Chapter 6

A headteacher is setting up a newsletter to send to parents of pupils at a school. She has some photographs saved on storage devices that she needs to place in the newsletter.

State two communication methods which the headteacher could use to upload the photographs onto the school network

1 Connecting a storage device to the computer by USB cable

2 Connecting a storage devices by Bluetooth

—> Connecting a storage device/ cloud by wi-fi

Weather forecasters use computer modelling.

(a) Explain why computer modelling is used to forecast the weather

  • The large number of variables makes it more difficult for a human to forecast correctly/accurately

  • Can predict long range weather trends/global warming

  • Faster way of producing weather patterns than using a human

  • Can deal with the more complex calculations quicker

  • More accurate results produced

  • Can give residents early warning of severe weather

(b) Data is collected by different types of sensor and then input to the computer model to be processed. Identify two sensors that could be used to collect weather data

1 Pressure

2 Temperature

—> Moisture/Humidity, Wind speed

(c) The processed data is then output. Identify two output devices that could be used

1 Monitor

2 Printer

—>Plotter

The retail industry uses point of sale (POS) systems.

(a) Discuss the benefits of using POS in the retail industry.

  • By electronically tracking the sales of goods the industry could know when to order items so that the goods do not run out in the stores

  • The POS system allows a business to identify which products are selling well / selling badly so products do not run out / left of the shelves

  • Through this identification, a business can increase the order of profitable products and reduce unmarketable inventory

  • Increases speed of transaction as the checkout staff do not need to enter the price of each item

  • Itemised bills can be generated on screen and printed for customers

  • It allows self check out which means less staff are needed therefore reducing staff costs

(b) Describe the steps involved in automatic stock control when an item is sold at a POS terminal.

  • The (bar codes on) goods are scanned at the checkout

  • The item code is searched in the stock database

  • When the item is found the number sold of that item is read

  • The number in stock is reduced by this number

  • If the number in stock is lower than the reorder / preset value then a message is sent to automatically re-order stock

  • When the new stock arrives database is updated with the new stock

  • Quantity available will be increased when new stock arrives

  • Generates a report on selling trends

The number of people using online shopping has increased. This has led to an increase in the number of journeys for the delivery drivers.

Describe how an expert system can be used to produce the best route for the delivery of items.

  • Interactive user interface asks questions about the route

  • The user answers the questions with Yes/No answers

  • The towns and areas visited/start/end point are typed/entered into the interactive user interface

  • Answers lead to other questions

  • The inference engine searches the knowledge base uses the rules base

  • The knowledge base is searched for suitable routes between two points

  • Suggested/probable routes and schedules are displayed

A school car park is controlled by a barrier. When teachers enter the car park their number plate is read and the barrier is raised automatically.

(a) Visitors can use the keypad as an input device to enter a code which allows the barrier to be raised. Identify three other input devices

  1. Microphone

  2. Camera

  3. Pressure sensor

(b) Automated Number Plate Recognition (ANPR) is used to read and check the number plate of the vehicle. Discuss the benefits and drawbacks of using an ANPR system

Benefits

  • Saves time in having to check the number plates manually

  • Less errors as the recognition system is automatic

  • Saves money as there is no need to check the number plates manually

  • Secure system as it only allows stored vehicles

Drawbacks

  • All vehicles need to be added to the database

  • If the number plate is obscured/dirty it is difficult to read

  • Some number plates cannot be read due to odd font/sideways

  • Data needs to be kept up to date

  • Expensive to setup/maintain the system

A taxi company tracks the routes their cars have travelled and the current location of each one using a Global Positioning System (GPS). A map showing the route taken and current location of each car is displayed on the office monitor.

Describe in detail how this system could work

  • The position/location of the car is calculated using GPS software

  • Data is transmitted/sent to the office computer

  • Data is transmitted every few seconds

  • An algorithm calculates the speed/location of the cars

  • The data is stored/saved in the computer

  • The map is updated every few seconds

Tawara Retail is an online store. This online store does not have physical shops. Customers buy products from this store using internet shopping.

Describe the advantages to Tawara Retail of offering internet shopping.

