prescription processing

Winter

INTRODUCTION

  • Presentation by: Gretchen K. Garofoli, PharmD, BCACP, CTTS, FAPHA

Learning Objectives

  • Describe the process for dispensing a prescription.

  • List the necessary components of a prescription for legal consideration.

  • Compare and contrast the prescribing authorities of various practitioners.

  • Confirm an appropriate Prescriber DEA number.

Prescription Dispensing Process

  • Steps Involved:

    • Prescription received by pharmacy.

    • Prescription entered into computer system.

    • Drug interaction check completed.

    • Prescription Drug Monitoring Program checked (specifically for controlled substances).

    • Claim processed through insurance or billed as cash.

    • Prescription filled.

    • Prescription checked by pharmacist.

    • Patient counseled on prescription and payment rendered.

Definition of Prescriptions

  • A prescription is an order issued by a licensed prescriber to be dispensed by a pharmacist for a patient outside a hospital or long-term care facility.

  • Information on the prescription specifies the drug, strength, dose, and usage instructions for the patient.

Sources of Prescriptions

  • Patients or caregivers can submit prescriptions via various methods:

    • Hard copy (paper) at pharmacy.

    • Drive-through.

    • Phone.

    • Electronic formats.

    • Fax.

    • Transfers from another pharmacy.

Legal Components of Prescriptions

  • Must include:

    • Prescriber information.

    • Patient information.

    • Date written.

    • Superscription, inscription, subscription, signa, and special instructions.

Detailed Prescription Components

  • Necessary Information:

    • Date Written

    • Patient Information:

      • Name.

      • Address.

      • Age/Date of Birth (DOB).

      • Sex.

    • Drug Information:

      • Name/Strength.

      • Quantity.

      • Directions for use.

    • Prescriber Information:

      • Name.

      • Address.

      • License Number or DEA Number for controlled substances.

      • NPI Number.

      • Signature.

    • Diagnosis Codes for Medicare Part B Billing.

West Virginia Law Requirements

  • A valid prescription must contain:

    • Patient name and address.

    • Date written.

    • Drug name, strength, and form.

    • Directions for use.

    • Quantity (written out with numerals and words or check boxes for CII prescriptions).

    • of refills authorized (up to 1 year with exceptions).

Additional Requirements for Practitioners

  • If written on practitioner’s blank:

    • Practitioner’s printed name.

    • Address of practice.

    • Professional designation.

    • Practitioner ID number (DEA, NPI, State license #).

    • Practitioner SIGNATURE.

  • If written on institutional blank:

    • Practitioner’s printed name.

    • Professional designation.

    • DEA # with suffix.

    • Practitioner’s SIGNATURE.

Common Prescription Medication Errors

  • Written:

    • Illegible handwriting, wrong symbol/abbreviation use.

  • Electronic:

    • Incorrect medication, strength, dosage form, etc.

Abbreviations to Use Cautiously

  • Prescribers commonly use abbreviations; awareness is essential due to potential mistakes.

  • Refer to list posted on SOLE for problematic abbreviations.

Common Mistakes & Corrections

  • Example Mistakes:

    • o.d. or OD: Mistaken as "mg"; use "mcg."

    • AD, AS, AU: Mistaken meanings; use specified terms (right/left ear).

    • D/C: Misread as "discontinued" instead of "discharge"; use "discharge."

  • It is essential to spell out terms to prevent misinterpretation.

Specific Avoidances in Prescription Writing

  • Do not use:

    • Trailing zeros.

    • Naked decimal points.

    • Abbreviations for units.

Prescriptive Authority Overview

  • Various practitioners include:

    • MD (Medical Doctor).

    • DO (Doctor of Osteopathic Medicine).

    • ANP (Advanced Nurse Practitioner).

    • PA-C (Physician Assistant).

    • DDS (Doctor of Dental Surgery).

    • OD (Doctor of Optometry).

    • DPM (Doctor of Podiatric Medicine).

    • DVM (Doctor of Veterinary Medicine).

    • DC (Doctor of Chiropractic).

    • OMD (Oriental Medical Doctor).

    • ND (Doctor of Naturopathic Medicine).

Specific Practitioner Regulations

Medical Doctor (MD)

  • Can prescribe both prescription and control medications; regulated by the Board of Medicine.

Doctor of Osteopathic Medicine (DO)

  • Similar to MD in prescribing authority and regulated by the Board of Osteopathic Medicine.

Advanced Nurse Practitioner (ANP/CRNP)

  • Can prescribe medications after collaboration with a physician for three years; specific limits for controlled substances apply.

Physician Assistant (PA-C)

  • Similar authority to the ANP; regulated by the respective boards.

Doctor of Dental Surgery (DDS)

  • Can prescribe medications and controlled substances; regulated by the Board of Dentistry.

Doctor of Optometry (OD)

  • Can prescribe topical and certain oral medications; limited authority regarding controlled substances.

Doctor of Podiatric Medicine (DPM)

  • Prescribing authority regulated similarly to MD and DO.

Doctor of Veterinary Medicine (DVM)

  • Can prescribe medications for animals; documentation requirements differ.

Doctor of Chiropractic (DC)

  • Generally cannot prescribe medications or controlled substances.

Oriental Medical Doctor (OMD) and Doctor of Naturopathic Medicine (ND)

  • Both have no prescriptive authority in West Virginia.

Expedited Partner Therapy

  • Prescribing is allowed when a clinical diagnosis of a sexually transmitted disease is made; limited to partners exposed within the previous 60 days.

DEA Number Verification

  • Verify using specific criteria regarding letters and digits.

Handling Verbal Orders in West Virginia

  • Must be accurately documented with all required elements (e.g., patient’s name, medication, physician details, etc.).

Transferring Prescriptions Between Pharmacies

Responsibilities of Transferring Pharmacist

  • Mark original as "VOID" and document transfer details (receiving pharmacy information).

Responsibilities of Receiving Pharmacist

  • Document the transfer and original prescription details accurately on the new prescription.

Handling Controlled Substance Prescriptions

  • Must have filled at original location; different rules apply for CII versus CIII-CV categories.

Prescription Entry into Computer System

  • Performed by technicians or pharmacists; software checks for errors and interactions.

Filling a Prescription

  • Staff processes stock, verifies NDC, and labels the prescription container correctly.

Prescription Checking

  • Pharmacist checks against the original prescription and verifies patient details.

Importance of Focus During Prescription Checking

  • Distractions can increase error rates significantly; ensure a focused environment.

Patient Counseling Responsibilities

  • Educate patients on medication use, benefits, side effects, and proper device usage.

Common Community Pharmacy Problems

  • Potential issues include incorrect choice of medication, stock discrepancies, prior authorizations, etc.

Conclusion & Questions

  • Open the floor for any questions from the audience.

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