Responsible for managing the creation of new information systems for operational purposes.
Operations group handles the management of computing infrastructures, including:
Individual computers
Servers
Roles involved in this sector include:
Help desk staff
Network administrators
System administrators
These roles fall under the umbrella of Management Information Systems (MIS).
The outsourcing group may not be formally established unless there is a negotiated outsourcing agreement in place.
This group focuses on maintaining relationships with business vendors.
Organizational assets include:
Physical buildings
Employees
Intellectual properties
Other company assets
The manager of this group is responsible for providing security over these assets, particularly for information and information systems.
The data administration staff plays a crucial role in managing and securing organizational data.
Their duties align closely with the responsibilities of the operations group.
Importance of a steering committee in planning the use of Information Systems (IS):
Composed of senior managers working with the Chief Information Officer (CIO).
Responsible for establishing project priorities and strategies.
The steering committee does not defer decision-making to MIS employees; they have the authority to set project timelines and importance.
Determines the sequence in which projects will be executed.
Key question posed to students: What factors influence the prioritization of a project?