Elite Strategic Training Week 6: Comprehensive Complaints and Arrest Procedures Guide

Elite Strategic Training & 2027 Sergeants Exam Overview

• Discipline is defined as the bridge between goals and accomplishment.
• Training Schedule Recap (Week 6):
  • Review of 207 Series - Complaints "Part 1".
  • Primary Study: 207 Series - Complaints "Part 2".
  • Homework: 208 Series - Arrests.

PG 207 Series "Complaints" Part 2 Exam History and Statistics

• Sergeant Exam Frequency (Average $10.3$ questions):
  • 207-19 Thefts from Department Lockers: $7$ of $14$ exams.
  • 207-21 Allegations of Corruption/Misconduct against MOS: $12$ of $14$ exams.
  • 207-22 Allegations of Corruption against City Employees (non-MOS): $5$ of $14$ exams.
  • 207-23 Missing Persons: $14$ of $14$ exams.
  • 207-31 Silver Alert System: $0$ of $14$ exams.
  • 212-99 Amber Alert System: $1$ of $14$ exams.
  • 207-28 Processing Civilian Complaints: $12$ of $14$ exams.
  • 207-32 Operational Guidelines for Graffiti: $1$ of $14$ exams.
  • 207-26 Field Reports: $4$ of $14$ exams.
  • 207-04 Reporting Complaints in Another Command: $3$ of $14$ exams.
• Lieutenant Exam Frequency (Average $8.0$ questions):
  • 207-23 Missing Persons: $6$ of $7$ exams.
  • 207-28 Processing Civilian Complaints: $5$ of $7$ exams.
  • 207-32 Operational Guidelines for Graffiti: $3$ of $7$ exams.

Review: PG 207 Series "Complaints" Part 1 (Week 5)

• General Reporting Integrity:
  • Complaint reports must be reviewed and finalized within $24\,hours$ of taking the report.
  • Exception: Complaint reports for missing persons must be finalized within $2\,hours$.
• Jurisdiction and Crime Classification Scenarios:
  • Scenario A: Perp assaults/kidnaps in $88^{th}$ Pct, Rapes 1st Deg in $107^{th}$ Pct, Rapes (Forcible) in $48^{th}$ Pct, then robs victim.
    • Precinct of Record: $107^{th}$ Precinct (Highest offense location).
    • Top Charge: Rape 1st Degree.
  • Scenario B: Complainant forced into subway in $88^{th}$ Pct (Transit), raped in subway in $79^{th}$ Pct (Transit), robbed on street in $77^{th}$ Pct.
    • Classification: Rape 1st Degree.
    • Precinct of Record: $79^{th}$ Precinct.
    • Jurisdictional Code: $01$ (Transit).
  • Scenario C: Victims struck with bat in $79^{th}$ Pct, driven in trunk to $88^{th}$ Pct, robbed of wallet, then struck with bat again in $77^{th}$ Pct transit station.
    • Classification: Robbery.
    • Precinct of Record: $79^{th}$ Precinct.
    • Jurisdictional Code: $00$ (Patrol).
• Task Force Notifications:
  • Bank robbery or attempted bank robbery involving a firearm: Notify the Major Case Unit (not Joint Violent Crimes Task Force).
• Administrative Details:
  • Omniform Complaint Revision: Required for initial arrest only for case clearance.
  • Bias Incidents: Patrol Supervisor always stabilizes and notifies Desk Officer, but only requests CO/Duty Captain if it is a "possible" bias incident.
  • Grand Larceny Auto (GLA): No reports taken over the phone. A refusal to sign a Vehicle Theft Preliminary Investigation Report does NOT preclude the requirement to prepare a Complaint Report.
  • Lost Property/ID Theft: MOS prepares Worksheet; Complainant prepares Page 1 for stolen property, Page 2 is only for identity theft.
  • Automatic Firearms: Desk Officer notifies the Bureau of Alcohol, Tobacco, and Firearms (ATF) through the Operations Unit.

