The Psychology of Helping Behavior

Emergency Situations and the Bystander Effect

  • Introduction to the Bystander Effect

    • In emergencies, an individual in need has a higher chance of receiving help in the presence of three other bystanders compared to when only one bystander is present.

    • The statement is false, which sets the stage for exploring the dynamics behind this phenomenon.

The Bystander Effect

  • Case Study: Kitty Genovese

    • This incident highlighted why no one intervened to help, leading to studies on social psychological processes influencing helping behavior.

  • Definition of Bystander Effect

    • A social psychological phenomenon where the presence of others inhibits an individual’s inclination to help a person in an emergency situation.

Helping in Emergency Situations

  • Figure 10.3:

    • The Five Steps to Helping in an Emergency.

Impact of Time Pressure on Helping Behavior

  • Time Pressure's Conflict with Helping Intentions

    • Time constraints may hinder individuals from acting on their goodwill to assist others.

  • Darley & Batson’s (1973) Good Samaritan Study

    • Subjects: Priests tasked with giving talks on different topics.

      • Independent Variable (IV) 1: Topic (Good Samaritan vs. Vocational Jobs).

      • Independent Variable (IV) 2: Time pressure conditions (on time vs. behind schedule).

    • During their walk to the talk, a confederate was seen slumped in a doorway groaning.

    • Dependent Variable (DV): Amount of help offered to the confederate.

  • Results:

    • The study suggests time pressure dramatically influenced participants' willingness to help.

Location and Cultural Influences on Helping Behavior

  • Correlation between Population Density and Helping

    • Higher population density (e.g., large cities) is associated with decreased helping behavior.

Helping Behavior Statistics

  • Table 10.2:

    • Subject: Helping tendencies in various U.S. cities, providing a “Helpfulness Index” as per a Boston Globe report (July 7, 1994).

Mood Influences on Helping

  • General Premise

    • Individuals are significantly more likely to assist others when experiencing positive moods.

  • True Statement: People are more inclined to help someone in a good mood.

Influence of Positive Moods on Helping Behavior

  • Reasons Positive Mood Leads to Helping

    • Desire to Maintain Good Mood: Individuals strive to prolong their positive feelings.

    • Positive Expectations: Anticipation of beneficial outcomes from helping.

    • Positive Thoughts: The induction of pro-social thoughts while in a good mood facilitates helping.

Limitations of Helping Behavior in Positive Moods

  • Reasons Why Positive Moods Might Not Lead to Helping

    • High Costs: Helping may be perceived as too costly, thus deterring action.

    • Competing Social Activities: Positive mood may trigger thoughts of engaging in other enjoyable activities which conflict with volunteering assistance.

    • Mood Interference: Helping others might disrupt the maintenance of their positive emotions.

Influence of Negative Moods on Helping Behavior

  • False Statement: People are less likely to help individuals when in a bad mood.

    • Contrary to popular belief, negative moods can sometimes increase helping behavior.

  • Conditions Under Which Bad Moods Encourage Helping

    • Individuals feel guilty for their bad moods and take responsibility for the cause.

    • Focusing on others results in assisting; lower costs associated with helping.

    • Negative State Relief Model: Suggests that helping others serves as a mechanism for alleviating personal negative feelings (e.g. sadness).

Conditions Leading to Decreased Helping in Negative Moods

  • Negative Mood Deterreating Factors

    • If individuals blame others for their negative feelings.

    • High degree of self-focus, leading to neglect of others’ needs.

    • If personal values that promote non-helpfulness are activated in the context of bad moods.

Social Norms Surrounding Helping Behavior

  • Norm of Reciprocity

    • The social expectation that individuals should return assistance received.

  • Norm of Social Responsibility

    • Societal obligation to help those in need when possible.

  • Concerns About Justice or Fairness

    • Involves helping individuals deemed deserving of assistance.

  • Examples of Norms

    • Perceptions of the homeless; subjective beliefs about who should receive aid.

  • Norm of Self-Interest

    • Suggests individuals may prioritize personal gains over altruistic behavior.

Personal Variables in Helping Behavior

  • Individual Differences in Helping Tendencies

    • Evidence exists suggesting some individuals display a consistent propensity to help.

    • These tendencies may be genetically influenced.

    • The existence of an altruistic personality is debated.

  • Empathy-Altruism Hypothesis

    • The theory positing that empathetic concern for others induces altruistic motives to help.

Interpersonal Influences in Helping

  • Demographic Variables Affecting Help-Seeking

    • Attractiveness Influence

      • Attractive individuals are more likely to receive help than those deemed unattractive.

      • Help is more prominently offered to friendly individuals as well.

      • Charisma can significantly affect the amount of help others receive, but it often yields short-lived effects.

Gender Differences in Helping Behavior

  • Women Seeking Help

    • Statement: Women tend to seek help more often than men, confirmed as true.

  • Typical Male Helper Scenario

    • Predominantly associated with public danger situations often involving female individuals needing help.

  • Typical Female Helper Scenario

    • Characterized by prioritizing social support in non-dangerous and private settings.

  • Stereotypes in Help-Seeking

    • Gender differences leading to enhanced willingness to seek assistance are largely validated by stereotypes.

Perception of Help as Threatening

  • Negative Reactions in High Self-Esteem Individuals

    • Those with elevated self-esteem may react negatively to being assisted due to perceived implications about being inferior.

  • Helping Dynamics with Similar Individuals

    • Receiving help from someone similar can imply a reduction in the perceived status or capability of the recipient.

  • Support from Significant Others

    • Assistance in tasks that are crucial to one’s self-esteem can create perceived threats, leading to negative emotional responses.