  • Tawara Retail can target prices, products and services at specific groups based on buying data

  • Tawara Retail can update stock availability/prices more quickly than a physical store through their website

  • Cheaper to publicise special offers rather than mail shots

  • International customer base/global market

  • Increased profits/lower prices due to lower overheads/fewer staff

Discuss the advantages and disadvantages to customers of using internet banking rather than visiting a bank

Advantages

  • Reduces the number of journeys to and from the bank

  • Saves money as fewer journeys are made travelling to the bank

  • Reduces the time wasted travelling to the bank/waiting in queues

  • The interest rates may be better using internet banking

  • Easier to shop around for the better bank accounts

  • 24/7 banking

  • No physical robberies of customers

Disadvantages

  • Security is an issue as transactions are carried out over the internet/unsecured networks

  • The user needs a reliable internet connection

  • More risk of pharming/phishing/fraud

  • Easier to make errors whilst using internet banking e.g. incorrect input

  • If the internet connection drops during a transaction, then there may be issues

  • Device needed for two-factor authentication

  • Physical money/cash cannot be deposited or withdrawn using online banking

A manager in a hospital has decided to ask a software company to develop a computer system. The system should allow patients to book all their medical appointments online.

(a) Discuss the advantages and disadvantages to both the patients and the medical staff of this type of system.

Advantages

  • Bookings can be made last minute

  • 24/7 booking

  • The bookings can be easily checked on the internet

  • Faster to cancel/change a booking

  • The patient cancels/changes their own appointment which ensures it has been done

  • Multiple bookings can be made for different medical units

  • Email/text reminders can be sent automatically

  • More convenient – can book from any device/on the move

  • Automatic confirmation of the booking

  • Less time spent on the phone therefore freeing up staff

  • The bookings can be planned easily in advance

  • Reminders can be sent via email/text therefore reducing cost of posting them

  • Repeat appointments can be made automatically therefore saving time

  • Frees up staff to do other things

Disadvantages

  • Concerns about the privacy/security of the data

  • If the system goes down the ability to book an appointment is lost

  • Some people prefer to talk to a medical person

  • Medical emergencies may be overlooked

  • Internet connected device required by patient

  • Computer skills required

  • Administration staff may lose their jobs

(b) The manager of the hospital has purchased an expert system to help diagnose their patients’ illnesses. Name three components of an expert system.

  1. Inference engine

  2. Knowledge base

  3. Rules base

User interface, Explanation system

In June 2000 the London Millennium Bridge opened to the public but closed shortly afterwards for repairs. The bridge was swaying as people walked across it. Before bridges are built, computer models are produced and the models are tested.

Explain why computer models are used before building a bridge.

  • Fewer errors in final version of real item as errors would have been resolved in model

  • Saves money as it saves on resources

  • Safer to run a computer model rather than risking human life

  • Different scenarios/what ifs can be carried out which may happen in real life/to experiment

  • To build the bridge and test it would be impracticable due to cost/time

High street banks now offer customers access to internet banking when they are in the physical bank. Discuss the advantages and disadvantages to the bank of using internet banking in this way

Advantages

  • Branches can stay open longer and offer other services

  • More bank staff are available to help customers

  • Less chance of hacking/fraud as system used in the banks

  • Fewer bank tellers so more profitable for the bank

  • As the service is quicker/more services more likely to remain

Disadvantages

  • Initial cost of hardware/software is expensive

  • Need to retrain staff which can be expensive

  • System maintenance costs will be expensive as more inexperienced people

  • are using the system

  • Staff numbers may increase as staff are needed to help internet banking customers

A person contacts an online medical website that uses an expert system to allow users to self-diagnose illnesses.

(a) Write down the component within the expert system that matches the definition given.

(i) This component contains a database of facts.

Knowledge base

(ii) This component carries out the reasoning of the expert system.

Inference engine

(iii) This component allows the person to interact with the system.

Interactive user interface

(b) Describe how an expert system is used to diagnose an illness

  • An Interactive user interface appears

  • The expert system asks questions about the illness

  • Yes and No type answers to the questions

  • Answers lead to other questions

  • The inference engine searches the knowledge base uses the rules base

  • Probabilities/possibilities of diagnoses and treatments are displayed

  • Displays the ways it achieved the solutions/conclusions

Global Positioning Systems (GPS) are used for many different applications.

