults face independence loss.

  • Role of culture: cultural views shape self-concept; language, time orientation, and access to care influence experience and expression; involve patients in decision-making and respect cultural differences.

Self-concept components and psychosocial/cognitive development stages

  • Components of low self-esteem: identity, body image, role performance, and self-esteem interplay.

  • Identity: conscious sense of individuality; vulnerable during adolescence due to physical/psychological changes and social pressures; social media can influence identity formation.

  • Body image: attitudes toward body appearance and function; aging, illness-related changes alter body image; cultural and societal standards influence body image and risk for depression/eating disorders.

  • Role performance: perceived ability to fulfill significant social roles; resilience depends on success in meeting role expectations; difficulty can lead to low self-esteem and anxiety.

  • Role of social and cultural context: family, peers, media influence; celebrities with body-image challenges can offer role models but also contribute to pressure; focus on health and wellness, not thinness or masculine ideals.

How nurses’ own self-concept and actions affect patient self-concept

  • Nurses model acceptance and form therapeutic relationships; patient perception of care influences their self-concept and coping.

  • Nurses should be aware of their own beliefs, biases, and emotions to avoid imposing judgments on patients.

  • Strategies for promoting positive self-concept:

    • Establish a therapeutic relationship with open dialogue and active listening.

    • Use open-ended questions; avoid judging or expressing surprise; acknowledge patient feelings.

    • Be mindful of nonverbal cues (facial expressions, body language) that could signal judgment or discomfort.

    • Provide nonjudgmental, matter-of-fact, and supportive communication.

    • Encourage patient expression of concerns and preferences; tailor care to individual needs.

  • Clinical implications: recognition that altered self-concept requires sensitive, individualized care; healthcare providers should support patients’ sense of worth and autonomy.

Evidence-based practices for identity confusion, disturbed body image, and role conflict

  • Core approach: establish a therapeutic nurse-patient relationship; listen, observe behaviors, set collaborative goals; select interventions that promote healthy self-concept.

  • Assessment clues: negative self-evaluation; dependence on others; reluctance to express views; passive attitude; signs of anxiety or fear; poor eye contact; somatic signs (slumped posture, tearfulness).

  • Communication tips: avoid why questions; avoid questions that yield only yes/no answers; practice active listening; use therapeutic communication.

  • Nursing diagnoses commonly used: disturbed body image, caregiver role strain, disturbed personal identity, ineffective role performance, readiness for enhanced self-concept, various levels of self-esteem issues.

  • Planning and outcomes: realistic, measurable goals; identify patient strengths and limitations; leverage strengths to overcome limitations; patient education to reduce helplessness and improve self-concept.

  • Interdisciplinary collaboration: involve families, friends, or significant others as appropriate and culturally aligned; plan with the patient’s desires and cultural norms in mind.

  • Implementation examples: promote self-care, elicit patient strengths, reinforce successful coping, support home-based maintenance, and adjust plans as patient needs evolve.

  • Evaluation: frequent reassessment from the patient’s perspective; confirm whether expectations are met; determine need for additional supports; acknowledge that coping and adjustment take time.

  • Desired outcomes: improved self-acceptance, acceptance of appearance or functional change, and active patient engagement in activities that support a positive self-concept.

Cultural considerations and self-concept

  • Cultural self-concept is dynamic and shaped by group identification and social interactions beyond the group; integration with external influences.

  • Nursing implications: maintain an open, nonrestrictive attitude; encourage cultural practices; ask what is important to the patient to feel better; offer treatment choices compatible with cultural values.

  • Shared decision-making is essential; be mindful of cultural norms when involving family or community in care decisions.

Clinical judgment measurement model and nursing process to promote self-concept

  • Assessment indicators for negative self-concept include: excessive dependence, reluctance to express opinions, passive attitude, nervousness, avoidance of eye contact, poor posture, and frequent crying.

  • Communication approach: therapeutic, open dialogue; avoid blaming language; practice active listening; validate patient experiences without expressing personal judgments.

  • Nursing diagnoses relevant to self-concept: Disturbed body image; caregiver role strain; disturbed personal identity; ineffective role performance; readiness for enhanced self-concept; chronic or situational low self-esteem.

  • Planning and goals: realistic and measurable; emphasize patient strengths and coping resources; plan to restore or enhance self-concept through education, supportive counseling, and collaborative care.

  • Implementation planning: target level of care (acute, restorative, continuing) and encourage self-promotion and autonomy; elicit perceived strengths; reinforce coping responses; provide patient education.

  • Evaluation strategies: ongoing, patient-centered assessment of whether expectations are met; explore patient’s perceptions of progress; assess home support and ability to continue coping strategies after discharge.

  • Outcome indicators: patient verbalizes self-acceptance; adapts to appearance or functional changes; seeks and utilizes supportive resources; demonstrates increased confidence in managing daily tasks.

Summary and practical takeaways

  • Stress concepts are interconnected: stressor causes stress via appraisal; response varies by person.

  • GAS describes a predictable three-stage physiological response with implications for health, including the concept of allostatic load and long-term risks if stress is chronic.

  • Appraisal (primary and secondary) and coping strategies are central to managing stress; diverse coping mechanisms and defense mechanisms exist, some adaptive and some maladaptive.

  • PTSD and secondary traumatic stress highlight the impact of trauma exposure and exposure to others’ suffering on nurses and patients alike.

  • Crisis theory emphasizes turning points requiring new coping strategies; crisis interventions focus on safety and anxiety reduction and can lead to growth with proper support.

  • The nursing process is a structured framework for assessing, planning, implementing, and evaluating coping strategies; safety planning (including suicide risk) is critical.

  • Complementary, alternative, and integrative therapies offer additional options but require careful assessment of safety, evidence, and patient preferences; nurses should be trained or have access to appropriate referrals.

  • Relaxation, imagery, and meditation are evidence-informed techniques to reduce physiological arousal and improve well-being; ongoing practice is essential for benefits.

  • Self-concept is a core psychosocial construct that shapes patient health behaviors and responses to illness; nurses influence self-concept through therapeutic relationships, culturally sensitive care, and patient-centered communication.

  • Cultural considerations are integral to care planning; involve patients in decisions and respect diverse values and practices.

  • Clinical judgment and nursing process steps (assessment, diagnosis, planning, implementation, evaluation) should be applied with a focus on promoting positive self-concept and adaptive coping, while ensuring safety and collaboration.

  • Practical nursing implications include recognizing burnout and compassion fatigue in oneself and colleagues, promoting wellness strategies, and utilizing available supports to sustain compassionate patient care.

If you’d like, I can convert these notes into a condensed study sheet with a quick-reference checklist for exams or tailor a version focused on a specific nursing course (e.g., psychiatric-mental health rotation or medical-surgical stress management modules).