8.4 Overview of Problem Solving Processes

Problem Solving in Thought

Introduction to Problem Solving

  • Definition of problem solving: The process of finding solutions to challenges that we face in everyday life.

  • Importance: Problem solving is a necessary skill to overcome obstacles and challenges.

Approaches to Problem Solving

Algorithm Approach
  • Definition: A structured, step-by-step method for solving a problem.

  • Characteristics:

    • Follows a rigid set of predefined rules.

    • Similar to a computer's method of problem-solving, where programmed steps are executed systematically.

    • Can explore all possible solutions through exhaustive methods (brute force).

  • Example: Using the algorithmic approach to unscramble an anagram by trying every combination of letters until the correct word is found.

  • Efficiency: While guaranteed to produce a solution eventually, this method is often inefficient due to the vast number of combinations to check.

Heuristic Approach
  • Definition: A mental shortcut or rule of thumb based on previous experiences that aids problem solving.

  • Advantages:

    • More efficient than algorithms for many real-world problems.

    • Can lead to quicker solutions based on educated guesses rather than exhaustive search.

  • Example: In the case of the anagram, utilizing knowledge of common letter combinations to quickly identify the word instead of trying every possible combination.

  • Example in Hangman: Rather than guessing letters sequentially (algorithm), a player might start with common vowels due to their frequency in the English language.

  • Limitations: Heuristics do not guarantee correctness; they can mislead or overlook correct answers.

Pitfalls of Heuristics
  • Example of Misleading Heuristic: The bat and ball problem:

    • Statement: A bat costs $1 more than a ball, and together they cost $1.10.

    • Common intuitive answer: Ball costs 10¢ (incorrect).

    • Actual solution:

    • Let the ball = x.

    • Bat = x + $1.

    • Equation: x + (x + 1) = 1.10

    • Resulting in: 2x + 1 = 1.10, thus x = 0.05 (Ball = 5¢, Bat = $1.05).

Mental Sets in Problem Solving

Definition of Mental Sets
  • Definition: Established methods of problem-solving that may hinder finding solutions when faced with new or altered problems.

  • Cause: Relying on memorized steps or familiar patterns instead of adapting to the constraints of the new problem.

Examples of Mental Sets
  • Mathematical or Physics problem-solving where familiar equations must be adapted to slightly altered situations.

  • Nine Dot Problem: An exercise illustrating mental set limitations. The goal is to connect nine dots with four straight lines without lifting the pencil.

    • Students often struggle to find the solution due to self-imposed limitations (thinking within the bounds of the dot arrangement).

    • Correct solution involves extending lines beyond the confines of the dots.

Functional Fixedness in Problem Solving

Definition of Functional Fixedness
  • Definition: A cognitive bias that limits a person’s belief to the usual functioning of an object, preventing creative problem-solving.

Examples of Functional Fixedness
  1. Two Strings Problem:

    • Challenge: Tie two strings together while unable to reach both at the same time.

    • Common instinct: Attempting to use pliers as an extension of reach.

    • Correct solution: Use the pliers as a weight to swing and grab the other string for tying.

  2. Candle Problem:

    • Task: Attach a candle to a wall so that it doesn't drip wax onto the surface below.

    • Misguided approaches often include using tacks directly with the candle, which won't work.

    • Elegant solution: Use the box of tacks as a shelf to hold the candle when tacked to the wall.

    • Importance of framing the problem: Changing the description of the box’s utility increases the likelihood of recognizing it as a usable object.

Conclusion

  • Importance of recognizing different approaches to problem-solving: Knowing when to apply an algorithm, heuristic, or adapt to overcome mental sets and biases.

  • Creativity and flexibility in thinking are crucial for effective problem-solving. Additional problem-solving skills can lead to insightful and efficient solutions.