(a) Describe how GPS is used by a smartphone to pinpoint its location

  • The location of the smartphone is calculated using GPS software

  • Signal is transmitted by the satellite

  • Signal is sent almost continuously

  • The data is saved in the smartphone

  • The coordinates of the smartphone are shown on the smartphone screen

(b) Give other examples of the use of GPS.

  • Real time aircraft/ship/drone position

  • Tracking delivery/stolen vehicles

  • Ploughing fields

  • Surveying

  • Military

  • Sat-nav in vehicle to reach a destination

Tawara School is presenting a concert. For previous concerts the booking of tickets was carried out manually using pen and paper. For this concert they are going to use an online booking system. Discuss the advantages and disadvantages of Tawara School using an online booking system rather than the manual system.

Advantages

  • Prevents double booking/overbooking

  • The booking staff can see immediately if the concert is fully booked

  • Bookings can be made 24×7

  • Usually cheaper as lower/fewer overheads

  • Booking staff can more easily see the seats that are available

Disadvantages

  • Requires the school to purchase expensive hardware

  • Setting up is more expensive

  • Maintenance is more expensive

  • Internet access is needed to run the booking system therefore the cost may be increased

  • More reliant on hardware

The temperature in a glasshouse is controlled by a computer. A program is being designed to open and close the glasshouse windows. If the temperature is too hot, then the windows will open; otherwise the windows will close. The systems analyst has produced a number of different instructions to show how the system works. Part of the instructions are shown.

Complete the instructions by writing the most appropriate technical terms to explain how the windows are operated.

Data is read by the sensor.

Analogue data is output from the sensor.

Data from the sensor is sent to the microprocessor via the Analogue to Digital Convertor

If the temperature is greater than the preset value

The microprocessor sends a signal to the Motor/Actuator

Another use of computer control is in the manufacture of cars. Discuss the benefits and drawbacks of using computer-controlled systems rather than humans to build a car.

Benefits

  • Robots can work in sterile/hazardous areas where humans would need

  • protective clothing

  • Robots can work 24/7

  • Cheaper in the long run

  • More accurate

  • Cars will be more consistent

  • Robots do the boring/laborious work

  • Issues can be found quicker

  • Higher productivity

Drawbacks

  • More expensive to buy/more expensive in the short term

  • Maintenance is more expensive as maintenance staff needed

  • Requires backup systems, which are expensive

  • They replace skilled workers, leading to de-skilling

  • They need constant observation which increases the cost of maintenance crews

  • If something goes wrong, it may be difficult to find the error

  • Workers need to be re-trained which is expensive

To gain full marks there must be at least one benefit and drawback

A video of a race can be recorded using a camera either on an autonomous flying vehicle (drone) or in a helicopter. A person would be needed in the helicopter to operate the camera.

Describe two advantages and two disadvantages of using an autonomous flying vehicle (drone) to record the video of the race.

Advantages

  • Safer to use drones than risking the humans filming in the helicopter

  • Cheaper to use a drone rather than using a helicopter

  • The drone could fly closer to the competitors than a helicopter

  • Drones can be used in areas that would not be accessible to the helicopter

Disadvantages

  • More difficult to fix camera problems as no humans present

  • The range of the drone may be smaller

  • The drone may become a distraction as it is closer to the race

  • It can fly out of range and lose control signal

Describe the benefits and drawbacks of using an online booking system.

Benefits

  • Available 24/7 therefore helps customers to book when they want

  • Fewer problems with the bookings/double bookings

  • Faster booking system as not waiting in queues

  • Immediate confirmation of the booking

  • Easier to cancel/change bookings

Drawbacks

  • Relies on telecommunications to make the booking

  • Needs internet access/connection

  • Security issues due to fraud/others seeing personal data

  • Wrong information may be added accidently and this may be difficult to correct

A clothing retailer only sells its clothes on the internet.

(a) Discuss the benefits and drawbacks to the clothing retailer of using internet shopping.

Benefits

  • Saves the cost of having a store

  • Saves cost of rent/insurance/utilities/costs/business rates

  • Saves cost as less staff required

  • Larger customer base therefore increases profits

  • The selling is not limited to shop opening hours therefore increases sales

Drawbacks

  • Increased costs more staff needed to operate/develop the website/drivers

  • Needs large warehouse space/distribution system

  • Reliant on the technology

  • Operates 24/7 therefore increases overheads

  • Relies on customers that only shop online

A customer is purchasing some new clothes from this retailer. Describe the steps the customer would take when purchasing the new clothes using internet shopping.

