GM

MGTS1301: Introduction to Management - Seminar 1 Notes

Introduction

Welcome to MGTS1301: Introduction to Management.

Acknowledgement of Country

The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands.
We pay our respects to their Ancestors and descendants with cultural and spiritual connections to Country.
We recognise their valuable contributions to Australian and global society.
The Brisbane River pattern is from A Guidance Through Time by Casey Coolwell and Kyra Mancktelow.

Indigenous Business Hub

The Indigenous Business Hub is a collaboration between UQ academics and industry.
It strengthens the positive impact of Indigenous businesses in Australia.

Course Information

Topics Covered Today

  • Teaching Team
  • Learning Objectives
  • Learning Resources and Activities
  • Course Communication
  • Assessment
  • Course Tools
  • What is Management? (Definitions and examples, Kahoot)

Teaching Team

Seminars

  • Dr. Gemma Irving - Course Coordinator
  • Dr. Jemaine Tsoi - Teaching Associate & Facilitator
  • Dr. Tyler Riordan - Facilitator

Tutorials

  • Corene
  • Danielle
  • Kamran
  • Kohinur Yao Zhong
  • Paul
  • Aunty Roma
  • Kyla Stuart
  • Michael
  • Rhianna
  • Daniel
  • Claire
  • Tahrima

Learning Objectives

  1. Explain fundamental concepts, models, and approaches that represent the theory of management.
  2. Apply theory and research evidence of management to practical situations.
  3. Evaluate the effectiveness of managerial decisions in the context of an organisation's ethical and social responsibilities.
  4. Employ interpersonal and communication skills when working in teams.

Course Philosophy

What can our students do that AI can’t?

  • Rational decision-making:
    • Bringing disparate ideas to imagine new solutions to key challenges, contextualising with discipline knowledge.
  • Cultural context:
    • Aware of local context, community needs, and interpretations.
  • Ethical leadership:
    • Strategically develop our community's collective future.
  • Collaboration:
    • Work to contribute to multi-disciplinary teams.

Adapted from Kris Ryan (UQ Deputy Vice Chancellor, Academic) 2024.
UQ Graduate Attributes: https://itali.uq.edu.au/teaching-guidance/curriculum-design-and-review/graduate-attributes

Learning Resources and Activities

  • Online module
  • Seminar
  • Individual preparation
  • Tutorial discussion

Semester Overview

For students enrolled in Monday, Tuesday, Wednesday, and Thursday tutorials:

Week 1

  • Online Module/Seminar: What is management?
  • Tutorial: No tutorials

Week 2

  • Online Module/Seminar: Managing across time and cultures
  • Tutorial: What is management?

Week 3

  • Online Module/Seminar: Ethics
  • Tutorial: Grotesque Quest, Team formation in tutorials

Week 4

  • Online Module/Seminar: Assignment Guidance
  • Tutorial: Ethics

Week 5

  • Online Module/Seminar: Planning and Controlling
  • Tutorial: Assignment Guidance

Week 6

  • Online Module/Seminar: Leading
  • Tutorial: ASSESSMENT: Planning and Controlling

Week 7

  • Online Module/Seminar: External and Internal
  • Tutorial: Leading

Week 8

  • Online Module/Seminar: Strategic Management
  • Tutorial: ASSESSMENT: External and Internal (Monday to Thursday).
  • Other: Assignment Due: 14 April, Mid-semester break

Week 9

  • Online Module/Seminar: Organising
  • Tutorial: ASSESSMENT: Strategic Management (Monday to Thursday).

Week 10

  • Online Module/Seminar: Sustainability
  • Tutorial: No tutorial on Monday to Thursday

Week 11

  • Online Module/Seminar: Innovation and Entrepreneurship
  • Tutorial: ASSESSMENT: Organising

Week 12

  • Online Module/Seminar: Managing Change
  • Tutorial: ASSESSMENT: Sustainability

For students enrolled in Friday tutorials:

Week 1

  • Online Module/Seminar: What is management?
  • Tutorial: No tutorials

Week 2

  • Online Module/Seminar: Managing across time and cultures
  • Tutorial: What is management?

