Motivation
Motivation: Motivation refers to the individual, internal process that drives people to apply individual effort over a sustained period of time
Maslow’s Hierarchy of Needs
Maslow was a psychologist who believe that all people have needs to be satisfied, and that everything we do works towards satisfying one of those needs.
Maslow’s Hierarchy of Needs: refers to Maslow’s sequence of human needs in the order of their importance, containing five levels of needs.
A need is defined simply as a personal requirement.
He categorised these needs into a hierarchy, and argued people would work towards satisfying one level before being able to move onto another level.
Remember: our bottom levels are base level needs, moving up to higher order needs.
Physiological needs (bottom level
Safety needs
Social needs
Esteem needs
Self-actualisation needs (top level)
Self-actualisation are the desire of an individual to reach their full potential through creativity and personal growth
Esteem needs are an individual’s desires to feel important, valuable and respected
Social needs are the desires for a sense of belonging and friendship among groups, both inside and outside the workplace.
Safety needs are the desires for protection from dangerous of threatening environments
Physiological needs are the basic requirements for human survival, such as food, water, and shelter
Safety Needs:
Provide safe working conditions (for safety)
Provide job security so people can afford houses/rent etc.
Provide psychologically safe workplace (no bullying/harassment)
Physiological Needs:
Pay a livable wage so people can afford food, water etc.
Esteem Needs:
Esteem is satisfied when work is appreciated or given recognition.
Examples include additional responsibility, promotion or added status.
Social Needs:
Provides opportunities to meet people and form relationships to create a sense of belonging.
Examples include teamwork, involvement in decision-making, supportive management.
Self-Actualisation Needs:
Self-actualisation is about an employee reaching full potential.
To meet this need, businesses must encourage personal growth and development.
Examples include interesting and creative jobs or opportunities for advancement
This level is focused on INTRINSIC motivation
How does this motivate people?
Maslow argued that each level of need will act as a source of motivation while it remains unsatisfied.
Once a level of need is satisfied, it is no longer a motivator.
Advantages | Disadvantages |
Allows management to develop an understanding of the specific needs of individual employees | It is only a theory and is not supported by evidence, meaning that the hierarchy may not apply to all employees |
Allows management awareness of different stages of motivation and to tailor methods of motivation | A manager may struggle to identify what stage each individual is at, meaning it’s difficult to determine appropriate motivation strategies |
Relatively simple to understand and make use, and will relate to most employees | Time-consuming and messy, as not all employees will be motivated by the same need at the same time |