Cultural Display Rules: Norms learned early in life to manage our emotional expression according to situations
Interpersonal: Relationship between two or more individuals
Intrapersonal: What occurs within an individual
Social and Cultural: Effect that emotions have on functioning/maintenance of societies and cultures
Social Referencing: Process of individuals looking for informations from others then using that to shape their behavior
Affect: Feelings that can be described in terms of arousal and valence
Actual Affect: State people actually feel
Ideal Affect: State people want to fee
Independent Self: Self is distinct and must be expressed to influence others
Interdependent Self: Self is connected to others and must suppress self to adjust to others
Social Constructivism: Knowledge is first created and learned within a society then adopted by individuals
Universalism: There are certain standards in basic domains that all humans experience
Central Route: Direct, relevant, logical messages
Fixed Action Patterns: Behavior sequences that occur in the same way and order always
Foot in the Door: Small, initial commitment to bigger commitment
Heuristics: Mental shortcuts allowing people to make decisions quickly
Peripheral Route: Superficial cues with little logic
Psychological Reactance: Reaction to things perceived to limit freedoms
Social Proof: If everyone is doing it, it must be right
Reciprocity: Pressure to repay what another person has given us
Scarcity: Things are more attractive when availability is limited
Triad of Trust: Vulnerability to persuasion is highest when source is perceived as an authority, as honest, and likable
Trigger Features: Specific, aspects of a situation that activate fixed action patterns
Conformity: Changing behavior to match a social norm
Descriptive Norm: Perception of what others do in a situation
Informational Influence: Conformity resulting from concern to act in a normal manner determined by others actions
Normative Influence: Conformity resulting from concert of what others think of us
Obedience: Responding to an order from an authority figure
Collective Self-Esteem: Feelings of self-worth based on relationships with others / social groups
Common Knowledge Effect: Tendency for groups to spend more time discussing shared information and less time on unshared information
Downward Social Comparison: Comparing self to less fortunate
Group Cohesion: Solidarity or unity of a group resulting from strong interpersonal bonds among members
Group Polarization: Tendency for members of a deliberating group to move to a more extreme position, with direction determined by majority
Groupthink: Negative group-level processes, like pressures to conform or self-censorship, when highly cohesive groups seek a middle ground
Ostracism: Excluding one or more people from a group by reducing contact
Shared Mental Model: Knowledge, expectations, and other representations that members of a group have in common
Social Comparison: Contrasting one’s personal qualities with others
Social Facilitation: Improvement in performance when in presence of others
Social Identity Theory: Theoretical analysis of group processes and intergroup relations that assumes groups influence members self-concepts
Social Loafing: Reduction of individual effort when they work in groups
Sociometer Model: Conceptual analysis of self-evaluation processes that theorizes self-esteem is a monitor of inclusion/exclusion in groups
Teamwork: Members of a team combine their knowledge to produce an outcome