The Psychology of Helping Behavior
Emergency Situations and the Bystander Effect
Introduction to the Bystander Effect
In emergencies, an individual in need has a higher chance of receiving help in the presence of three other bystanders compared to when only one bystander is present.
The statement is false, which sets the stage for exploring the dynamics behind this phenomenon.
The Bystander Effect
Case Study: Kitty Genovese
This incident highlighted why no one intervened to help, leading to studies on social psychological processes influencing helping behavior.
Definition of Bystander Effect
A social psychological phenomenon where the presence of others inhibits an individual’s inclination to help a person in an emergency situation.
Helping in Emergency Situations
Figure 10.3:
The Five Steps to Helping in an Emergency.
Impact of Time Pressure on Helping Behavior
Time Pressure's Conflict with Helping Intentions
Time constraints may hinder individuals from acting on their goodwill to assist others.
Darley & Batson’s (1973) Good Samaritan Study
Subjects: Priests tasked with giving talks on different topics.
Independent Variable (IV) 1: Topic (Good Samaritan vs. Vocational Jobs).
Independent Variable (IV) 2: Time pressure conditions (on time vs. behind schedule).
During their walk to the talk, a confederate was seen slumped in a doorway groaning.
Dependent Variable (DV): Amount of help offered to the confederate.
Results:
The study suggests time pressure dramatically influenced participants' willingness to help.
Location and Cultural Influences on Helping Behavior
Correlation between Population Density and Helping
Higher population density (e.g., large cities) is associated with decreased helping behavior.
Helping Behavior Statistics
Table 10.2:
Subject: Helping tendencies in various U.S. cities, providing a “Helpfulness Index” as per a Boston Globe report (July 7, 1994).
Mood Influences on Helping
General Premise
Individuals are significantly more likely to assist others when experiencing positive moods.
True Statement: People are more inclined to help someone in a good mood.
Influence of Positive Moods on Helping Behavior
Reasons Positive Mood Leads to Helping
Desire to Maintain Good Mood: Individuals strive to prolong their positive feelings.
Positive Expectations: Anticipation of beneficial outcomes from helping.
Positive Thoughts: The induction of pro-social thoughts while in a good mood facilitates helping.
Limitations of Helping Behavior in Positive Moods
Reasons Why Positive Moods Might Not Lead to Helping
High Costs: Helping may be perceived as too costly, thus deterring action.
Competing Social Activities: Positive mood may trigger thoughts of engaging in other enjoyable activities which conflict with volunteering assistance.
Mood Interference: Helping others might disrupt the maintenance of their positive emotions.
Influence of Negative Moods on Helping Behavior
False Statement: People are less likely to help individuals when in a bad mood.
Contrary to popular belief, negative moods can sometimes increase helping behavior.
Conditions Under Which Bad Moods Encourage Helping
Individuals feel guilty for their bad moods and take responsibility for the cause.
Focusing on others results in assisting; lower costs associated with helping.
Negative State Relief Model: Suggests that helping others serves as a mechanism for alleviating personal negative feelings (e.g. sadness).
Conditions Leading to Decreased Helping in Negative Moods
Negative Mood Deterreating Factors
If individuals blame others for their negative feelings.
High degree of self-focus, leading to neglect of others’ needs.
If personal values that promote non-helpfulness are activated in the context of bad moods.
Social Norms Surrounding Helping Behavior
Norm of Reciprocity
The social expectation that individuals should return assistance received.
Norm of Social Responsibility
Societal obligation to help those in need when possible.
Concerns About Justice or Fairness
Involves helping individuals deemed deserving of assistance.
Examples of Norms
Perceptions of the homeless; subjective beliefs about who should receive aid.
Norm of Self-Interest
Suggests individuals may prioritize personal gains over altruistic behavior.
Personal Variables in Helping Behavior
Individual Differences in Helping Tendencies
Evidence exists suggesting some individuals display a consistent propensity to help.
These tendencies may be genetically influenced.
The existence of an altruistic personality is debated.
Empathy-Altruism Hypothesis
The theory positing that empathetic concern for others induces altruistic motives to help.
Interpersonal Influences in Helping
Demographic Variables Affecting Help-Seeking
Attractiveness Influence
Attractive individuals are more likely to receive help than those deemed unattractive.
Help is more prominently offered to friendly individuals as well.
Charisma can significantly affect the amount of help others receive, but it often yields short-lived effects.
Gender Differences in Helping Behavior
Women Seeking Help
Statement: Women tend to seek help more often than men, confirmed as true.
Typical Male Helper Scenario
Predominantly associated with public danger situations often involving female individuals needing help.
Typical Female Helper Scenario
Characterized by prioritizing social support in non-dangerous and private settings.
Stereotypes in Help-Seeking
Gender differences leading to enhanced willingness to seek assistance are largely validated by stereotypes.
Perception of Help as Threatening
Negative Reactions in High Self-Esteem Individuals
Those with elevated self-esteem may react negatively to being assisted due to perceived implications about being inferior.
Helping Dynamics with Similar Individuals
Receiving help from someone similar can imply a reduction in the perceived status or capability of the recipient.
Support from Significant Others
Assistance in tasks that are crucial to one’s self-esteem can create perceived threats, leading to negative emotional responses.