Week 3

  • Online Module/Seminar: Ethics
  • Tutorial: Grotesque Quest, Team formation in tutorials

Week 4

  • Online Module/Seminar: Assignment Guidance
  • Tutorial: Ethics

Week 5

  • Online Module/Seminar: Planning and Controlling
  • Tutorial: Assignment Guidance

Week 6

  • Online Module/Seminar: Leading
  • Tutorial: ASSESSMENT: Planning and Controlling

Week 7

  • Online Module/Seminar: External and Internal
  • Tutorial: Leading

Week 8

  • Online Module/Seminar: Strategic Management
  • Tutorial: No tutorial on Friday.
  • Other: Assignment Due: 14 April, Mid-semester break

Week 9

  • Online Module/Seminar: Organising
  • Tutorial: ASSESSMENT: External and Internal (Friday)

Week 10

  • Online Module/Seminar: Sustainability
  • Tutorial: ASSESSMENT: Strategic Management (Friday)

Week 11

  • Online Module/Seminar: Innovation and Entrepreneurship
  • Tutorial: ASSESSMENT: Organising

Week 12

  • Online Module/Seminar: Managing Change
  • Tutorial: ASSESSMENT: Sustainability

Course Communication

  • Check your student email regularly.
  • We only reply to student email addresses: mgts1301@business.uq.edu.au
  • Be professional in emails.
  • Include your name & student number.
  • Check the Course Discussion Board before emailing.
  • Attend a consultation (Blackboard/Course Staff) or come to seminars.

Student Access Plans (SAP) and Exam Adjustments (EA)

Who?

Students who:

  • have a disability
  • are neurodivergent (i.e. ADHD/Autism)
  • have a mental health condition
  • have a medical condition
  • have an illness or injury
  • have caring responsibilities
  • are pregnant
  • are experiencing exceptional circumstances
  • are an elite athlete
  • have commitments to religious observance
  • are engaged in defence service

What?

Student Access Plans:

  • extension to assignments
  • occasional absences
  • alternative assessment formats
  • placements, practicals, and lab adjustments
  • accessible formatting
  • assistive technology
    Exam Adjustments:
  • additional examination working time
  • rest breaks
  • use of a computer or a writer
  • ergonomic furniture
  • food, drink, or medication
  • a separate room
  • Other adjustments based on your needs

How?

  • Meet with a Student Adviser:
    • visit Student Central (Building 42 St Lucia)
    • Google: UQ Student Adviser
  • Contact Student Services:
    • student.services@uq.edu.au
    • (07) 3365 1704
  • Get in touch as soon as possible if you need support for your study. Support can be provided throughout the semester. It is important to arrange your SAP or EA as soon as possible, aiming for the first four weeks of the semester.

Mandatory Respect at UQ Module

  • Commencing students enrolled at UQ in Semester 1 2025 must complete the module by 5pm on Sunday 16 March 2025.
  • Students who do not complete the module by the deadline will have their access to Blackboard removed.
  • Support and adjustments to the module are available. You can find a link to the module, along with information about what's included in the module and support available at respect.uq.edu.au/respect-at-uq.

Student ID Card

  • You will need to bring your ID card to assessable tutorials.
  • You will not be permitted to sit the exam without an ID Card.
  • You can find out how to get an ID card here: https://my.uq.edu.au/starting-at-uq/prepare-for-semester/student-id-cards.
  • Please get your Student ID Card.

Global Experiences

Semester-based Exchange

  • Study at 130+ host universities overseas
  • Global (in-person)
  • Semester 1, Semester 2, or full year
  • 6 – 12 months during UQ semesters
  • For credit towards your UQ program

Internships

  • Gain professional experience
  • Domestic, Global (virtual) and (in-person)
  • Summer or Winter breaks
  • 2 – 10 weeks
  • For credit or just for experience

Short-term Experiences

  • Study with leading universities overseas
  • Global (virtual) and (in-person)
  • Summer or Winter breaks
  • 2 – 8 weeks
  • For credit or just for experience
    *Tuition paid to UQ. Funding opportunities available.
    employability.uq.edu.au/global-experiences
    employability@uq.edu.au (internships)
    iget@uq.edu.au (short-term and exchange)

Assessment

  • Exam:
    • Centrally-Run in Exam Week
    • 50%
    • Exam timetable released 5 May (ish): http://bit.ly/417NRgh
  • Team-based Tutorial Assessment:
    • In-class
    • 20%
  • Ethical Management Problem Assignment:
    • 14 April @ 13:00
    • 30%

Extensions

  • Exam:
    • Apply for an alternative exam: http://bit.ly/3Z50g2Q
  • Team-based Tutorial Assessment:
    • No extensions
    • Best 3 out of 5
  • Management Issue Assignment:
    • Apply for an extension: http://bit.ly/3SeypLp
    • If you foresee any issues, please contact mgts1301@business.uq.edu.au before the due date.
    • Once marks are finalised there is not much I can do!

