CH 9 Foundations of Group Behavior

Foundations of Group Behavior

Learning Objectives

  • 9-1: Distinguish between the different types of groups.

  • 9-2: Describe the punctuated-equilibrium model of group development.

  • 9-3: Show how role requirements change in different situations.

  • 9-4: Demonstrate how norms exert influence on an individual’s behavior.

  • 9-5: Show how status and size differences affect group performance.

  • 9-6: Describe how issues of cohesiveness and diversity can be integrated for group effectiveness.

  • 9-7: Contrast the strengths and weaknesses of group decision making.

A Tale of Two Cops

  • Context: A 911 call where two police officers draw their weapons during a traffic stop raises questions about the legitimacy of police actions.

  • Incident Details:

    • Lisa Mahon, her friend Jamal, and two children are pulled over by Officer Fucari.

    • Concern arises when Officer Fucari pockets Lisa's license instead of checking it and asks for Jamal's identification.

    • Officer Fucari and another officer draw their weapons when Jamal cannot produce his ID, leading to Lisa calling 911 because they are frightened.

  • Consequences:

    • Officer Fucari requests they leave the vehicle, but they refuse due to fear, resulting in the officers breaking a window, using a Taser on Jamal, and removing him forcefully.

    • Jamal is arrested, and Lisa receives a ticket for not wearing a seatbelt.

  • Interpreting Events:

    • Varied public interpretations reflect personal biases and group affiliations, showcasing how group identity affects perceptions of justice.

    • Racial elements complicate perceptions; people identify with Lisa and Jamal or the officers based on their racial group.

Defining and Classifying Groups

Group Definitions
  • Group: Two or more individuals interacting and interdependent coming together to achieve objectives.

  • Types of Groups:

    • Formal Groups: Defined by the organizational structure (e.g., flight crew of an airline).

    • Informal Groups: Not formally structured; arise from social interactions (e.g., colleagues having lunch).

Social Identity Theory
  • Concept: The emotional tie individuals have to their group, influencing perceptions and behaviors based on group success or failure.

  • Mechanism:

    • Groups provide self-esteem boosts when doing well and feelings of personal inadequacy when failing.

    • Social identities may lead to conflict and deviant behaviors if a group feels devalued.

  • Examples: Fans' responses to sports team performances illustrate social identity dynamics.

  • Contextual Influences: Other identities (e.g., organizational, cultural) coexist and may lead to conflicting loyalties or priorities.

Ingroups and Outgroups
  • Ingroup Favoritism: Tendency to view ingroup members positively and outgroup members negatively.

  • Religious Influence: Studies suggest that strong ingroup identity can lead to animosity toward outgroups.

  • Social Identity Threat: Anxiety about being judged based on group association can undermine performance and confidence.

Stages of Group Development

Punctuated-Equilibrium Model
  • Describes group development phases:

    1. First Meeting: Sets group direction and initial framework.

    2. Inertia Phase: Initial activities are marked by a lack of progress.

    3. Midpoint Transition: Occurs halfway through the group's allotted time, sparking significant changes.

    4. Second Inertia Phase: New directions are executed, but the group slows again.

    5. Final Meeting: Characterized by a final surge of activity as deadlines approach.

  • Significance: Highlights how groups operate under time constraints and shifts in behavior.

Role Requirements
  • Role Perception: Individual's understanding of how to behave in a particular role, informed by social norms and expectations.

    • Influences behavior in various contexts (work, family).

  • Role Expectations: What others expect from individuals in specific roles (e.g., duties of a judge vs. a football coach).

  • Role Conflict: Occurs when expectations of one role clash with those of another, leading to stress (e.g., work vs. family demands).

Norms and Their Influence
  • Group Norms: Established standards dictating acceptable behavior within the group.

    • Vary widely by group and context; powerful instruments of conformity.

  • Norms Affecting Emotions: Groups influence emotional responses to shared experiences, shaping perceptions and interactions.

  • Conformity Pressures: Strong pressures may lead individuals to act against personal judgment to align with group norms (Asch's conformity experiments).

Group Properties

Status
  • Definition: Social rank assigned to individuals within a group based on perceived contributions and characteristics.

  • Sources of Status: Derived from power, contributions, and personal attributes valued by the group.

  • Impact on Norms: High-status individuals often resist conformity pressures, influencing group dynamics and discussions.

Group Size
  • Larger Groups: Better for generating diverse views and ideas; effective for fact-finding.

  • Smaller Groups: More productive for executing tasks and making decisions.

  • Social Loafing: A phenomenon where individuals exert less effort in groups than when working alone. Mitigation strategies include setting clear goals and recognizing individual contributions.

Cohesiveness and Diversity
  • Group Cohesiveness: Degree of attraction and motivation to stay in the group affects productivity.

    • High cohesiveness can enhance performance if coupled with strong norms; low cohesiveness with high norms can also yield productivity.

  • Diversity Effects: Diverse groups can enhance problem-solving and creativity but may initially generate conflict and dissatisfaction.

    • Understanding deep-level diversity (attitudes, values) is critical in navigating conflicts arising from surface-level differences (e.g., race, gender).

  • Faultlines: Subgroup divisions based on individual differences can harm group dynamics and performance but may also provide strategic advantages in specific contexts.

Group Decision Making

Strengths of Group Decision Making
  • Information Pooling: Groups aggregate knowledge and perspectives, leading to better conclusions.

  • Diversity of Views: Offers varied approaches and encourages acceptance due to collaborative input.

Weaknesses of Group Decision Making
  • Time-Consuming: Group decisions typically require more time to arrive at conclusions.

  • Conformity Pressures: Can suppress individual opinions, leading to poor decision-making outcomes.

  • Ambiguous Accountability: Responsibility can be diffused, making it less clear who is accountable for decisions made.

Groupthink and Groupshift
  • Groupthink: A state in which the desire for harmony leads to poor decision-making; groups suppress dissenting opinions.

  • Groupshift: Tendency for groups to adopt more extreme positions after discussions than individuals would alone.

Decision-Making Techniques
  • Brainstorming: Encourages idea generation without criticism but may be less effective due to production blocking.

  • Nominal Group Technique: Encourages independent idea generation leading to high-quality outcomes without the pressures of group dynamics.