Global Management
Overview;
Few items today are manufactured and sold in only one country.
Many products are made from parts originating in many countries and sold worldwide.
We live in a global and interconnected environment.
Globalization; The process of developing influence or operations in other countries.
Nationalism; Patriotic ideals and policies that glorify a country’s values.
Parochialism; Viewing the world solely through your own perspective, leading to failure to recognize differences between people.
Three Possible Global Attitudes;
Ethnocentric: Belief that the home country has the best work practices.
Polycentric: Belief that managers in the host country know the best approaches.
Geocentric: World-oriented view that seeks to use the best practices globally.
Globalization Highlights;
After WWI nations became more protectionist.
After WWII the trend toward globalization started.
Numerous agreements, institutions, and events pushed globalization.
Global Trade Mechanisms;
World Trade Organization (WTO)
International Monetary Fund (IMF)
World Bank Group
General Agreement on Tariffs and Trade (GATT)
Organization for Economic Cooperation and Development (OECD)
World Trade Organization (WTO); Global organization of 161 countries that deals with the rules of trade among nations. It replaced GATT.
International Monetary Fund (IMF); Organization of 188 countries that promotes monetary cooperation, provides advice, loans, and technical assistance.
World Bank Group; Closely associated institutions that provide financial and technical assistance to developing countries.
GATT; A 1948 agreement between countries to reduce or eliminate trade barriers.
OECD; International economic organization that helps its 34 member countries achieve sustainable growth and employment.
ASEAN; Trading alliance of 10 Southeast Asian nations.
Other Globalization Milestones;
World Economic Forum (1974) – annual global discussions.
Margaret Thatcher elected UK PM (1979) – pro free trade.
Ronald Reagan elected US President (1980) – pro free trade.
Fall of the Soviet Union (1991) – created 9 member states.
Regional Trading Alliances;
European Union (EU): Union of 28 democratic European nations, single currency = euro.
NAFTA: Trade agreement between Mexico, Canada, and the US (replaced by USMCA in 2020).
Other Major Events Shaping Globalization;
Shanghai Cooperation Organization (2003) – promotes free trade.
“We Are the 99%” Movement (2011) – protested inequality in the US.
Made in China 2025 (2015) – China’s push to dominate high-tech manufacturing.
Brexit (2016) – UK vote to exit EU.
Donald Trump elected US President (2016) – “America First” policies.
Trans-Pacific Partnership collapsed (2016).
USMCA signed (2018).
Case for Globalization;
“Win-Win Argument” based on comparative advantage.
Rising tide floats all boats – all trading partners benefit.
Case Against Globalization;
Jobs left developed nations for cheap labor countries.
Cheap goods created wage stagnation.
Globalization + capitalism increased inequality.
Some groups are harmed by globalization.
Globalization Today and Managerial Implications;
Globalization will continue due to existing infrastructure.
Technology, not globalization, is the main cause of unemployment.
Managers must develop global management skills.
Types of International Organizations;
Multinational corporation (MNC).
Multidomestic corporation.
Global company.
Transnational/borderless organization.
How Organizations Go International;
Global sourcing: Buying materials/labor wherever cheapest.
Exporting: Producing domestically, selling abroad.
Importing: Buying abroad, selling domestically.
Licensing: Allowing another org. to make/sell using technology.
Franchising: Allowing another org. to use name and operating methods.
Strategic Alliance: Partnership with resource/knowledge sharing (e.g., Uber + Spotify).
Joint Venture: Strategic alliance forming a new independent org.
Foreign Subsidiary: Direct investment by setting up production abroad.
Political/Legal Environment;
US managers are used to stability.
Managers must know laws in each country.
Some nations have risky climates.
Economic Environment;
Free Market Economy: Resources owned by private sector (e.g., USA).
Planned Economy: Decisions made by central government (e.g., North Korea).
Cultural Environment;
National culture = shared values/attitudes shaping behavior and beliefs.
Hofstede’s Five Dimensions of National Culture;
Individualism vs. Collectivism
Power Distance
Uncertainty Avoidance
Masculinity vs. Femininity
Long-term vs. Short-term Orientation
GLOBE Program;
Extended Hofstede’s work using data from 18,000 managers in 62 countries.
Identified 9 cultural dimensions: performance orientation, assertiveness, future orientation, humane orientation, institutional collectivism, in-group collectivism, gender egalitarianism, power distance, uncertainty avoidance.
Applying Cultural Guidelines;
“When in Rome, do as the Romans do.”
Hofstede and GLOBE highlight potential cultural conflicts.
Global Management Challenges;
Openness brings risks: terrorism, economic interdependence, cultural differences.
Global Leadership Skills;
Cultural Intelligence: Awareness and sensitivity to cultures.
Global Mindset: Effectiveness in cross-cultural environments.
Global Mindset Components;
Intellectual capital: Knowledge of global business.
Psychological capital: Openness to ideas and experiences.
Social capital: Ability to form trust and relationships across cultures.