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Chapter 5: Competitive Rivalry and Competitive Dynamics

Competitive Rivalry and Competitive Dynamics

Learning Objectives

  • By the end of this chapter, you should be able to:

    • Define competitors, competitive rivalry, competitive behavior, and competitive dynamics.

    • Explain the types of competitive actions, competitive responses, and non-market strategies rival firms engage in as they compete with each other.

    • Describe market commonality and resource similarity as the building blocks of competitor analysis.

    • Explain awareness, motivation, and ability as drivers of competitive behavior.

    • Discuss factors affecting the likelihood a firm will take actions to attack its competitors.

    • Explain factors affecting the likelihood a firm will respond to actions its competitors take.

    • Describe competitive dynamics in slow-cycle, fast-cycle, and standard-cycle markets.

5-1 Defining and Understanding Competitors

  • Competitors: Firms operating in the same market, offering similar products, and targeting similar customers.

  • Interaction with Competitors: Firms interact with competitors as part of the broad context in which they operate while attempting to earn above-average returns.

  • Industry Evolution: Industries evolve through actions of direct competitors and other firms within their ecosystems (e.g., suppliers provide new supplies and components).

A Basic Understanding of Competitive Rivalry (1 of 2)

  • Competitive Rivalry: Describes competitive actions and competitive responses among firms as they maneuver for advantageous market positions.

  • Competitive Behavior: The set of competitive actions and responses a firm takes to build or defend competitive advantages and improve its market position.

  • Multipoint Competition: Occurs when firms compete against each other across multiple product or geographic markets.

  • Competitive Dynamics: The total set of competitive actions and responses taken by all firms competing within a market.

A Basic Understanding of Competitive Rivalry (2 of 2)

  • Strategy Success Factors: A strategy's success is a function of:

    • The firm’s initial competitive actions.

    • How well the firm anticipates competitors’ responses.

    • How well the firm responds to its competitors’ actions.

  • Influence on Strategies: Competitive rivalry affects all types of strategies, dominating business-level strategies.

5-2 Strategic and Tactical Actions and Responses

  • Competitive Action: A strategic or tactical action taken by a firm to build or defend competitive advantages or improve market position.

  • Competitive Response: A strategic or tactical action taken by a firm to counter effects of a competitor’s action.

  • Strategic Action: A market-based move involving significant resource commitment, difficult to implement and reverse.

  • Tactical Action: A market-based move that fine-tunes a strategy, involving fewer resources, relatively easy to implement and reverse.

Non-market Strategies

  • Focus: Altering a firm’s institutional environment as part of its competitive strategy.

  • Institutional Environment Components:

    • Government Influences: Regulations that establish industry "rules of the game."

    • A regulation enacted by the government mandates compliance from all companies in the market or industry.

    • Norms: Informal rules dominant within a market or industry.

A Model of Competitive Rivalry

  • Evolution of Competitive Rivalry: Arises from the pattern of actions and responses wherein one firm’s competitive actions elicit responses from competitors.

  • Key Characteristics:

    • Firms are mutually interdependent.

    • Competitors’ actions and responses affect each other’s market position.

    • Marketplace success is determined both by individual strategies and their consequences.

5-3 Competitor Analysis

  • Competitor Analysis: The first step a firm takes to predict competitors’ actions and responses by studying:

    • Future objectives

    • Current strategies

    • Assumptions

    • Capabilities

  • Predicting Behavior: Understanding competitors allows for predictions regarding their competitive actions and responses, avoiding competitive blind spots.

Market Commonality

  • Definition: Concerns the number of markets in which a firm and a competitor jointly engage, and the significance of these markets to each.

  • Multipoint Competition's Effect: Competing in multiple markets generally reduces competition, though firms may still attack when the potential rewards are substantial.

Resource Similarity

  • Definition: The extent to which a firm’s tangible and intangible resources compare favorably to a competitor’s regarding type and amount.

  • Consequences of Similarity: Firms with similar resources generally have similar strengths and weaknesses, leading to similar strategic choices.

5-4 Drivers of Competitive Behavior

  • Drivers Defined: Market commonality and resource similarity influence the firm’s:

    • Awareness: Recognition of mutual interdependence. Highest when firms have similar resources in multiple markets.

    • Motivation: The incentive to take action; firms may lack motivation if the perceived impact on their market position is neutral.

    • Ability: The quality and amount of resources available for attacks and responses; limited resources hinder actions.

  • Resource Dissimilarity: Influences competitive actions; greater differences result in longer delays by disadvantaged firms in responding, though firms are generally compelled to act to avoid failure.

