Discussion Topic: Definition of Leadership
Definition: Exercise of influence on organizational members and other stakeholders toward the identification and achievement of the organization’s vision and goals.
Key Points:
Leadership is successful when it contributes positively to organizational progress.
Ethical leadership is characterized by supportiveness and facilitation, avoiding persuasion, manipulation, or coercion (OLF, 2013).
Legitimate Power: Authority held due to formal position within an organization.
Expert Power: Based on special knowledge or skills that can benefit a group.
Coercive Power: The ability to enforce compliance through physical strength or persuasive argument.
Reward Power: Based on the ability to reward or punish others for compliance or non-compliance.
Referent Power: Influence stemming from personal characteristics that others identify with.
Stages of Project Management:
Initiating
Planning
Executing
Monitoring
Closing
Delivering and reflecting on the process
Identifying tasks & tracking progress.
Key Responsibilities:
Delegating
Planning
Initiating
Decision-making
Coordinating
Communication
Evaluation
And additional responsibilities.
Organizational Planning: Preparing for new projects and effective management.
Project Examples:
Setting up a new IT system
Relocating company operations
Installing new machinery
Marketing products in new countries
Building a factory.
Four Basic Elements:
Resources: People, equipment, and materials needed for the project.
Time: Duration and scheduling of activities and overall project.
Money: Budget management to remain within financial constraints.
Scope: Overall size and scale of the project along with specific objectives.
Four Key Tools:
Fishbone Diagram
Decision Tree
Lewin’s Force-Field Analysis
Gantt Charts.
Purpose: Visual representation for analyzing cause and effect.
Usage: Helps to identify possible causes of a problem, enabling quick resolution.
Structure: The problem or effect appears at the head or mouth of the fish diagram.
Common Problems Identified by Fishbone Diagram:
Low-Quality Items
Long Checkout Times
Frequent Stockouts
Complicated Return Procedures
Inadequate Training
Unfriendly Service.
Description: A diagram starting with a single node that branches into various possible outcomes. Each outcome leads to further nodes, illustrating subsequent possibilities in a tree-like structure.
Process to Check Computer Issues:
Press the computer's power button.
Check if the power light is on:
YES: Continue to check error messages.
NO: Check if the computer turns on.
Troubleshoot as necessary until the issue is resolved or technician is called.
Concept: To implement change, driving forces must surpass restraining forces.
Application: Used in business to evaluate factors affecting process modifications for improvement.
Driving Forces:
Efficiency (3)
Improved customer service (3)
Improved internal communications (2)
Improved supplier communication (2) Total: 10
Restraining Forces:
Cost of IT system and training (4)
Staff losses (3)
Staff concerns about new technology (2)
Environmental impact (2) Total: 11
Definition: A bar chart used to illustrate a project's schedule and track progress.
Usage: Helps plan by showing tasks, start and end dates.
Task Timeline:
Planning
Research
Design
Implementation
Follow up
Timeline: Q1 2015 to Q3 2015.