Command Central Process Notes

Command Central Process

  • Daily process, eventually rotated among team members.
  1. Log into LoneSphere using universal Black Knight login.
  2. Run the LPS Admin Activity Report, checking for unauthorized admin activities.
  3. Verify User Group Approval Amounts under Security > User Groups > Approval Amounts.
  4. Generate and review the Approval Limit Change Report for discrepancies.
  5. Access and utilize the IP View Business Objects Report with specific criteria.
  6. Use the Excel Spreadsheet with macros (Ctrl+Shift+E, Ctrl+Shift+W) to save reports automatically.
  • Covers controls to prevent admins from unauthorized actions. Includes checks to prevent unauthorized modifications to user roles and permissions.
  • Involves multiple reports and macros for efficient data processing and auditing.

LoneSphere (Black Knight Application)

  • Accessed via SSO client; bookmark the link for quick access.
  • Login uses universal Black Knight login credentials.
  • Key functions include invoice processing, administration, and monitoring of loan-level activities.

LPS Admin Activity Report

  • Checks admin activities daily, comparing data from yesterday to today.
  • Report saved even if there's no activity to maintain a log of daily checks.
  • Used to audit changes made by administrators, ensuring compliance and detecting anomalies.

User Group Approval Amounts

  • Located under Security > User Groups > Approval Amounts in the system.
  • Shows approval limits for individuals in different teams to manage financial risk.
  • Access may expire if passwords aren't reset every 30 days, requiring regular updates.
  • Report saved over the previous day's export for historical tracking.

Approval Limit Change Report

  • Ensures approval limits haven't changed without proper authorization.
  • Discrepancies indicate potential unauthorized access or policy violations.

IP View Business Objects Report

  • Accessed via IP > View Business Objects Report.
  • Requires specific criteria for report generation to extract relevant data.
  • Used for detailed analysis of business objects within the IP system.

Excel Spreadsheet and Macros

  • Spreadsheet contains macros tied to key commands (Ctrl+Shift+E, Ctrl+Shift+W) for automation.
  • Macros save reports automatically, reducing manual effort and ensuring consistency.

Command Central Functionality

  • Compiles data from LoneSphere reports, state recoverability rules, and fixes loan numbers.
  • Originally designed to address attorney comments on recoverability issues.
  • Enhanced with additional features to support broader operational needs.

Passport Application

  • Used to fix loan lists by adding preceding zeros, ensuring data integrity.
  • Generates text files with loan details for various reporting and processing purposes.

Key Reports Generated by Command Central/Passport

  • Approval Limit Change Report: Monitors unauthorized changes to approval limits.
  • Daily Compiled Reclasses: Sent to Amber's team for review and validation.
  • Non-Recoverable Comment Review: Assesses comments related to non-recoverable loans.
  • State Recoverability: Determines the recoverability status of loans based on state-specific rules.

Troubleshooting and Historical Context

  • Command Central has faced issues due to updates and changes over time.
  • Requires manual fixes due to breaks in formulas and data references, ensuring continued functionality.
  • Historical context: Eli Hochlesch, the original creator, has returned to improve the system, leveraging past knowledge.

Data Flow and Actions

  • Data from LoneSphere, combined with manual fixes (Passport) & compiled reports (Command Central), informs decisions on where funds are routed (Recoverable Third Party - T,