Door Pitch Practice Notes

Initial Door Pitch Practice

Example Intro/Qualifying Question

  • Introduction by Matt with Vivint
  • Initial question to homeowner: "Hi, it’s Matt with Vivint. I’m supposed to speak with the homeowner, that’s you, right?"

Lowering Guard and Raising Interest

  • Purpose of the meeting clarified: "It’s regarding the work going on…"

Who is Vivint?

  • Description of Vivint's products:
    • Vivint specializes in alarm systems and cameras for residential properties.
    • Highlight: Used by some neighbors, showcasing community trust.

Problem with Neighbors' Home/Alarm Systems

  • Potential issues in the neighborhood:
    • Many neighbors have older alarm equipment, specifically older keypads.
    • Increased adoption of Wi-Fi cameras such as Ring and Arlo.
    • Issue: When Wi-Fi goes down or slows down, alarm systems cannot call for help, and cameras go offline.

Why You Are Specifically at Their House

  • Explanation of the program:
    • Running a special program where certain homes are selected.
    • Offering to cover the upfront cost for:
    • Basic alarm system
    • Doorbell camera
    • Outdoor cameras
    • Any additional smart home equipment the homeowner might want.

What We Would Want in Return

  • Three key requests from the homeowner:
    1. Yard Sign: A small orange yard sign to be placed in a visible area of the yard for neighborhood visibility.
    2. Reference Permission: Permission to use the homeowner as a reference for potential customers in the area.
    3. Neighborhood Engagement: Leave a brochure for the homeowner to show to interested neighbors; request a post on neighborhood Facebook groups if applicable.

How to See If the Home Can Be Picked

Compatibility Check

  • Importance of home compatibility with Vivint systems:
    • If the homeowner has an existing system, it is crucial to know the keypad model to ensure compatibility with Vivint's sensors.
    • Question for Homeowner: “Do you know which model it is?”
    • If the homeowner does not have an existing system:
    • Procedure for doorbell camera installation:
      • The doorbell camera will be wired to the current doorbell chime box.
      • If the chime box is not compatible, it will not power the doorbell camera properly.
    • Key Inquiry: "Do you know if you have a Nutone or a Honeywell?"

Transition to Next Steps

  • Assurance of follow-up:
    • Statement: "I will take a look at that [their current keypad/chime box] in just a moment…"
    • Ask about willingness for future collaboration: "… but first, I want to make sure if we worked with you at a later time, you wouldn’t have an issue helping us with the sign out front?"