prescription processing
Winter
INTRODUCTION
Presentation by: Gretchen K. Garofoli, PharmD, BCACP, CTTS, FAPHA
Learning Objectives
Describe the process for dispensing a prescription.
List the necessary components of a prescription for legal consideration.
Compare and contrast the prescribing authorities of various practitioners.
Confirm an appropriate Prescriber DEA number.
Prescription Dispensing Process
Steps Involved:
Prescription received by pharmacy.
Prescription entered into computer system.
Drug interaction check completed.
Prescription Drug Monitoring Program checked (specifically for controlled substances).
Claim processed through insurance or billed as cash.
Prescription filled.
Prescription checked by pharmacist.
Patient counseled on prescription and payment rendered.
Definition of Prescriptions
A prescription is an order issued by a licensed prescriber to be dispensed by a pharmacist for a patient outside a hospital or long-term care facility.
Information on the prescription specifies the drug, strength, dose, and usage instructions for the patient.
Sources of Prescriptions
Patients or caregivers can submit prescriptions via various methods:
Hard copy (paper) at pharmacy.
Drive-through.
Phone.
Electronic formats.
Fax.
Transfers from another pharmacy.
Legal Components of Prescriptions
Must include:
Prescriber information.
Patient information.
Date written.
Superscription, inscription, subscription, signa, and special instructions.
Detailed Prescription Components
Necessary Information:
Date Written
Patient Information:
Name.
Address.
Age/Date of Birth (DOB).
Sex.
Drug Information:
Name/Strength.
Quantity.
Directions for use.
Prescriber Information:
Name.
Address.
License Number or DEA Number for controlled substances.
NPI Number.
Signature.
Diagnosis Codes for Medicare Part B Billing.
West Virginia Law Requirements
A valid prescription must contain:
Patient name and address.
Date written.
Drug name, strength, and form.
Directions for use.
Quantity (written out with numerals and words or check boxes for CII prescriptions).
of refills authorized (up to 1 year with exceptions).
Additional Requirements for Practitioners
If written on practitioner’s blank:
Practitioner’s printed name.
Address of practice.
Professional designation.
Practitioner ID number (DEA, NPI, State license #).
Practitioner SIGNATURE.
If written on institutional blank:
Practitioner’s printed name.
Professional designation.
DEA # with suffix.
Practitioner’s SIGNATURE.
Common Prescription Medication Errors
Written:
Illegible handwriting, wrong symbol/abbreviation use.
Electronic:
Incorrect medication, strength, dosage form, etc.
Abbreviations to Use Cautiously
Prescribers commonly use abbreviations; awareness is essential due to potential mistakes.
Refer to list posted on SOLE for problematic abbreviations.
Common Mistakes & Corrections
Example Mistakes:
o.d. or OD: Mistaken as "mg"; use "mcg."
AD, AS, AU: Mistaken meanings; use specified terms (right/left ear).
D/C: Misread as "discontinued" instead of "discharge"; use "discharge."
It is essential to spell out terms to prevent misinterpretation.
Specific Avoidances in Prescription Writing
Do not use:
Trailing zeros.
Naked decimal points.
Abbreviations for units.
Prescriptive Authority Overview
Various practitioners include:
MD (Medical Doctor).
DO (Doctor of Osteopathic Medicine).
ANP (Advanced Nurse Practitioner).
PA-C (Physician Assistant).
DDS (Doctor of Dental Surgery).
OD (Doctor of Optometry).
DPM (Doctor of Podiatric Medicine).
DVM (Doctor of Veterinary Medicine).
DC (Doctor of Chiropractic).
OMD (Oriental Medical Doctor).
ND (Doctor of Naturopathic Medicine).
Specific Practitioner Regulations
Medical Doctor (MD)
Can prescribe both prescription and control medications; regulated by the Board of Medicine.
Doctor of Osteopathic Medicine (DO)
Similar to MD in prescribing authority and regulated by the Board of Osteopathic Medicine.
Advanced Nurse Practitioner (ANP/CRNP)
Can prescribe medications after collaboration with a physician for three years; specific limits for controlled substances apply.
Physician Assistant (PA-C)
Similar authority to the ANP; regulated by the respective boards.
Doctor of Dental Surgery (DDS)
Can prescribe medications and controlled substances; regulated by the Board of Dentistry.
Doctor of Optometry (OD)
Can prescribe topical and certain oral medications; limited authority regarding controlled substances.
Doctor of Podiatric Medicine (DPM)
Prescribing authority regulated similarly to MD and DO.
Doctor of Veterinary Medicine (DVM)
Can prescribe medications for animals; documentation requirements differ.
Doctor of Chiropractic (DC)
Generally cannot prescribe medications or controlled substances.
Oriental Medical Doctor (OMD) and Doctor of Naturopathic Medicine (ND)
Both have no prescriptive authority in West Virginia.
Expedited Partner Therapy
Prescribing is allowed when a clinical diagnosis of a sexually transmitted disease is made; limited to partners exposed within the previous 60 days.
DEA Number Verification
Verify using specific criteria regarding letters and digits.
Handling Verbal Orders in West Virginia
Must be accurately documented with all required elements (e.g., patient’s name, medication, physician details, etc.).
Transferring Prescriptions Between Pharmacies
Responsibilities of Transferring Pharmacist
Mark original as "VOID" and document transfer details (receiving pharmacy information).
Responsibilities of Receiving Pharmacist
Document the transfer and original prescription details accurately on the new prescription.
Handling Controlled Substance Prescriptions
Must have filled at original location; different rules apply for CII versus CIII-CV categories.
Prescription Entry into Computer System
Performed by technicians or pharmacists; software checks for errors and interactions.
Filling a Prescription
Staff processes stock, verifies NDC, and labels the prescription container correctly.
Prescription Checking
Pharmacist checks against the original prescription and verifies patient details.
Importance of Focus During Prescription Checking
Distractions can increase error rates significantly; ensure a focused environment.
Patient Counseling Responsibilities
Educate patients on medication use, benefits, side effects, and proper device usage.
Common Community Pharmacy Problems
Potential issues include incorrect choice of medication, stock discrepancies, prior authorizations, etc.
Conclusion & Questions
Open the floor for any questions from the audience.