Abbreviations

SSM | Self Service Machines

GSC | Ground Security Coordinator

è SECURITY

LEO | Law Enforcement Officer

CRO | Complaints Resolution Officer

è DISABILITY

CARES | Considerate Authentic Reliable Elevate Safety

LAST | Listen Apologise Solve Thanks

UMNR | Unaccompanied Minor

FAM | Federal Air Marshall

SSI | Sensitive Security Information

ICAO | International Civil Aviation Organisation

NCAS | National Civil Aviation Service

DHS | Department of Homeland Security

TSA | Transportation Security Adminstration

CBP | US Customs and Border Protection

DG | Dangerous Goods

COBO | Carry-On Bags Offer

TRIP | Travel Destination Review Requirements Identify Documents Provide Next Steps

TIMATIC | Travel Information Manual Automatic

O/S | Oversold

VOL | Volunteer