Busi 342 Exam 2 Study Guide
-All of the following statements about competency models are true except that
-their level of rigor and documentation are more likely to enable them to withstand the close scrutiny of a legal challenge.
In the context of job analysis methods, which of the following statements is true about job performance?
This method is inappropriate for jobs that require extensive training or are hazardous to perform.
In the context of job analysis methods, which of the following statements is true about observation?
This method is unlikely to reveal any useful information if the work in question is primarily mental.
Strategic workforce planning becomes an input to business strategy by
All of these choices are correct. (enabling leaders to compare the long-term implications of alternative business scenarios and HR options; uncovering significant differences among business units or locations; providing metrics and other tools to support business decisions)
Which of the following statements defines the term "job specification"?
It is a written summary of worker requirements for a particular job.
In terms of the total fees paid to executive search firms, which of the following statements is false?
One-third is paid 90 days into an assignment.
In terms of recruitment sources among employers, which of the following observations is true?
Larger firms are the most frequent users of walk-ins, write-ins, and the internal market.
Which of the following statements about a tight labor market is true?
The demand by employers exceeds the available supply of workers.
Which of the following statements is a key assumption in the recruitment pipeline?
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Intervals between events in the pipeline proceed as planned.
Which of the following statements is true of a job search?
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Social professional networks contribute the most to job search, especially among the young generations.
A traditional belief of testing experts is that the validity of findings in one study can be generalized across similar samples elsewhere.
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False
Employers are likely to achieve nonbiased hiring decisions if they concentrate on shaping interviewer behavior.
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True
In the context of the assessment methods used in selection, identify a true statement about assessment centers.
Developing and running a high-fidelity assessment center is complex and expensive.
By linking staffing decisions to pay rates, companies try to ensure that their employees have internalized the strategic intent and core values of the enterprise.
False
In the context of the Big Five personality dimensions, agreeableness is the degree to which an individual is
cooperative and warm.
In the context of effective teams, which of the following teams best represents the characteristic of cognition?
a team that has clear roles and norms
What is the purpose of the assessment phase of training?
to define what it is the employee should learn in relation to desired job behaviors
In the context of the training needs-assessment model, which of the following statements is true about operations analysis?
It requires careful examination of the work to be performed after training.
In the context of effective teams, which of the following teams best represents the characteristic of conditions?
a team in which members have ready access to resources and information
Which of the following characteristics distinguishes companies with most effective training practices?
Training is tied to business strategies and objectives.
Even if there is an excessive delay between effective performance and receipt of the reward, the reward still has great potential to motivate subsequent high performance.
False
Which of the following is a disadvantage of management by objectives (MBO) in appraising employee performance?
It does not facilitate comparison across employees.
Which of the following steps will not help to avoid legal difficulties in regard to performance appraisals?
Train supervisors to avoid documenting cases where subjective standards were applied unevenly to members of protected groups.
Which of the following statements is not a supervisory activity that should be done before a performance feedback interview?
Set goals that you feel the employee should strive for.
Longitudinal research shows that managers who met with their direct reports to discuss their upward feedback improved more than other managers.
True
Identify a true statement about structured questionnaires.
They can use a job-oriented approach, a worker-oriented approach, or both.
Which of the following occurs when strategic workforce planning (SWP) matures?
SWP incorporates tools from other functions and frameworks.
In the context of strategic workforce-planning (SWP) systems, which of the following statements is true about talent inventory?
It is used to identify the skill, abilities, and potential of the current workforce.
Which of the following is a disadvantage of using critical incidents as a job analysis method?
Because the incidents describe particularly effective or ineffective behavior, it may be difficult to develop a profile of average job behavior.
Which of the following statements is true about job specifications?
They should reflect minimally acceptable qualifications for job incumbents.
Advertising available jobs internally began as a way to provide equal opportunity for women and minorities to compete.
True
Realistic job previews (RJPs) administered after hire
help new hires cope with work demands.
Which of the following statements is a key assumption in the recruitment pipeline?
Intervals between events in the pipeline proceed as planned.
realistic job previews (RJPs) seem to work best when ________.
used with entry-level positions
Employers do not face a series of discontinuous, segmented labor markets but, rather, a single, homogeneous market for labor over which supply-and-demand conditions remain constant.
False
Because each candidate must be tested individually, work-sample tests are probably not cost effective when large numbers of people must be evaluated.
True
In the context of the assessment methods used in selection, employers are likely to achieve nonbiased hiring decisions if they
concentrate on shaping interviewer behavior.
Because thousands of studies have been conducted, validity generalization allows the use of this database to establish reliable values for the average validity of most predictors.
True
In the context of the Big Five personality dimensions, agreeableness is the degree to which an individual is
cooperative and warm.
As jobs become more complex, individual differences in output also increase.
True
A systematic approach to team training should include
(developing objectives that address task-work and teamwork skills; conducting a team training analysis; design exercises and events based on objectives). All of these choices are correct.
Regardless of which specific training method is chosen, it should attempt to all of the following, except
motivate the employee to evaluate the effectiveness of the training.
Which of the following considerations guides the process of orienting and on-boarding new employees?
giving new employees major responsibility for their own guided self-learning
The advantage of using a behavioral checklist is that
it provides a direct link between job analysis and performance appraisal.
Which of the following statements is true of relevance as a requirement of effective performance-rating systems?
It implies the periodic maintenance and updating of job analyses.
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Which of the following statements is an advantage of the method of forced distribution of appraising employee performance?
They are most useful when a large number of employees must be rated.
Which of the following statements is an advantage of behaviorally anchored rating scales (BARS) as an alternative appraisal method?
They use critical incidents to describe various levels of performance.
Which of the following is not a feature of high-performance work practices?
managers being responsible for organizational goals
Which of the following is a high-performance work practice?
(rigorous staffing and performance management practices; flat organizational structures; use of contingent workers) All of these choices are correct.
Which of the following statements about a realistic job preview (RJP) is true?
It requires that recruiters tell applicants the pleasant and unpleasant aspects of the job.
Which of the following is a reason for retaining executive search firms to recruit for senior-level positions?
There is a need to maintain confidentiality from an incumbent or a competitor.
One of the thorniest issues confronting internal recruitment is the reluctance of managers to grant permission for their subordinates to be interviewed for potential transfer or promotion.
True
Advertising available jobs internally began as a way to provide equal opportunity for women and minorities to compete.
True
Evidence shows that written recommendations and referrals are very valuable in the employee selection process.
False
Most employers (98 percent) verify dates of employment for current or former employees, but 68 percent of employers do not discuss work performance.
True
Employers have legal grounds for conducting drug tests because every employer has a legal right to ensure that employees perform their jobs competently and that no employee endangers the safety of other workers.
True
In the context of training, research suggests that we do all of the following as an attempt to maximize trainees identification with a model, except
rank the behaviors to be modeled in a sequence from most to least difficult.
In the context of behavior-oriented rating methods, graphic rating scales that use critical incidents to anchor various points along the scale are known as behaviorally anchored rating scales (BARS).
True
In the context of behavior-oriented rating methods, graphic rating scales yield the depth of essays and critical incidents, but they are more time-consuming to develop and administer.
False