PG 207-19: Thefts from Department Lockers

• MOS Responsibility: Report facts to the Desk Officer immediately.
• Desk Officer Responsibility:
  • Notify the Commanding Officer or Duty Captain.
  • Notify the Internal Affairs Bureau (IAB) Command Center and obtain a Log Number.
• Commanding Officer/Duty Captain Responsibility: Investigate the circumstances of the incident.

PG 207-21: Allegations of Corruption/Misconduct Against MOS

• Standard of Conduct: All MOS have an absolute duty to report any corruption or misconduct observed on or off duty.
• Telephone Switchboard Operator (TSO): To prevent delay in vital services, refer allegations to the Desk Officer.
• Reporting Methods:
  • Identifying Self: Phone IAB CC. May be asked to prepare a report or await an investigator.
  • Anonymously: Phone IAB CC to get a Confidential Identification Number.
  • Written Report: Addressed to Chief of Internal Affairs; must be forwarded/faxed direct within $24\,hours$.
• Failure to Report: This is considered "Serious Misconduct." Conduct to cover up or intimidate reporters will be charged as Obstruction of Justice.
• Supervisory Protocol for Allegations against Self:
  • Request a Supervisor to respond.
  • Supervisor interviews the complainant prior to interviewing the MOS.
  • Supervisor confers with IAB prior to interviewing the MOS.
• Affirmative Duty: Notification to IAB satisfies reporting requirements to the NYS Attorney General’s Law Enforcement Misconduct Investigative Office.

PG 207-22: Misconduct against Federal, State, or City Employees (Non-MOS)

• Reporting: MOS reports immediately to the Commanding Officer (CO) or the highest-ranking supervisor in the command.
• IAB Notification: Telephone IAB CC (provide name, number, and facts) and comply with ranking officer instructions.
• Paperwork: Supervisory Member prepares a report on Typed Letterhead addressed to the Chief of Internal Affairs (original + 1 copy in sealed white envelope).
• Exceptions: Non-corruption/misconduct complaints (e.g., DWI or Domestic Violence) are processed via PG 207-01 Complaint Reporting System.

PG 207-23: Missing Persons

• Definition (D.I.S.I.N.G. U+):
  • D: Cognitively impaired / Developmentally Disabled.
  • I: Is $65$ years of age or older.
  • S: Suicide (indicated intention).
  • I: Involuntary (unaccountable disappearance).
  • N: Not $18$ ($17$ or younger, location unknown, custody matter).
  • G: Gone swimming (possible drowning).
  • U: Unique/Unusual.
• Location for Recording: Residents of NYC are recorded at the Resident Precinct. Temporary residents (hotels) are accepted, but complainant is told to also notify home local police.
• Time Limits: No minimum wait time to accept a report. Finalized within $2\,hours$.
• Search Procedures:
  • MOS conducts immediate search of building/area and checks Department smartphone for Name and Address checks.
  • If a child $9$ years old or younger is missing, the CO/XO/Duty Captain must perform the Patrol Supervisor's duties.
  • Activation of Level $1$ mobilization requires CO/XO/DC approval unless exigent circumstances (e.g., kidnapping in progress) exist.
• Messenger Systems: Transmit messages via Domain Awareness System (DAS) Messenger.
• If Found Prior to Change of Tour: Outgoing Desk Officer must confer with incoming Desk Officer. Details disseminated during roll call.

PG 207-31 & 212-99: Silver and Amber Alerts

• Silver Alert:
  • Criteria: $65+$ AND "Vulnerable Senior" (Dementia/Alzheimer's) AND imminent danger.
  • Activation Authority: Captain or above assigned to the Detective Bureau.
  • Cancellation: Notify the Operations Unit.
• Amber Alert:
  • Criteria: Child $17$ or younger AND police believe child is in imminent danger of serious bodily harm or death.
  • Activation Authority: Captain or above from the Detective Bureau ONLY.
  • Procedure: Desk Officer requests PDS Supervisor to respond.