5-5 Actions That Drive Competitive Rivalry

  • Influencing Factors: In addition to commonality, similarity, and the core drivers, three more factors affecting competitive actions include:

    • First-mover benefits

    • Organizational size

    • Quality

First-Mover Benefits (1 of 5)

  • First Mover: A firm taking the initial competitive action to build or defend advantages or improve market position, emphasizing R&D to create valued innovations.

  • Significance: Critical in industries with rapid technology advancements and short product life cycles.

First-Mover Benefits (2 of 5)

  • Advantages Gained:

    • Earn above-average returns until competitors respond.

    • Gain customer loyalty and market share.

  • Characteristics of First Movers:

    • Aggressive and willing to innovate.

    • Open to taking calculated risks.

First-Mover Benefits (3 of 5)

  • Requirements: To be successful as a first mover, firms need:

    • Significant resources for R&D.
      -能力 for rapid and effective production and marketing of innovative products.

  • Organizational Slack: Resources exceeding minimum requirements enabling firms to be first movers.

First-Mover Benefits (4 of 5)

  • Second Mover Advantages: A second mover analyzes first mover’s actions, learning from consumers' reactions and initial mistakes, allowing for better, more efficient processes and technologies.

  • Timing: Successful second movers strike a balance in their reaction times.

First-Mover Benefits (5 of 5)

  • Late Mover Definition: A firm responding to competitive actions significantly after first and second movers.

  • Success Factors: Late movers typically achieve less success due to delays in understanding customer value.

Organizational Size

  • Impact of Size on Competitive Actions:

    • Small firms are quicker to launch competitive actions and rely on speed.

    • Large firms have more slack resources and can initiate a higher volume of actions.

Quality

  • Definition of Quality: Exists when products meet or exceed customer expectations.

  • Customer Perception: Quality is evaluated on multiple dimensions and a product must at least satisfy basic expectations to be bought or used.

5-6 Likelihood of Response

  • Response Factors: A firm is likely to respond when:

    • A competitor’s action enhances their competitive capabilities or market position.

    • The action threatens the firm’s core competencies or market position.

Likelihood of Response (2 of 2)

  • Evaluation Factors: In addition to commonality and resource similarity, firms consider:

    • Type of competitive action

    • Actor’s reputation

    • Market dependence

Type of Competitive Action

  • Response Frequency: There are typically more tactical responses than strategic ones due to the resource commitment required for strategic actions.

  • Response Timing: Quick responses are common for tactical actions while significant responses occur for strategic actions.

Actor’s Reputation

  • Reputation Defined: The perceived attribute ascribed to a firm based on past actions. Strong action by market leaders elicits responses, while firms with unpredictable reputations face lesser reactions.

Market Dependence

  • Definition of Market Dependence: Reflects the extent to which a firm’s revenues come from a particular market; higher dependence usually results in stronger responses to market threats.

5-7 Competitive Dynamics in Different Types of Markets

  • Competitive Dynamics: Refers to the overall actions and responses among all firms in a market, differing across market types: slow, fast, and standard-cycle.

  • Sustainability Factors: The speed and cost of imitation are critical for the sustainability of competitive advantages.

Slow-Cycle Markets (1 of 2)

  • Characteristics: In slow-cycle markets, competitors cannot easily imitate advantages, allowing for prolonged advantages and less risk in major actions.

  • Action Orientation: Actions are focused on protecting and extending the advantage gained through proprietary capabilities.

Slow-Cycle Markets (2 of 2)

  • Far-Reaching Impacts: A firm can extend the lifecycle of its advantage until competitors begin their counteractions.

Fast-Cycle Markets (1 of 2)

  • Characteristics: Here, competition is fierce due to quick and inexpensive imitation of capabilities; rapid change increases pressure on managers.

  • Knowledge Acquisition: Reverse engineering is often employed to quickly assimilate competitive knowledge.

Fast-Cycle Markets (2 of 2)

  • Technology Characteristics: The focus is on continuous and rapid development of temporary competitive advantages through quick strategic responses.

Standard-Cycle Markets (1 of 2)

  • Nature of Imitation: Imitation occurs at moderate costs, making competitive advantages partially sustainable if capabilities can be continuously upgraded.

  • Importance of Innovation: Both incremental and radical innovations are vital for achieving competitiveness.

Standard-Cycle Markets (2 of 2)

  • Battle for Market Share: Intense competition driven by volume and scale economies, with firms striving for brand loyalty and improved operations in the face of large mass markets.