How do I chat to Facebook support?

To chat with Facebook support, the process primarily applies to businesses using Facebook’s advertising tools or Meta’s business services. If you're a regular user, Facebook does not typically offer direct live chat support. However, if you are a business user with an active ad account or using Facebook's business tools, you can access live chat support through the Facebook Business Help Center.

Here’s how you can access chat support:

1. Go to the Facebook Business Help Center: If you’re managing a business account or running ads, visit the official Facebook Business Help Center. You’ll need to be logged into your business account to proceed.

2. Choose Your Issue: Once on the Help Center page, select the issue you’re encountering, such as problems with ads, account management, or billing. Facebook will guide you through various articles that may help resolve your issue.

3. Click “Contact Support”: If the automated resources don't resolve your issue, look for the "Contact Support" button, which will allow you to initiate a live chat session. If live chat is available, you’ll be connected to a Facebook representative who can assist you.

4. Use Ads Manager: If you use Facebook Ads Manager, you can access chat support directly within the platform. Navigate to the help section in Ads Manager and look for options to contact Facebook support.

5. Meta Business Suite: For business users using Meta’s management tools, chat support is also available through Meta Business Suite or the Facebook Ads Manager app, where you can find the option to contact support.