PG 207-28 & 207-27: Processing Civilian Complaints and Witness Statements

• CCRB vs. COD Serial Numbers:
  • FADO (CCRB Serial #): Force, Abuse of Authority, Discourtesy, Offensive Language.
  • Misconduct (COD Serial #): Failure to perform duty, unwarranted summons, etc.
• Language Services: Use of Language Line Service is preferred for corruption/misconduct complaints due to sensitivity.
• Investigating Supervisor (SIP):
  • S: Special Operations Lieutenant (SOL).
  • I: Integrity Control Officer (ICO).
  • P: Platoon Commander.
• Specific Requirements:
  • Notes on complainant's physical condition (visible marks/injuries) and influence of intoxicants/drugs.
  • MOS takes a photograph of the area of the body reportedly injured with consent.
  • Two Log Numbers required: IAB Log # and CCRB/COD Serial #.
  • Complainant gets a copy of the Civilian Complaint Report but NOT the Statistical Summary Sheet.
• CMOS Complaints: Directed to the Internal Affairs Bureau for screening. Statistical Summary Sheet is NOT forwarded to CCRB for CMOS.

PG 207-32: Graffiti Procedures

• Photography: Mandatory utilizing Department-issued digital camera or smartphone.
• Tag Recording: List tag color, size, and details. Enter tag into "Nickname/Alias/Maiden Name" caption.
• Unknown Tags: Do NOT attempt to decipher. Record as "TAG UNDER INVESTIGATION."
• CVTF: Notify Citywide Vandals Task Force to obtain a log number. Consult early in arrest processing and prior to a Desktop Appearance Ticket (DAT).
• Finalization: Complaint reports for graffiti will NOT be available for finalization in OMNIFORM if a digital photograph is not uploaded.

PG 207-04 & 207-26: Field Reports and Other Commands

• Other Command Principle: Refer the complaint, not the complainant. Forward worksheet to precinct of record via Email.
• Field Reports (PG 207-26): Used for non-criminal conditions at NYCHA locations (noise, repairs, lingering, etc.).
• NYCHA Distribution: Copy of Field Report distributed to Housing Authority Development Manager during the $2^{nd}$ platoon, next business day.

PG 207-24 & 207-36: APS/DFTA and Disability Grievance

• APS/DFTA Liaison: The Special Operations Lieutenant (SOL) is the liaison for Adult Protective Services and the Department for the Aging.
• Disability Discrimination Grievance:
  • Refer written grievance to Office of Equal Employment Opportunity.
  • Filing Deadline: Must be in writing within $30$ days of becoming aware of the violation.
• Access-A-Ride: Requested through the Operations Unit for disabled complainants/victims/witnesses.

PG 208-03: Arrest Processing - Desk Officer Duties

• Strip Search Documentation: Record in the Command Log, OLBS/Supplement, Activity Log, and Prisoner Movement Slip.
• Property Removal:
  • Belt, neckties, shoelaces, drawstrings (dangerous items).
  • Prescription Drugs: Invoice for safekeeping in Plastic Security Envelope. Provide receipt. Return to prisoner if released on DAT.
  • Retiree ID: Removed and forwarded to Human Resources Division (not vouchered).
  • Smart Glasses: Treated as recording devices; removed for safekeeping regardless of prescription.

PG 212-123: Body-Worn Cameras (BWC)

• Police Action Definition: Includes all investigative/enforcement activities, even when conducted by outside agencies in the presence of MOS. Does NOT include routine community engagement.
• Mandatory Activation for Administrative Roles: Desk Officers, TSOs, and Stationhouse Security are required to wear BWCs while performing duty.
• Medical Inquiries: BWC must be activated when asking a prisoner if they require medical or psychological treatment.
• Failure to Record / Prohibited Recording: Notify the Patrol/Unit Supervisor and document in the Activity Log.
• Categorization: Must categorize all videos within the next $2$ scheduled tours.
• Hospitals/IDTU: Technique and arresting officer both activate BWC for interrogation warnings and blood draws. Stop recording only if requested by medical personnel; record the request and log it.