effective communication seminar
Communication :
Is the sending and receiving of -
Messages
Signals
Information
Data
Aspects of communication -
Types of communication - written , non -verbal , visual , verbal (BSL , makaton , PACS , electronic communication devices
Paralinguistics - language , content , volume , tone , rate , emphasis
Non verbal communication - posture , orientation , proximity , facial expression , gesture , touch , appearance (hair , how we dress , expressing self )
Models of communication
The Shannon and weaver transition model (1949)
SENDER (Information source )- ENCODER (transmitter )- CHANNEL- RE- CODER ( reception )- RECEIVER (destination )
1 - sender - the idea in your head
2- encoder - you sending the message
3 - channel - your voice as you speak the idea
4 - decoder - the intended persons head
5 - feedback - does not occur in all circumstances
How does noise effect communication -
Physical noise
Cultural noise
Psychological noise
Physiological noise
Semantic noise