  • Loads up the website

  • Sets up an account

  • Logs into the website

  • Enters a password

  • Browses through the online catalogue

  • Clicks on the items required

  • Enters the quantity/colours/size of items

  • Adds items to the virtual basket/cart

  • Clicks on the virtual checkout

  • Chooses payment method

  • Chooses delivery method

  • Adds payment/delivery/personal details

  • Checks the details entered

  • Logs out of system

Many devices in the home can be connected to the internet so they can be controlled remotely. These devices are called smart devices. A house contains a smart security system.

Describe the benefits and drawbacks of using a smart security system

Benefits

  • Cameras can be viewed from the smartphone so intruders can be seen/reported

  • Increased sense of security

  • You receive immediate alerts if there is a security breach

Drawbacks

  • You may not be able to deal with the intruders if you are a long way away

  • The wireless technology/data could be accessed by hackers

  • If access to the internet is lost then control of the system is lost

Identify two sensors that could be used with the smart security system

  • Light

  • Temperature

  • Motion

  • Proximity/Passive Infra-red/PIR

  • Pressure pads

  • Acoustic/Sound

Part of the smart security system involves an automatic gate for vehicles approaching the house. There is a CCTV camera at the gate and the smart security system has software for recognising each vehicle’s number plate. Explain how automatic number plate recognition (ANPR) systems work.

  • An image is taken of the front of the vehicle

  • The image is sent to the software

  • The software isolates the number plate from the image

  • Colour brightness and contrast are changed this makes the plate easier to read

  • Each character is read/decoded using OCR software

  • The number plate is searched in the database

  • Comparison is made with number plates stored in the database

  • If the number plate is identified it allows the gate to open

Describe three problems that could occur when the ANPR system reads a vehicle number plate

  • Another vehicle/pedestrian could obstruct the view of the camera

  • The number plate may be too dirty to read

  • The number plate may be in low light/poor weather conditions

  • The number plate may use illegal characters/font

  • The number plate could be in a different position than where it should be

  • Characters are misread

  • Position of characters/grouping of characters

  • The number plate has not been added to the system

Many banks have reduced the number of staff in their branches and replaced them with automatic teller machines (ATMs). These ATMs, which can be located within the bank, can be used by customers to deposit and withdraw money from their bank accounts.

ATMs can be used to deposit cheques. Describe the computer processing involved in depositing a cheque at an ATM.

  • Customer is asked to enter their debit card in the ATM

    Customer’s bank computer is contacted

    The card details are searched in the bank database

  • Card is checked to see if valid/in date/stolen

    Customer is asked to enter their PIN

    PIN is compared to the PIN stored on the chip

  • Customer is asked to deposit cheque

    The system checks whether the cheque is valid

    The cheque is scanned/read by the ATM

    Amount is scanned

    Bank account is checked for sufficient funds

    The image of the scan is saved

  • The customer is asked to select the account to deposit money

    Money is deducted from the bank of the cheque

    Money is added to the account of the payee

  • A receipt is sent to the printer at the ATM

six from these

Customers can visit these banks or use internet banking. Discuss the advantages and disadvantages to a customer of visiting the bank rather than using internet banking.

Advantages

  • Retention of banks therefore all customers could use them

  • Easier for customers to speak to a member of the banking staff

  • Customers do not have to purchase expensive computer equipment

  • Safer than carrying out transactions over the internet

  • Can withdraw cash

  • Do not need the internet

Disadvantages

  • Have to pay to travel to the bank to use the service

  • Customers could waste time standing in queues/travelling to the bank

  • More difficult for people who have a condition which affects their mobility

  • Smaller customer base as it is local

  • Potential for physical robberies

  • Cannot keep track of the accounts as easily

  • Not 24/7

To gain full marks there needs to be advantages and disadvantages

RockIT Airlines representatives use a computer booking system to book flights for customers.

A representative from the airline types in the customer reference number, the number of passengers, departure time, departure date, departure airport and the destination airport.

A customer is planning to take a flight from London Heathrow Airport. The representative types in a code LHR for London Heathrow Airport. One of the reasons for using a code for the airport is to improve data accuracy.

