Chapter 5: Networks, Groups, and Organizations

  • network - direct and indirect connections that link individual/group with others

    • can gain opportunities through weak links in network

    • opportunities from network affected by socioeconomic status

  • social group - collection of people who regularly interact on basis of shared expectations concerning behavior and share common identity

    • identify with each other

    • expect conform to certain ways of thinking and acting

    • recognize boundaries

    • ex. frats, sports teams, musical groups, book clubs

  • social aggregate - collection of people who happen to be together in particular place

    • conscious of each other but not significantly interact or identify with each other

    • ex. waiting together at bus stop

  • social category - people share common characteristic without interacting or identify with each other

    • ex. gender, occupation, religion, ethnicity

  • in-group - groups feel loyalty and respect we belong to

    • strengthened by group hate for out-group

    • bolster group strength

    • group mentality leads to “us vs them” scenario

      • ex. sports, politics, social movements, racist groups

  • out-group - groups feel antagonism and contempt

    • highlight their weaknesses

  • primary group - small groups characterized by intense emotional ties, face-to-face interaction, intimacy, commitment

    • experience unity

    • exert long-lasting influence on development of social selves

    • ex. family, peers, friends

  • secondary group - large, impersonal, fleeting relationships

    • playing role

    • can become primary group for some members if get closer

    • ex. business, organizations, schools, work groups

  • reference group - group provides standard for judging own attitudes or behaviors

    • don’t have to belong to group

    • ex. family, peers, classmates, coworkers

    • (Robert K. Merton)

  • dyad - two people

    • need full attention and cooperation of both parties

    • if one person withdraws, dyad vanishes

  • triad - three-person group

    • more stable

    • third person relieves pressure on other two to always get along

    • one person can withdraw without threatening it

    • if two have conflict, third acts as mediator

    • alliances may form between two members, destabling group

  • large group - as size of group increases, intensity decreases, stability and exclusivity increase

    • less interactions

    • larger number of smaller-group relationships exist as outlet

    • withdrawl of members doesn’t threaten group survival

  • leader - person able to influence behavior of other members

    • ability to influence based on power

  • power - capacity to get what you want

    • even against will of others

    • linked with conflict

      • people competing for same things or agree to cooperate while contesting terms of cooperation

    • capacity to limit others agency

  • legitimate domination - commands and authority seen as valid

    • legal-rational authority - authority lies with office, not individual

      • found in modern societies

      • legal enacted rules for interested of the people

      • right to issue commands

      • ex. Judicial court

    • traditional authority - authority comes from line of heredity, rites of passage, tradition

      • found in traditional societies

      • ex. Kings

    • charismatic authority - authority through personality

      • no real limits on power

      • force for social change

      • heroism, extraordinary feats, prophecies

      • ordinary people

      • routinization of charisma turns into other type of authority

        • ex. cult leaders

      • ex. MLK, Nelson Mandela

  • transformational leaders - instill sense of mission or higher purpose, change nature of group

    • ex. Nelson Mandela

  • transactional leaders - leaders who get job done

    • accomplish group tasks, getting members do jobs, ensure group achieves goals

  • groupthink - members of group ignore ideas, suggestions, plans that go against group consensus

    • reach quick consensus, may be ill chosen

    • ex. Bay of Pigs

  • organization - group with identifiable membership, collective action to achieve common purpose

  • formal organization - designed to achieve objectives

    • explicit rules, regulations, procedures

    • ex. accredited universities

  • bureaucracy - physical manifestation of rationalization, form of social organization

    • ensures task fulfillment for large numbers of people

    • use of legal authority to stabilize power structures and institutions

    • defines rules, monitors/enforce compliance

      • lead to loss of freedom

    • hierarchy

      • clear chain of command, specialized division of labor

        • people can be replaced, tasks transferred

      • creates new group of elites

    • reduced incompetency

      • roles chosen on merit rather than nepotism/tradition

    • democratic applications

      • however creates unofficial oligarchy

    • ex. gov officials and large organizations

    • (Weber)

  • ideal type - abstract description constructed by accentuating certain features of real cases to pinpoint most essential characteristics

  • formal relations - relations between people stated in rules of organization

  • informal relations - relations in groups/orgs developed on basis of personal connections

    • ways of doing things depart from formally recognized modes of procedure

    • develop at all levels of organizations

  • iron law of oligarchy - large orgs tend toward centralization of power

    • make democracy difficult

    • (Robert Michels)

  • oligarchy - rule by few

  • human resource management - management that regards company’s workforce vital to economic competitiveness

    • works need to feel have investment in workplace

  • corporate culture -management works with employees to build organizational culture

    • rituals, events, traditions unique to company

    • strengthen group solidarity

    • promote loyalty to company and pride in work

  • information technology - computers and electronic communication media

    • impacted organizational structures because no need for physical proximity

  • social capital - social knowledge and connections that enable people to accomplish goals and extend influence

    • contacts to get jobs, internships, romantic connections

    • increased with internet connections

      • free of emotional/physical constraints of face-to-face interactions

      • can align by interest rather than social cues

      • access still differentiated by region

  • cultural capital - knowledge, behaviors, skills can demonstrate cultural competence and social status

    • ex. behavior in interviews that give them advantage

  • economic capital - money, property, assets individual has access to

robot