Stakeholders

Stakeholders are individuals, groups, or organisations who have
a vested interest in the performance and activities of a business.

Owners are individuals who establish, invest, and have a share in a business, often with the goal of earning a profit from its operations.

Managers are individuals who oversee and coordinate a business’s employees and lead its operations to ultimately achieve the business’s objectives.

Employees are individuals who are hired by a business to complete work tasks and support the achievement of its objectives.

Customers are individuals or groups who interact with a business by purchasing and utilising its goods and services.

Suppliers are individuals or groups that source raw materials, component parts, and processed materials and sell them to a business for use in the production of its goods and services.

The general community is the individuals and groups who are impacted by a business’s operations and decisions, often because they are located in close proximity to the business.

Stakeholders and Interests:

Stakeholder	Vested interest
Owners	• Establishing and fostering positive relationships with other stakeholders to enhance business reputation and performance. • Receiving a return on their investment, often through business growth, in the form of increases in share price, dividends, or profits.
Managers	• Being recognised for the achievement of business objectives. • Receiving bonuses from business owners for achieving business objectives. •
Employees	• Provision of long-term job security. • Receiving fair pay and working conditions. • Having opportunities to engage in personal and professional development, as well as training to advance their careers and receive promotions.
Customers	• Receiving high-quality goods and services at affordable prices. • Engaging with businesses that are ethical and sustainable.
Suppliers	• Increasing their revenue. • Earning a profit from the raw materials and resources they supply.
General community	• Observing business activities that lead to improvements in the community and environment. • Increasing the local employment rate and boosting the local economy.