Quiz 1: Pharmacy Technician Overview

1. Which of the following jobs is a pharmacy technician allowed to do?

A. Check and record that the final product is correct.

B. Suggest over-the-counter (OTC) medicines to patients.

C. Give patients advice about how to use their prescribed medicines.

D. Send insurance claims online for approval.

2. If controlled substances are stolen from a pharmacy, which federal agency should the pharmacy staff contact?

A. CDC (Centers for Disease Control and Prevention)

B. OSHA (Occupational Safety and Health Administration)

C. FDA (Food and Drug Administration)

D. DEA (Drug Enforcement Administration)

3. Which of the following word parts is added to the beginning of a medical term?

A. Suffix

B. Prefix

C. Root word

D. Combining form

4. What task should a pharmacy technician complete when helping a pharmacist with medication therapy management (MTM)?

A. Evaluate the patient's condition.

B. Schedule appointments for patients.

C. Create a medication treatment plan.

D. Keep track of how well the medication is working.

5. What is the best way for a pharmacy technician to communicate with patients?

A. Avoid spending too much time with one patient.

B. Do multiple things at once while talking to the patient.

C. Ask the patient questions that require more than a "yes" or "no" answer.

D. Speak quietly to protect the patient's privacy.

6. Based on the prescription "UW 2 tsp po bid ac", which of the following directions should a pharmacy technician include on the prescription label for the patient?

A. Take 2 teaspoons by mouth twice per day before meals.

B. Take 2 teaspoons by mouth twice per day after meals.

C. Take 2 tablespoons by mouth twice per day after meals.

D. Take 2 tablespoons by mouth twice per day before meals.

7. What should a pharmacy technician do when talking to a patient who speaks a different language?

A. Show pictures.

B. Use hand gestures.

C. Speak loudly.

D. Repeat directions.

8. What communication techniques should a pharmacy technician use when talking to a patient at the pharmacy counter?

A. Speak in a flat, unchanging voice.

B. Listen carefully to the patient.

C. Avoid looking the patient in the eye.

D. Stand facing the patient with hands on hips.

9. If a drug company refuses to recall a medication that is clearly a risk to people's health, which government agency can force a recall?

A. Health and Human Services (HHS)

B. Drug Enforcement Agency (DEA)

C. Food and Drug Administration (FDA)

D. Public Health Services

10. Which form should a pharmacy technician use to ask for permission to destroy expired controlled substances?

A. DEA Form 106

B. DEA Form 41

C. DEA Form 224

D. DEA Form 222

11. A pharmacy technician should report a bad reaction to a drug to which of the following?

A. FDA MedWatch

B. United States Pharmacopeial Convention (USP)

C. Medication Error Reduction Plan (MERP)

D. Institute for Safe Medication Practices (ISMP)

12. Which of the following medications should be flushed down the toilet for disposal?

A. Amoxicillin capsules

B. Warfarin tablets

C. Cyclophosphamide

D. Fentanyl patches

13. Which reference book should a pharmacy technician use to find out if two intravenous solutions can be mixed together?

A. United States Pharmacopeia (USP)

B. Physicians’ Desk Reference (PDR)

C. Orange Book

D. Trissel’s Handbook on Injectable Drugs

14. How many different types of controlled substances can be ordered on a DEA-222 form?

A. 1

B. 5

C. 10

D. 15

15. Which of the following tasks is a pharmacy technician allowed to do?

A. Prepare IV chemotherapy medications.

B. Perform medication therapy management.

C. Witness the disposal of controlled substances.

D. Recommend treatment plans to doctors.

16. Which of the following tasks is part of medication reconciliation?

A. Getting a list of the patient's current medications

B. Disposing of medications

C. Reporting medication errors

D. Processing prescription claims

17. Where should the varicella vaccine be stored?

A. Freezer

B. Narcotic vault

C. Medication storage bin

D. Hazardous medication area

18. A pharmacy technician should dispose of which of the following medications in a hazardous waste bin?

A. Reconstituted medications

B. Cytotoxic agents

C. Compounded agents

D. Controlled medications

19. The prefix "hypo-" means which of the following?

A. After or behind

B. Too much or above

C. Too little or below

D. Around or surrounding

20. Which reference book lists FDA-approved medications and their therapeutic equivalents?

A. United States Pharmacopeia (USP)

B. “Pink Book”

C. Orange Book

D. The Merck Index