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Introduction to Organizational Behaviour

An organization is defined as a group of people that work interdependently to achieve common goals. Organizational Behaviour is a field of study that investigates the impact of individuals, groups, and structures on behaviours within organizations.

Levels of Analysis

  • Micro/Individual

  • Meso/Group

  • Macro/Organizational

Human beings are complex, and generalizations cannot be made, so decisions and circumstances depend on the particular situations. This is the contingency approach.

Evidence-based management is about making the best decision through the use of evidence from multiple sources with the goal of getting and supporting favourable results.

Substitutes for Evidence

  • Obsolete knowledge: Pat and general knowledge

  • Personal experience

  • Specialist skills

  • Hype

  • Dogma: Workplace fascism

  • Mindless mimicry of top performance

Steps of EBM

  • Asking

  • Acquiring

  • Appraising

  • Aggregating

  • Applying

  • Assessing

Focus Questions: PICOC Framework

  • Population

  • Intervention

  • Comparison

  • Outcomes

  • Context

Not all conditions of PICOC have to be noted. The most important are Population, Intervention, and Outcome.

Sources of Evidence

  • Practitioners (Professional Expertise)

  • Scientific Literature

  • Organization (Internal Data)

  • Stakeholders