Medication Therapy Management
Introduction
Medication therapy management (MTM)
A patient-focused, multistep process in which a pharmacist meets with a patient and/or consults their primary healthcare provider to offer recommendations concerning the patient’s medication therapy for better results
Also called medication management services
Potential types of recommendations
Using less expensive medications
Identifying potential medication interactions or adverse reactions
Counseling on the best use of medications and durable medical equipment
Counseling on complying with the medication regimen
Providing information regarding disease-state management
Recognition of MTM
Pharmacy benefit managers
Insurance companies
Federal law
Professional organizations
Goals of MTM identified by the Medicare Modernization Act
To provide patient education and increase patients’ understanding of their medications
To improve medication compliance and adherence
To detect adverse reactions and the misuse of medications
Requirements of MTM
Professional judgment
Special knowledge
Pharmacist’s education, training and licensure
Significant communication and documentation
Roles of the entry-level pharmacy technician
Scheduling
Coordinating patients
Roles of the experienced pharmacy technician
Scheduling
Coordinating patients
Collecting data
Conducting research
Constructing charts
Identifying health histories
Recording documentation
Managing billing
Common data points used in MTM
Patient name
Medical history
Patient address
Current medication regimen
Date of birth
Adherence information
Gender
Additional patient information
Medical ID/Record Number
Primary care provider
Height
Lab tests and values
Weight
Follow-up information
Telephone contact
Summary
MTM is a process during which a pharmacist meets with a patient and/or consults their primary healthcare provider to offer recommendations concerning the patient’s medication therapy for better results
Depending on experience, roles of the pharmacy technicians include scheduling, coordinating patients, collecting data, conducting research, constructing charts, identifying health histories, recording documentation, and managing billing
Various data points are collected during interviews to help the pharmacist in making appropriate recommendations