Question: Never fill the glasses more than ____ full. Answer: 3/4

Question: Upon arrival, welcome the guest and offer ____ assistance. Answer: Chair

Question: Check if all guests have the correct for their meal and change where necessary. Answer: Cutlery

Question: Serve to the ____ side at all times. Answer: Left

Question: Fill the glasses of the customers _____ every course. Answer: Before

Question: As soon as you are seated, unfold your napkin and place it on your Answer: Lap

Question: Good service is quiet and the staff should make an effort to avoid ______ that point disrupt conversation. Answer: Noises

Question: The server's fingers should not touch that ______ hold food. Answer: Plates

Question: Food service proceeds counter-clockwise to the right and starts with the guest of honor. Answer: Right

Question: The traffic level in the dining room must be kept at a _____ Answer: Minimum

Question: To enable the guest to serve him/herself comfortably, avoid spills and make access to the _____ easier. Answer: Platter

Question: A separate ____ is provided for each food on the platter. Answer: Utensil

Question: Formal dining includes multiple courses and _____ helpings are not offered. Answer: Second

Question: Plates are served and ____ one at a time. Answer: Cleared

Question: Beverages are served from the right side although the goblet and wine glasses _____ on the table throughout the entire meal. Answer: Remain