Lecture 15 LR
Introduction
Mary Anne, a practicing lawyer since 1993, will discuss professional letter writing for lawyers.
She also works with the Community Legal Centre Scales in collaboration with Murdoch University.
Acknowledgement of Country.
Video Analysis: Better Call Saul
The video features a lawyer named Jimmy who discovers overcharging at an assisted living facility and tries to help the residents.
Jimmy compares himself to the nephew to show that he is there to assist the confused seniors.
He uses simple language, such as "getting your money back," and focuses on fairness rather than legal jargon like "compensation" or "restitution."
Jimmy explains a breach of contract in a way that is easy to understand.
Dodgy behavior included setting the whole thing up and talking to one person in front of everyone, which is not confidential conversation.
Jimmy is exploiting vulnerable people.
The video is a good example of communicating issues in different ways, avoiding complex legal terms.
Letter Writing for Lawyers
Letter writing also encompasses emails, as much communication is now electronic.
Purpose of the Letter
Inform: Providing advice to clients, updating them on case progress, and advising them of outcomes.
Document Issues: Recording communications with clients, other parties, or government departments.
Conciliatory vs. Non-Conciliatory:
Conciliatory: Attempting to resolve an issue through negotiation.
Non-Conciliatory: Taking immediate legal action.
Example: Dealing with a tenant in breach of a tenancy agreement.
Making a Demand: Requesting action from another party.
Persuading: Arguing for a particular outcome, e.g., visa approval.
Requests: Seeking expert reports or information from courts/tribunals.
Audience
Adapt language, tone, and style depending on the recipient.
Consider what the recipient needs to understand.
Step into the shoes of the recipient to ensure clarity.
Letters vs. Emails
Both are written records and must be professionally written.
Maintain a professional persona in all communications.
Professional Expertise
Demonstrate knowledge, research, and effective communication.
Plain and Precise Language
Use plain English to ensure clarity and simplicity.
Oscar Wilde quote: "Excuse the long letter, I didn't have time to write a short one."
Be aware of client literacy levels; not all clients can read or understand English.
Call clients to explain the letter contents if unsure of their literacy.
Ethics
Adhere to legal professional obligations.
Uniform Legal Practice Rules
Provide clear and timely advice.
Follow client's lawful, proper, and competent instructions.
Confirm advice in writing to ensure clients make informed choices, especially vulnerable clients.
Document client instructions and information to protect yourself and ensure accuracy.
Advise clients on all options, including less costly alternatives.
Address client questions about time, cost, and outcome.
Obligations to the Court
Do not mislead the court knowingly or recklessly.
Communications with Opponents
Do not make misleading statements.
Do not mislead or exaggerate client's claims.
Do not threaten criminal or disciplinary complaints.
Accuracy
Document client requests and information accurately.
Seek further information if needed.
Accurately explain the law.
Techniques for Effective Letter Writing
Use plain English, correct grammar, and spelling.
Explain technical terminology simply.
Define terms, even seemingly simple ones, to ensure mutual understanding (e.g., "partner" in a visa application).
Avoid unnecessary words and legalese.
Use the active voice.
Avoid clichés, slang, colloquial terms, and metaphors.
Explain abbreviations.
Limit each paragraph to one theme or point.
Use short sentences.
Avoid being pompous.
Example of Poorly Written Communication
The example sentence was overly complex and difficult to understand, contained incorrect terminology.
It was re-written in plain language to be more easily readable. (see transcript for example).
Basics of Letter Writing
Communicate professionally, considering the purpose, audience, and potential readers.
Clarify who the correspondence is intended for to maintain confidentiality.
Consider the tone of the letter and ensure each point is necessary.
Steps to Writing a Letter
Write down key points.
Order chronologically or logically.
Review other letters for guidance.
Structure the letter with a subject heading, opening line, and clear organization.
Include important dates and deadlines.
Outline options and desired actions.
Re-read and double-check the letter.
Include attachments and copies as needed.
Overview of Steps
Identify purpose.
Consider the audience.
Conduct legal research.
Plan content.
Draft, review, refine, and edit.
Clinic and Internship Opportunities at Murdoch University
The director is Anna Copeland of the clinics.
They provide advice to those in need.
Clinical units offer hands-on experience with real clients under the supervision of a lawyer.
Clinics:
General Law Clinic.
Family Law Clinic.
Indigenous Law Clinic.
Human Rights Clinic.
Law Reform and Policy Clinic.
Work Integrated Learning Unit: Internships
Offer placements in community legal centers, law firms, government departments, etc.
Provide opportunities to gain practical experience and potentially secure employment.
Contact Mary Anne for further information or questions.