Communicating At Work: Chapter 1

asynchronous communication

channel

communication networks

decoding

downward communication

encoding

feedback

formal communication networks

gatekeeper

horizontal (lateral) communication

identity management

informal communication networks

instrumental communication

message

networking

noise

organizational charts

receiver

relational communication

sender

synchronous communication

upward communication

voice of employee (VoE)

asynchronous communication

channel

communication networks

decoding

downward communication

encoding

feedback

formal communication networks

gatekeeper

horizontal (lateral) communication

identity management

informal communication networks

instrumental communication

message

networking

noise

organizational charts

receiver

relational communication

sender

synchronous communication

upward communication

voice of employee (VoE)