day two
Concerns in Language Use and Conventions
Context of Communication
Different forms of speech based on audience
Example: How one speaks to a boss versus close friends
Key concepts:
Audience
Professionalism
Language conventions change based on interpersonal relationships
The example of speaking differently to a boss than to a friend
Understanding Register
Definition of register: level of formality in language use that is chosen based on context and audience
Importance of register in communication
Factors influencing register:
Professionalism
Tone
Respectfulness
Formality
Professionalism in Language
Ways to characterize professionalism:
Behaviors appropriate in a workplace setting
Vocabulary must be appropriate and elevated compared to casual conversations
Importance of word choice to convey a professional image:
Avoid using casual language or slang when addressing superiors
Tonal Qualities
Definition of a neutral tone:
Lack of emotional or overly expressive language
Use of formal English:
Generally seen as more complicated language
Might appear more "impressive" in professional settings
Formality and Language Judgments
Considerations and perceptions of formality:
Effect on interpersonal relationships
Perceptions of social class
Assignment of value judgments to types of language usage
Expression and Openness
Concerns with emotional expressiveness:
Avoid excessive emotional language in professional contexts
The need for caution in language to maintain professionalism and neutrality
Vocabulary Choices
Shift from casual language to professional vocabulary
Disallowance of slang
Introduction of jargon relevant to specific fields
Jargon defined: specialized language used within a particular profession
Example: Educators use acronyms specific to their field
Hyperbolic Vocabulary
Avoidance of over-complicated words (e.g., "hippopotomonstrosesquipedalian")
The importance of clarity over complexity in workplace communication
Social Interaction and Language Learning
Learning Language Appropriately
Social interaction informs language choices and appropriateness
Process of refining language through audience feedback
Distinction of language acquisition from the comprehension of register in social settings
Subdiscipline of Pragmatics
Focus on how language is used in specific contexts
Relation to the previously discussed concept of register
Professional Behavior in Speech
Workplace Behaviors Positively Impacted by Language
Usage of proper titles and forms of address
Example: Using "Doctor" to refer to a superior
Volume and delivery of speech:
How speech differs in professionalism, e.g., low or high volume
Conciseness in Communication
Necessity of being concise in professional settings
Minimizing filler words and rambling in communication
Cultural Variation in Language Use
Examples from personal experiences and reflections regarding changing language in various contexts
Discussion of informal versus formal language
Evolving Nature of Language and Societal Context
Language Amelioration and Pejoration
Definitions:
Amelioration: the process of making a term more positive
Pejoration: the process by which a term becomes negative over time
Language shifts within professional and societal contexts
Context Sensitivity
Examples of how context dictates what language is appropriate
Discussion of workplace jargon, terms of address, and expectations
**Conclusion