Is it possible to change someone’s attitude or behavior if that attitude or behavior is based on a firmly held belief? Discuss the reasons for your viewpoint.
By the end of this chapter, you should be able to:
Define attitude and discuss factors that shape attitudes.
Discuss prejudice and discrimination.
Discuss factors contributing to interpersonal attraction and love.
Define social perception and describe influencing factors.
Explain why people obey authority figures and conform to social pressure.
Discuss factors contributing to aggression.
Describe differences in behavior as individuals versus as group members.
Social Psychology: The study of behavior and mental processes in social settings.
Attitudes: Enduring behavioral and cognitive tendencies expressed by evaluating people, places, or things with favor or disfavor.
Formed mostly through learning, with some innate predispositions.
Cognitive Anchors: We evaluate new ideas based on existing attitudes.
The A-B Problem: Weak to moderate link between attitudes (A) and behaviors (B).
Factors influencing prediction of behavior from attitudes:
Specificity of attitude
Strength of attitude
Vested interest
Accessibility of the attitude.
Elaboration Likelihood Model (ELM): Describes how people respond to persuasive messages through two routes:
Central Route: Engages thoughtful consideration of evidence and arguments.
Peripheral Route: Associates objects with positive or negative cues.
Familiarity breeds content: Familiar items are generally more persuasive.
Fear Appeals: More persuasive than presenting facts alone.
Persuasive Communicators: Characteristics include expertise, trustworthiness, attractiveness, and similarity to the audience.
Selective Attention: Attention can be diverted from inconsistent information.
Agreement and praise enhance persuasion.
Individuals high in self-esteem and low in social anxiety resist social pressures more effectively.
Motivates individuals to reduce inconsistency between attitudes and behavior.
Attitude-Discrepant Behavior: Behavior inconsistent with an attitude can modify that attitude.
Effort Justification: Individuals seek justification for strenuous efforts made.
Prejudice: Negative attitudes towards a group that influence judgments of its members.
Cognitive level: Expectations of negative behavior.
Emotional level: Involves negative feelings.
Leads to behavior that causes discrimination and aggression.
Misguided assumptions about group traits can be both negative or positive.
Example: Attractive individuals are treated more favorably.
Sources of Prejudice: Dissimilarity, social conflict, social learning, information processing, and social categorization.
Combating Prejudice:
Encourage intergroup contact and cooperation.
Combat discriminatory behavior.
Promote discussion and introspection on personal beliefs.
Physical appearance, similarity, and reciprocity drive attraction.
Standards of beauty have cross-cultural consistency.
Females value professional status, kindness, and dependability.
Males emphasize physical appearance, thrift, and cooking ability.
People prefer partners who share similar traits, including attractiveness and background.
Propinquity: We tend to live near similar others.
Reciprocity: Interaction dynamics are influenced by perceived mutual interest.
Defined by three components: intimacy, passion, and commitment.
Consummate Love: Ideal interaction of all three components.
Examines impression formation and modification.
Influenced by:
Primacy Effect: First impressions are crucial.
Recency Effect: Most recent experiences significantly affect evaluations.
Attribution: Assessing behavior’s context and reasons.
Differentiates between dispositional (internal) and situational (external) attributions.
Fundamental Attribution Error: Tendency to attribute behavior to personality traits rather than situational contexts.
Self-Serving Bias: Attribute personal successes to internal factors and failures to external causes.
Examines how thoughts, feelings, and behaviors of others are altered.
Can lead to either conformity or deviant behavior.
Milgram Studies: Majority of participants complied with harmful commands from authority figures.
Insights into socialization, perception of authority, and the mechanisms of conformity.
Influenced by cultural background, self-esteem, group size, and situational context.
Influences include genetic factors, brain chemistry, societal norms, and psychological perspectives.
Different theories (Freud’s instinctive view, cognitive perspectives, etc.) explain aggression variably.
Performance can be enhanced or impaired in groups due to social presence.
Various schemes (majority-wins, truth-wins, etc.) govern how groups make decisions.
Groupthink: Dangerous consensus seeking in cohesive groups leading to poor decisions.
Altruism: Selfless concern for others.
Bystander Effect: Hesitation to help in emergencies due to the assumption that others will intervene.
Social perception involves impression management influenced by primacy and recency effects, attribution biases, and group dynamics.
Understanding factors behind conformity and aggression can guide personal and societal behaviors.