Team-based Learning

  1. Teams are properly formed, managed, and permanent
  2. Students are made accountable for individual and teamwork
  3. Team tasks promote both learning and team development by not requiring complex outputs which groups can divide up and complete as individuals outside of class
  4. Students receive frequent and timely feedback

These principles are best achieved when individuals and teams work on the same task, when individuals and teams are required to make a specific choice; and when teams report choices simultaneously.
Reference: Michaelsen, L. K., Knight, A., & Fink, L. D. 2004. Team-Based Learning: A Transformative Use of Small Groups. Sterling, VA: Stylus Publishing

Team-based Tutorial Assessment

  • You will work in a team of four to discuss and analyse cases of real-world management problems.
  • You will be required to apply course theory (in the form of four statements) to examples from a case.
  • Refer to the Learning Pathway to find out what is happening each week in tutorials.
    Before next week’s tutorial:
  • Read the Team-Based Tutorial Instructions and Rubric (find this under Assessment/ Team-Based Tutorial Assessment on Blackboard).
  • Look at the example worksheet that shows an example of individual preparation and a team answer.
  • Detailed assessment information will be provided in your first tutorial.
  1. Press Pause: If you start to feel riled up, take a breath and identify your goal.
  2. Ask questions for understanding: Rather than telling the person they are wrong, ask questions so understand their point of view and to let them feel heard.
  3. Speak with Humility: Use words like “I think”, “My impression is” or “From my point of view”.

Course Tools

  • Blackboard:
    • Login with your student username and password: https://learn.uq.edu.au/
  • Padlet:
    • Download on the App store or Google play: http://bit.ly/3YB2ua2
  • UQ Maps:
    • Access or download here: https://my.uq.edu.au/mobile-apps

What is Management?

Management is the art of attaining organisational goals in an effective and efficient manner through planning, leading, organising, and controlling organisational resources.

Examples of Management

  • Leading: Whitney Wolfe Herd (Bumble)
  • Planning and Controlling: Simon Griffiths, Danny Alexander, and Jehan (Who Gives a Crap)
  • Organising: Colin Saltmere, Myuma Group

Effectiveness vs Efficiency

  • Effectiveness: The extent to which an organisation achieves its stated goals
  • Efficiency: Accomplishing these goals as quickly and cheaply as possible, minimising the use of resources such as raw materials, money, and personnel to generate the desired output.

Managerial Skills

  • Technical skills - the ability to apply expertise and perform a special task with proficiency
  • Human skills - the ability to work well in cooperation with other people
  • Conceptual skills - the ability to think analytically and achieve integrative problem solving

These skills are needed by managers at different levels. Lower-level managers need more technical skills, middle-level managers need more human skills, and top-level managers need more conceptual skills.

McDonald’s Case

A. McDonald’s long-term success is primarily due to the early technical and conceptual skills of the McDonald Brothers.
B. McDonald’s long-term success is primarily due to Ray Kroc’s early effective management of franchisees.
C. McDonald’s long-term success is primarily due to the ongoing management functions of planning and controlling.
D. McDonald’s long-term success is mainly due to the ongoing management functions of leading and organising.

Active Recall

Low-stakes testing is good.
Rereading is not.
Spaced out learning beats learning at once.
Learning styles are a myth.
No one is good at multitasking, and multitasking hurts learning.

Kahoot!

Use your smartphone to navigate to: https://kahoot.it/

Next Week

  • Online Module: Accessed through Blackboard/ Learning Resources
    • Managing across time and cultures
  • Seminar:
    • Managing across time and cultures
  • Tutorial:
    • Read the McDonald’s Case (accessed through Blackboard/ Learning Resources)
    • Attend your first tutorial
    • Please go to your correct tutorial