Library and Information Science - Core Organization System Notes (copy)

Organizations and Organizational Culture

  • Organizing provides shape and structure to an organization, creating a framework within which activities are performed.

  • Organizing involves deciding how tasks will be done and by whom, including the allocation of resources and responsibilities.

  • Classical writers viewed organizational structure as a lasting, hierarchical entity with power flowing from top to bottom, emphasizing stability and control.

Definition of an Organization
  • Organizations are goal-directed, boundary-maintaining, and socially constructed systems of human activity, distinguishing them from random collections of individuals.

  • Socially constructed: Organizations are deliberately formed by humans, reflecting specific values and goals.

  • Goal-directed: Organizations are purposive systems where members attempt to achieve specific goals, ensuring alignment and focus.

Organization vs. Organizational Structure
  • Organization: A group of individuals joined to achieve an objective, forming a collective entity.

  • Organizational structure: Results from the organizing process; governs how people's activities depend on each other to accomplish shared objectives, providing a roadmap for operations.

  • Organizational structure defines individual jobs and their relationships, as shown in organization charts and job descriptions, clarifying roles and responsibilities.

  • It dictates responsibility distribution, coordination, and information dissemination, ensuring efficient workflows and communication.

  • Changing the organizational structure is called restructuring or reorganization, often done to adapt to changing environments or strategic goals.

Getting Started with Organizing
  • Choosing the design structure and job allocation is essential, as these decisions impact efficiency and effectiveness.

  • Organization becomes necessary when more than one worker is needed, highlighting the importance of coordination and collaboration.

  • Managers focus on organizational design as they move up the hierarchy, reflecting the increasing importance of strategic alignment.

Goals of Organizational Design
  • Create a permanent setting for managers to influence individuals, fostering a culture of guidance and development.

  • Achieve collaborative effort among employees, promoting teamwork and shared goals.

  • Create a cost-effective organization, optimizing resource utilization and minimizing waste.

Organizational Culture
  • Each organization develops its own culture with norms that manifest in employee behavior, shaping attitudes and actions.

  • Examples of organizational culture include:

    • Professional vs. casual dress code, indicating the level of formality.

    • Social interaction levels among employees, reflecting the degree of collaboration and camaraderie.

    • Formality in addressing superiors, defining communication protocols.

Structuring the Organization: Specialization and Coordination

Specialization
  • Organizations divide tasks by: Horizontal specialization (creating departments) and Vertical differentiation (hierarchy of positions), ensuring efficiency and accountability.

Vertical Differentiation
  • Involves structuring authority, power, accountability, and responsibility, establishing a clear chain of command.

Parts of an Organization
  • Organizational design uses standardized building blocks, similar to house construction, ensuring consistency and predictability.

  • Common elements include a foundation, roof, essential rooms, and services (electricity, water), representing core functions and support systems.

  • Managers act as architects, shaping the space to meet the organization's needs, customizing the structure for optimal performance.

Methods of Departmentalization
  • Traditional methods:

    • Function.

    • Territory.

    • Product.

    • Customer.

  • In libraries, additional methods include: Subject and Form of resources, tailored to the unique characteristics of information management.

  • Organizations often use a hybrid structure, combining these methods, adapting to complex and diverse requirements.

Function
  • Common in business (e.g., production, marketing, sales, accounting), aligning departments with core activities.

  • In libraries: circulation, reference, acquisition, cataloging, and management, facilitating efficient information processing.

Territory
  • Used in organizations operating over a wide geographic area, enabling localized decision-making and responsiveness.

  • Allows adaptation to local labor markets, needs, problems, and production issues, ensuring relevance and effectiveness.

  • In libraries: location of central facilities, branch libraries, bookmobiles, extending reach and accessibility.

  • Academic libraries: science, architecture, or education libraries, catering to specific disciplines.

  • School systems: individual schools and media centers, supporting educational objectives.

Product
  • Beneficial in diversified industries with large-scale specialized production, optimizing processes and expertise.

  • Allows product managers complete control, ensuring accountability and quality.

  • Infrequently used in libraries; print shops or systems office might be considered product-based, representing specialized services.

Customer
  • Appeals to specific customer groups (e.g., children, preteens, men, women), enhancing engagement and satisfaction.

  • Libraries: children's sections, services for young adults or business users, undergraduate libraries, tailoring services to different demographics.

Human Resources Functions in the Library

  • Employees are now recognized as valuable assets, emphasizing their contributions to organizational success.

  • Human resource specialists are strategic management team members, aligning human capital with organizational goals.

  • They match organizational problems to human resource solutions, optimizing workforce performance.

  • Large libraries have human resources or personnel directors, dedicating resources to employee management.

  • Small libraries may have the director perform these functions, or the parent organization handles them, distributing responsibilities.

Education and Human Resource Utilization Policy
  • The library association's policy clarifies desirable staffing patterns, ensuring professional standards.

  • Skills other than librarianship are needed in libraries, recognizing multidisciplinary contributions.

  • Non-librarians deserve equal recognition, promoting inclusivity and collaboration.

  • Libraries should establish a dual career lattice for librarians and non-library specialists, providing diverse advancement opportunities.

  • Librarians should be able to advance without becoming administrators, valuing specialized expertise.

  • Administrators should recognize and reward non-administrative librarians, fostering a culture of appreciation.

Summary
  • Each organization develops its own organizational or corporate culture as norms of the organization arise and become manifest in employee behavior, shaping identity and values.

  • Organizations have traditionally used five methods to establish departments, function, territory, product, and customer, optimizing structure for efficiency.

  • Besides, libraries have developed two other ways to build departments, subject and form of resources, tailored to information management needs.

  • Many libraries and information agencies are too small to have one person serve as a full-time human resources or personnel specialist, necessitating distributed responsibilities.

  • In many libraries, promotion and advancement are possible only when an employee assumes greater supervisory responsibility, limiting career paths and opportunities.