Daily #13

Concurrent Engineering-

A design approach in which all relevant functions cooperate jointly in a maximum effort aimed at producing high-quality products that meet customer's needs 

Continuous Process

A process that is highly automated and has a continuous production flow

Customer Service Management

A multifaceted process focusing on creating two-way exchanges with customers to foster intimate knowledge of their needs wants, and buying patterns 

Downsizing 

The planned elimination of positions or jobs 

IOS 9001

A series of quality standards developed by the international organization for standardization to improve total quality in all businesses for the benefit of procedures and consumers 

Just-in-time (JIT) 

Manufactures in very small lots and delivers to the next stage of the production process just as they are needed 

Large Batch 

Technologies that produce goods and services in high volume 

Lean Manufacturing 

Operations that eliminate unnecessary steps in the production process and continually strive for improvement 

Logistics 

The movement of resources into the organization (inbound) and products from the organization (outbound) 

Six Sigma Quality

Systemically analyzing work processes to identify and eliminate virtually all causes of defects 

Small Batch

Technologies that produce goods and services in low-volume 

Total Quality Management (TQM)

An integrative approach to management that supports the attainment of customer satisfaction through a wide variety of tools and techniques that result in high-quality goods and services 

Value Chain 

The sequence of activities that flow from raw materials to the delivery of a good or serve with additional value created at each step