Describe other advantages of using a code rather than typing out the full name

  • Uses up less memory in the computer

  • Quicker to enter the data

  • Quicker to search for data

Describe the importance of data accuracy when making a booking

  • If the data is typed in incorrectly then the booking may be rejected

  • If an incorrect airport code is used they may fly to the wrong airport//May miss the flight

  • If the customer reference number is typed in incorrectly then the booking may be assigned to the wrong person

  • If the number of passengers is incorrectly entered then number of seats will be wrong/overbooked

  • So that the wrong booking is not made

Describe the processing and outputs involved in making the booking

  • Display flights available

  • Booking database is searched for the customer reference number

  • Matching record is retrieved

  • Details of the customer are displayed on the screen

  • Booking database is searched for matching departure airport

  • Booking database is searched for matching destination airport

  • If flight correct, date/time found

  • Search if seats/tickets/flight available

  • If unavailable error message output

  • Outputs the price

  • If seats available, flags seat as booked

  • If not booked then flag removed

  • Reduces number of seats/tickets available by number booked

  • E-ticket/ticket details are output

  • E-ticket/ticket details sent to customer

  • Receipt is printed//Verification email sent

must have at least six of these points

Many bank cards now use contactless technology. Describe the advantages and disadvantages of using these cards rather than cards that use chip and PIN.

Advantages

  • Less wear on the card as it is not used in a device

  • Transaction is quicker

  • Can be read from a pocket

  • No shoulder surfing

Disadvantages

  • Transaction can be read by hacker’s device

  • Does not use a PIN therefore money can be taken if lost

  • Limit on spending on the card

  • If lost the card could be used by anyone so is less secure

A river authority is concerned about levels of pollution in a major river. The quality of the water in the river needs to be monitored using sensors.

(a) Name the sensors that could be used to measure the pollution in the river.

  • Oxygen

  • Light

  • pH

  • Turbidity

(b) Discuss the advantages and disadvantages of using computers to measure the pollution in the river rather than humans measuring the pollution.

Advantages

  • More accurate results produced

  • Computer does not forget to take a reading

  • Results are processed automatically

  • Readings can be taken at more points as many humans are needed

  • Readings can be taken that would be impossible for humans

  • Data can be analysed continuously

  • Readings can be taken more frequently

  • Safer than using humans

  • Better response time

  • Can work 24/7

  • Can be placed in remote areas where humans could not work

  • Fewer humans required therefore reducing the cost

Disadvantages

  • Computer responds less to unusual circumstances

  • Computer equipment can be more susceptible to atmospheric conditions

  • Computer equipment is more likely to be damaged or stolen by vandals

To gain full marks the discussion must have correct answers for both advantages and disadvantages

A customer is booking a seat on a theatre’s online booking system. The customer reserves seats using the theatre’s website and a debit card. The website displays the seats that are available and a database stores the customer details, the payment details and the seat details. When the customer enters their debit card details for a seat, the theatre’s computer communicates with the bank’s computer.

(a) Describe the checks that the bank’s computer will make on the customer’s bank account

  • Is debit card number valid/exists

  • Does name entered match that on system

  • Is expiry/start date valid/matches date stored on system

  • Does security code/CVV entered match that stored on system

  • Is there available credit/funds in the bank account

  • Checks for unusual spending patterns

  • Is card blocked/reported stolen/lost

(b) Describe the processing carried out by the theatre’s computer when making a booking.

  • Computer looks up the date of performance/performance reference number

  • Matching record is retrieved

  • Checks/Searches if the seats are available

  • Flags the seats to stop double booking as temporary hold

  • Reduced number of available seats by the number booked//seats flagged as fullybooked

  • Calculate cost of seats

  • Prints ticket/generates e-ticket

  • E-ticket/ticket sent to customer

  • Receipt is printed/Verification email sent

  • Data is checked for accuracy

  • If booking not completed, then temporarily hold flag is removed from the seat

  • Reduce number of seats available once the booking is complete

Tawara Tours has created a new online booking system to allow customers to book holidays. The system was written using modules.

(a) Describe how the new system could be tested prior to it becoming operational.

