CH 9 Foundations of Group Behavior
Foundations of Group Behavior
Learning Objectives
9-1: Distinguish between the different types of groups.
9-2: Describe the punctuated-equilibrium model of group development.
9-3: Show how role requirements change in different situations.
9-4: Demonstrate how norms exert influence on an individual’s behavior.
9-5: Show how status and size differences affect group performance.
9-6: Describe how issues of cohesiveness and diversity can be integrated for group effectiveness.
9-7: Contrast the strengths and weaknesses of group decision making.
A Tale of Two Cops
Context: A 911 call where two police officers draw their weapons during a traffic stop raises questions about the legitimacy of police actions.
Incident Details:
Lisa Mahon, her friend Jamal, and two children are pulled over by Officer Fucari.
Concern arises when Officer Fucari pockets Lisa's license instead of checking it and asks for Jamal's identification.
Officer Fucari and another officer draw their weapons when Jamal cannot produce his ID, leading to Lisa calling 911 because they are frightened.
Consequences:
Officer Fucari requests they leave the vehicle, but they refuse due to fear, resulting in the officers breaking a window, using a Taser on Jamal, and removing him forcefully.
Jamal is arrested, and Lisa receives a ticket for not wearing a seatbelt.
Interpreting Events:
Varied public interpretations reflect personal biases and group affiliations, showcasing how group identity affects perceptions of justice.
Racial elements complicate perceptions; people identify with Lisa and Jamal or the officers based on their racial group.
Defining and Classifying Groups
Group Definitions
Group: Two or more individuals interacting and interdependent coming together to achieve objectives.
Types of Groups:
Formal Groups: Defined by the organizational structure (e.g., flight crew of an airline).
Informal Groups: Not formally structured; arise from social interactions (e.g., colleagues having lunch).
Social Identity Theory
Concept: The emotional tie individuals have to their group, influencing perceptions and behaviors based on group success or failure.
Mechanism:
Groups provide self-esteem boosts when doing well and feelings of personal inadequacy when failing.
Social identities may lead to conflict and deviant behaviors if a group feels devalued.
Examples: Fans' responses to sports team performances illustrate social identity dynamics.
Contextual Influences: Other identities (e.g., organizational, cultural) coexist and may lead to conflicting loyalties or priorities.
Ingroups and Outgroups
Ingroup Favoritism: Tendency to view ingroup members positively and outgroup members negatively.
Religious Influence: Studies suggest that strong ingroup identity can lead to animosity toward outgroups.
Social Identity Threat: Anxiety about being judged based on group association can undermine performance and confidence.
Stages of Group Development
Punctuated-Equilibrium Model
Describes group development phases:
First Meeting: Sets group direction and initial framework.
Inertia Phase: Initial activities are marked by a lack of progress.
Midpoint Transition: Occurs halfway through the group's allotted time, sparking significant changes.
Second Inertia Phase: New directions are executed, but the group slows again.
Final Meeting: Characterized by a final surge of activity as deadlines approach.
Significance: Highlights how groups operate under time constraints and shifts in behavior.
Role Requirements
Role Perception: Individual's understanding of how to behave in a particular role, informed by social norms and expectations.
Influences behavior in various contexts (work, family).
Role Expectations: What others expect from individuals in specific roles (e.g., duties of a judge vs. a football coach).
Role Conflict: Occurs when expectations of one role clash with those of another, leading to stress (e.g., work vs. family demands).
Norms and Their Influence
Group Norms: Established standards dictating acceptable behavior within the group.
Vary widely by group and context; powerful instruments of conformity.
Norms Affecting Emotions: Groups influence emotional responses to shared experiences, shaping perceptions and interactions.
Conformity Pressures: Strong pressures may lead individuals to act against personal judgment to align with group norms (Asch's conformity experiments).
Group Properties
Status
Definition: Social rank assigned to individuals within a group based on perceived contributions and characteristics.
Sources of Status: Derived from power, contributions, and personal attributes valued by the group.
Impact on Norms: High-status individuals often resist conformity pressures, influencing group dynamics and discussions.
Group Size
Larger Groups: Better for generating diverse views and ideas; effective for fact-finding.
Smaller Groups: More productive for executing tasks and making decisions.
Social Loafing: A phenomenon where individuals exert less effort in groups than when working alone. Mitigation strategies include setting clear goals and recognizing individual contributions.
Cohesiveness and Diversity
Group Cohesiveness: Degree of attraction and motivation to stay in the group affects productivity.
High cohesiveness can enhance performance if coupled with strong norms; low cohesiveness with high norms can also yield productivity.
Diversity Effects: Diverse groups can enhance problem-solving and creativity but may initially generate conflict and dissatisfaction.
Understanding deep-level diversity (attitudes, values) is critical in navigating conflicts arising from surface-level differences (e.g., race, gender).
Faultlines: Subgroup divisions based on individual differences can harm group dynamics and performance but may also provide strategic advantages in specific contexts.
Group Decision Making
Strengths of Group Decision Making
Information Pooling: Groups aggregate knowledge and perspectives, leading to better conclusions.
Diversity of Views: Offers varied approaches and encourages acceptance due to collaborative input.
Weaknesses of Group Decision Making
Time-Consuming: Group decisions typically require more time to arrive at conclusions.
Conformity Pressures: Can suppress individual opinions, leading to poor decision-making outcomes.
Ambiguous Accountability: Responsibility can be diffused, making it less clear who is accountable for decisions made.
Groupthink and Groupshift
Groupthink: A state in which the desire for harmony leads to poor decision-making; groups suppress dissenting opinions.
Groupshift: Tendency for groups to adopt more extreme positions after discussions than individuals would alone.
Decision-Making Techniques
Brainstorming: Encourages idea generation without criticism but may be less effective due to production blocking.
Nominal Group Technique: Encourages independent idea generation leading to high-quality outcomes without the pressures of group dynamics.