Common Questions to Ask
Common Questions to Ask During the Consultation
Include the following:
• What is the reason for your visit? (What brought the client in? Is it for a treatment or just relaxation?)
• What are your skin concerns? (What are they bothered about?)
• What are your skin care goals? Are you preparing for a special event? When is it?
• What is your home skin care routine? (How many products does the client use at home? What are the ingredients and how often are they used?)
• Have you had treatments before? (Is this the client’s first treatment of this type?)
• Do you have any allergies to products or scents?
• Is this a normal state for your skin? (Is it normally cleaner? Is it usually less irritated?)
• How does your skin feel during different times of the day? (What is the degree of oiliness or dryness?)
• Do you wear sunscreen? What is the SPF value
• Tell me about your diet? Do you eat a healthy diet? How much processed foods do you eat? How often do you eat out?
• How much water do you drink?
• What is your activity level? Are you often outdoors?
• Do you smoke?
• Any other allergies
• How stressful is your lifestyle? Are you under a lot of stress right now?
• Have you had an esthetic procedures prior? How long ago? Are you happy with the results?