  • Each module is tested separately

  • Modules are tested by the programmers

  • Modules/system are tested with live data

  • Errors and problems are noted

  • Improvements are made to the module

  • The module/system is retested

  • Modules are combined and tested together

  • System is tested as a whole

  • System is tested to meet the user’s requirements

(b) Tawara Tours used to book holidays using a manual booking system. This used a pen and paper to make the bookings.

Discuss the advantages and disadvantages of using online booking systems rather than a manual booking system.

Advantages

  • Prevents double booking

  • The customer can see immediately when the holiday has been booked

  • Bookings can be made 24/7

  • No need to travel to the booking office/queue up so saves time

  • Can be booked from any location

  • Saves cost of travelling to the booking office

  • Tickets are usually sent online and therefore paperless//Saves printing and postal costs

  • Usually cheaper as lower/fewer overheads

  • Customers can more easily see the tours that are available

Disadvantages

  • Setting up is expensive//maintenance is expensive

  • Internet access is needed to run the booking system therefore the cost may be increased

  • More reliant on server/network

  • Booking mistakes can be more easily made

  • Mistakes are more difficult to rectify due to the speed of booking

  • If the system crashes during the booking the booking may not be made

To gain full marks there must be at least one advantage and one disadvantage

Robots are used to spray paint cars in a car production company.

Describe the other jobs that robots can perform in car production.

  • Fit windscreens

  • Fit the wheels

  • Welding body panels

  • Move cars from one place to another

  • Fit engines

(b) When the spray paint can is empty it needs to be refilled. There is a sensor in the can which measures the amount of paint. Describe the use of the sensor and microprocessor in this application

  • The depth of the paint is read by the sensor

  • The depth of paint is sent from the sensor to the ADC/microprocessor

  • The digital data from the ADC is read by the microprocessor

  • The microprocessor compares this data to the minimum depth of the paint/preset value

  • If the data is less than the minimum depth/preset value, the microprocessor sends a signal to the actuator

  • If the data is more than the minimum depth/preset value microprocessor does nothing

  • Process is continuous

(c) Discuss the advantages and disadvantages of the introduction of robots rather than employing humans to spray paint the cars.

Advantages

  • They can work in areas where it would be harmful for humans

  • They can work 24/7

  • Cheaper in the long run

  • Higher productivity

  • The finish is more consistent

Disadvantages

  • Expensive to purchase

  • Skills can be lost

  • Expensive to maintain/reprogram

  • Expensive to start up//train staff to operate the robots

To gain full marks there must be at least one advantage and one disadvantage

Rockit Motors recently created a new car sales website. The website uses internet shopping features. Customers can ask questions of the virtual salespeople on the website, and then purchase the car on the website.

(a) Describe two other features of internet shopping

  • Menu of different types of cars

  • Shopping basket in which to place bought items

  • Login for username and password

  • Create a customised car

  • Calculates the price

  • Checkout page for creating the order

(b) Discuss the benefits and drawbacks of using internet shopping for Rockit Motors

Benefits:

  • Fewer staff/fewer shops therefore reduced overheads/lower costs

  • The company can better target customers

  • Updated more often

  • Cheaper to publicise special offers rather than mail shots

  • More special offers can be offered as lower overheads

  • Broader customer base

  • Operates 24/7

  • The customer can see immediately if the car is available

  • Can be used from any location

  • Saves cost/time of travelling to the showroom

Drawbacks:

  • Expensive due to the cost of setting up the website

  • Expensive due to the cost of maintaining the website

  • Expensive due to the need to re-train staff

  • Internet access is needed by the customer

  • Purchasing mistakes can be more easily made

  • Mistakes are more difficult to rectify due to the speed of operation

  • May be difficult to use as help is not as convenient

  • If the system crashes during the purchase the car may not be bought

  • The customer may experience internet/network problems

  • Cannot test drive the car

  • The pictures of the car may not be the same as the actual car

To gain full marks there must be at least one benefit and one drawback

(c) Before the website became operational it needed to be tested. The web designer created a test plan including module and whole system testing. Explain the difference between module and whole system testing.

  • Module testing tests the operation of each module

  • Modules are tested separately

  • Module testing tests the relationships between each module

  • Module testing tests the data passing into and out of the modules

  • Easier to find errors in module testing

  • Whole system testing is carried out after module testing

  • Whole system testing checks that the system works as it is supposed

  • to//matches the user requirements

  • Whole system tests the combined modules

Tick (✓) whether the following are examples of control, measurement or modelling applications.

