BOH4M1 Final Exam Review Topics - Attachment_ PDF_ BOH4M1 Final Exam Review Topics (2)

Page 1: Final Exam Review Topics

General Information

• Exam Date: January 24, 2025

• Length of Test: 2 hours

• Materials Allowed: Chromebook

• Arrive on Time

Unit 1 Topics

• Personality Types

  • Introvert, Extrovert, Ambivert

  • Personality Myths

  • The Big Five Personality Traits

• Motivation

  • Definition of Motivation

  • Intellectual Capital

  • Benefits of Workplace Diversity

  • Glass Ceiling

  • Globalization

  • Portfolio Workers

• Management Fundamentals

  • Levels of Management

  • Functions of Management: Organizing, Controlling, Leading, Planning

  • Skills: Technical, Conceptual, Human Relation

• Management Theories

  • Three Classical Management Theories

  • Three Behavioral Management Theories

  • Three Main Leadership Styles

Unit 2 Topics

• Planning Basics

  • Five Steps in the Planning Process

  • Benefits of Planning

  • Complacency Trap

  • Calendar Bound

  • Benefits of Time Management

• Forecasting and Planning

  • Types of Forecasting

  • Contingency Planning

  • Scenario Planning

  • Benchmarking

  • Long-range vs. Short/Intermediate-range Planning

• Organizational Strategy

  • Time Horizons

  • Missions, Values, and Objectives

  • Stakeholders

  • Organizational Culture

  • Strategic Plans, Tactical Plans, Functional Plans

  • Operational Plans: Standing vs. Single-use

  • Policy vs. Procedure

  • Budgets: Zero-based Budgets

  • SWOT Analysis

  • PEST Analysis

• Market Structures

  • Monopoly vs. Oligopoly

  • Hyper Competition

  • Michael Porter’s Five Forces Model

  • Corporate-Level Strategy Formulation

  • Roles of Change Leader and Status Quo Manager

  • Leading Transformational Change

  • External vs. Internal Forces for Change

Unit 3 Topics

• Organizational Structures

  • Traditional Organization Structure

  • Formal vs. Informal Structure

  • Advantages and Disadvantages of Informal Structure

  • Functional Structure

  • Divisional Structure (4 Types)

  • Matrix Structure

  • Horizontal Organization Structure

  • Team Structure

Page 2: Final Exam Review Topics

Advanced Organizational Structures

• Additional Structures

  • Cross-functional Structure

  • Project Team Structure

  • Network Structure

  • Boundaryless Structure and its Key Requirements

  • Virtual Organization

Employee Management

• Workplace Practices

  • Employee Empowerment

  • Decentralization vs. Centralization

  • Job Design (Key Terms)

  • Job Enrichment/Satisfaction

  • 5 Core Job Characteristics

  • Alternative Work Schedules

• Human Resource Management

  • HRM Responsibilities

  • Challenges to Global HRM

  • Grounds for Employment Discrimination

  • Legal Issues in HRM

  • Steps in HR Planning Process

  • Recruitment Techniques

  • Selection Steps

Leadership Concepts

• Defining Leadership

  • Leadership Definition

  • Position Power vs. Personal Power

  • Vision Leadership vs. Servant Leadership

  • Empowerment and the Concept of Superleaders

• Leadership Styles

  • Different Leadership Styles and Types of Managers

  • Transactional Leadership vs. Transformational Leadership

  • Emotional Intelligence

  • Moral Leadership

  • Drucker’s Old Fashion Leadership

  • Relationship between Emotions, Mood, and Stress

Stress and Motivation

• Understanding Stress

  • Stressors

  • Constructive vs. Destructive Stress

• Theories of Motivation

  • Extrinsic Reward Theory

  • Intrinsic Reward Theory

  • Pros and Cons of Teamwork

  • Seven Deadly Sins in Meetings