Humans can send unmanned aircraft into storms to collect wind speeds and temperature data. The unmanned aircraft have sensors attached to them which send the data back to computers at the weather station. The computers analyse the data.

Previously the aircraft was manned and all the data was collected and flown back to the weather station.

Discuss the advantages and disadvantages of using the unmanned aircraft rather than using the manned aircraft.

Advantages

  • Less expensive to fly the aircraft into the storm

  • Less risk to life as there is no flight crew

  • It can be flown closer to the storm

  • Time taken to receive the data is shorter as don’t have to land the aircraft before sending data

  • Results are processed immediately

  • On board computers can analyse the data continuously

  • Readings can be taken more frequently

Disadvantages

  • The sensors could malfunction and there is no way of repairing them easily

  • You can lose the signal due to the electrical charges in the storm

  • Less responsive

  • Slower to react

  • May go out of range

To gain full marks there needs to be advantages and disadvantages

Many teachers feel that monitoring student progress is an important part of the teaching and learning process.

Describe how the features of a spreadsheet can be used by a teacher to help monitor student progress.

  • Student progress can be shown over time using graphs

  • Comparisons between students can be shown using graphs

  • Comparisons with archive data can be shown using graphs

  • Conditional formatting can be used to show how a student is performing

  • compare to other students or past performance

  • Data can be sorted to show the best performers in the class

  • Calculate average marks to enable comparisons

  • Automatic reporting results to parents

  • Filtering students to show those above/below a threshold

Describe the computer processing involved in the use of a microprocessor-controlled fitness tracker when displaying and monitoring the blood pressure of the user.

  • The data is sent to/read by the microprocessor

  • The data is stored by the tracker

  • Convert the raw data into blood pressure data

  • Compare the data with pre-set values

  • If out of range send data to an alert system

  • The data is sent to the screen

A school is planning to introduce a contactless card system for pupils to pay for school meals. Each card contains an amount of money which is topped up by parents. Parents transfer amounts of 7 money into the school system and pupils place the card close to a reader to upload the money onto the card.

(a) Discuss the benefits and drawbacks, to the pupils, of using a contactless card system rather than paying by cash

Benefits

  • Fast throughput of pupils at the tills

  • Fast transaction as only the card is presented

  • If the card is stolen it can be blocked

  • One card is less bulky than money

  • Using the card is more secure because the money can only be used in the canteen

Drawbacks

  • Tendency to spend more as it is a card

  • Difficult to keep track of your spending as no physical money

  • If the card is damaged/lost the pupil cannot buy food/lose all their money

  • Card needs topping up regularly

  • Cards will need to be purchased by the pupils and can be expensive

  • Parents can see what the pupils buy

  • If there is an issue with the machine not easy to see mistakes

  • Easier to misplace than cash/coins

  • Parents can limit how much is spent on food

  • Pupils can only spend the money in the canteen and on food

To gain full marks there must be at least one benefit and at least one drawback

(b) The terminals in the school use electronic funds transfer at point of sale (EFTPOS). Describe the computer processing that takes place to pay for a meal at the EFTPOS terminal using the card.

  • The cost of the meal is totalled

  • The reader reads the details from the card

  • The amount of money on the card is checked

  • The total is compared to the amount of money on the card

  • If it is greater the transaction is rejected

  • If it is less than or equal to then the transaction is accepted

  • Checked whether card it is correct type/stolen/blocked

  • The cost is deducted from the amount on the card

  • The amount/total balance on the card is updated following the transaction

  • The amount is credited to the school system

  • The details of the receipt are prepared//The receipt is produced//Rejection slip is produced//Message is prepared

Tawara school uses an optical mark recognition (OMR) system for its school register. An example of the register is shown. For each session of the school there are two lozenges to be shaded in.

At the start of the registration period the teacher shades in a lozenge [P] on the register to show that a pupil is present and shades in a lozenge [A] for each pupil who is absent. If a pupil is late then the teacher shades in both the [P] and the [A] lozenges. The register sheets are sent to the school office to be processed and the data from them is stored in the computer’s database.

(a) Describe the inputs and computer processing of the registers when they are sent to the school office, prior to them being stored on the computer’s database.

  • OMR sheets are scanned in using an optical mark reader//Reader reads the lozenge

  • Data is sent to the computer

  • A template of the register is loaded into the computer

  • A value is assigned to each lozenge

  • A light passes through the scanner and shows position of each filled in

  • lozenge//Comparing dark spots with lighter areas//Use X Y coordinates

  • The position is compared to the template/pre-determined data

  • If the lozenge shaded is [P] then the pupil is recorded as present

  • If the lozenge shaded is [A] then the pupil is recorded as absent

  • If both lozenges [A] and [P] are shaded then the pupil is recorded as late.

  • If no lozenge on a line is shaded the result is discarded

(b) The headteacher of the school is considering modernising the registration system so that pupils can register using a facial recognition system.

Discuss the advantages and disadvantages of using a facial recognition registration system rather than the OMR system they currently use.

Advantages

  • Faces are unique therefore greater security

  • Data entry is faster as it does not need to be sent to the office for entry

  • Data entry is more accurate the teacher could enter the wrong data on OMR sheet

  • Greater security as the pupil needs to be present to register

  • More difficult to fake biometrics

  • OMR data sheets can be forgotten or lost

Disadvantages

  • Facial injuries/facial hair/glasses/masks can affect the data entry

  • The cost of setting up a new system is higher as extra hardware and

  • software needs to be purchased//Setting up the system is more expensive

  • Time consuming to set up all the pupils

  • The data will need to be updated regularly due to facial changes as pupils get older

  • Higher error rate

  • System is more complex therefore may cost more to maintain//Maintaining the system is more expensive

  • The environment and usage may affect the reader

  • Biometric systems are not 100% accurate

  • Less flexibility as the OMR sheets can be used anywhere in the school

  • Biometric data harder be reset if incorrect/if change needed

  • Greater invasion of privacy as biometric data has to be stored on the computer

To gain full marks there must be at least one advantage and one disadvantage

Biometric data, like facial recognition, is an example of personal data. Give other examples of personal data that could be stored on the school registration database

  • Name

  • Address

  • Gender

  • Date of birth

  • Personal contact details, such as Email address and phone number

  • ID card/roll number

  • Race//Ethnic origin

The Fish Bowl is a large outdoor music arena. It uses an online booking system. A customer has entered her data into the booking system using an online data entry form.

(a) Evaluate this online data entry form.

Positives

  • The fields are fully visible on the screen

  • The fields are clearly labelled

  • Ample/suitable space to enter the data

  • Screen looks clear to read

  • Text is clear to read

  • Suitable space between fields

Negatives

  • No indication of what to do for the seat position/how to select the correct option

  • There is too much space to enter the data

  • No drop down/combo box lists for number of adults/children

  • No navigation/submit/help buttons

  • No radio button for position of seat

  • No explanation on how to fill in details

  • The form does not fill the screen

  • Text is too small

To gain full marks there needs to be at least one positive and at least one negative

(b) When a person makes a booking, a ticket will be produced for each person. The ticket will be sent by email and can then be printed out or used on a smartphone to gain entry to the event.

Design a ticket that includes elements for both visual and electronic checking for the forthcoming music event.

Max four from:

  • Adult or Child shown/type of ticket

  • Name of the performance

  • Time of the performance

  • Date of the performance

  • Seat position

  • Title of the venue

  • Seat number

  • Ticket number shown

  • Person’s name

Uses a bar code/QR code/RFID – 1 mark

Looks like a ticket with enough elements – 1 mark

Autonomous vehicles are being tested on some of the world’s roads. These vehicles can travel in convoys with each vehicle following the one in front with a set distance between them. The whole operation is computer controlled. If the vehicle in front slows down, then the following vehicle also slows down to maintain the distance between them.

A proximity sensor is used to detect how close the vehicle is to the vehicle in front.

Describe how the microprocessor would maintain the set distance between the vehicles

  • Microprocessor reads the data

  • The data from the proximity sensor is compared to the pre-set value

  • The pre-set value is set to show the minimum distance from the vehicle in front

  • If the values are the same nothing happens

  • If the values are different the microprocessor sends a signal to the actuator

  • Actuator speeds up the vehicle/slows down the vehicle/applies the brakes

  • The process is continuous

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