Client Response to Illness and Mental Health Assessment
Individual Factors Affecting Response to Illness
Age, Growth, and Development:
- Based on Erik Erikson's psychosocial stages of development.
- Consider if a patient missed a stage; compensate accordingly (e.g., building trust with a patient who didn't learn it as an infant).
Biologic and Genetic Factors:
- Factors beyond voluntary control.
Physical Health and Health Practices:
- Healthier individuals cope better with stress.
- Mental illness and crisis are stressful.
Response to Drugs:
- Varying rates of metabolism among individuals; older adults often metabolize drugs slower.
- Smaller doses and longer intervals may be necessary.
Self-Efficacy:
- The belief that one's actions make a difference in their health.
- Based on past difficult experiences.
- Affected by social persuasion and modeling.
- Involves stress reduction, physical strength, and positive interpretation of physical sensations.
Hardiness:
- Ability to resist illness under stress.
- Three components:
- Commitment: Active engagement.
- Control: Ability to make decisions.
- Challenge: Perceiving change as beneficial and a way to grow.
Resilience:
- Healthy response to situations using problem-solving abilities.
- Ability to cope with adverse situations.
- High resilience observed in US Army Reserve and National Guard soldiers.
Spirituality:
- Addresses meaning of life and purpose.
- Provides support and solace in coping with stress and illness.
- Requires sensitivity to client's beliefs and practices.
Interpersonal Factors Affecting Response to Illness
Sense of Belonging:
- Connectedness within social systems and the environment, including family and friends.
- Helps individuals cope better.
Family Support:
- Meaningful relationships improve health and well-being.
- Effectiveness depends on the person's willingness to accept help and trust their family.
Cultural Factors Affecting Response to Illness
Beliefs About the Cause of Illness:
- Natural causes: E.g., too much cold or heat.
- Unnatural causes: E.g., supernatural forces or punishment from a deity.
Communication:
- Use approved translators for clients who prefer another language.
- Speak directly to the client, maintaining eye contact, and allow time for translation.
- Document translator use including their number.
- Example of using translator when administering medication and assessing a Vietnamese speaking patient.
- Importance of using a translator even if the doctor is busy.
- Example of using translator when removing sutures from a deep wound.
Physical Distance:
- Maintain appropriate physical distance, especially with mental health clients, to avoid triggering feelings of aggression or past abuse.
- A distance of six feet is generally recommended.
Positioning:
- Use a non-confrontational stance by turning slightly to the side with arms at your sides and one foot behind the other.
- Allows for a quick exit if the situation escalates.
- Ensure a safe environment by positioning yourself closest to the door.
- May be helpful to leave the door slightly open.
Social Organization:
- Consider the client's role in their family and how their illness impacts it.
- Worries about family can affect healing and self-care.
Religious Beliefs and Values:
- Recognize and respect patient's religious beliefs.
Ethnicity vs. Culture:
- Ethnicity: What you're born with (genetic and geographical).
- Culture: How you're raised, traditions.
- Example: A baby born in China and adopted by an American family is ethnically Chinese but culturally American.
- Ask the client about their cultural practices and beliefs to avoid assumptions.
Time Orientation:
- Varies across cultures.
- Some cultures value punctuality, while others have a more relaxed approach to time.
- Individual families also have different views of time.
- Example: In a pain clinic, staff allowed for time differences with a client from a different culture.
Environmental Control:
- Adjust room temperature for patients who believe natural causes (e.g., being too hot or cold) cause illness.
Biologic Variations:
- Some ethnicities have inherent predispositions to certain disorders.
- Example: Sickle cell anemia.
- Some blood pressure medications may not work for people of certain ethnic backgrounds.
Socioeconomic Status and Social Class:
- Income can cause health disparities.
- Education affects health literacy.
- Occupation impacts security and stability.
Cultural Patterns and Differences:
- Questions to ask:
- How would you like to be cared for?
- What do you expect or want me to do for you?
- Do you follow any dietary preferences or restrictions?
- How can I assist you in practicing your religious or spiritual beliefs?
- How do you think this health problem came about?
- What kinds of remedies have you tried at home?
- Questions to ask:
Assessment:
- Always ask about cultural factors and never assume.
- The client is the best source of information.
- Use an open and objective approach; be non-judgmental.
- Use therapeutic communication techniques to encourage sharing.
Mental Status Examination (MSE)
- Adding a mental health component to the nursing assessment.
- Relies on client cooperation but can be adapted when cooperation is limited.
- Use of quotations in documentation to capture the client's expressions and thoughts.
- Previous documentation (ED, doctor's notes) can provide insights if client is uncooperative.
- If the patient can't sit for the assessment, ask a few questions at a time.
- Consider the client's physical health and how it affects the psychosocial assessment, aligning with Maslow's hierarchy of needs.
- Address physical needs (e.g., alcohol withdrawal, coldness) before beginning the assessment.
- Previous negative experiences can make them guarded during the assessment.
- Ensure sensory abilities (hearing and seeing) and provide assistance if needed
- Non-judgmental, encouraging attitude and therapeutic active listening are essential.
Video Example
A helpful interaction between a therapist who is assessing a teenager.
The therapist makes sure the client understand his right to privacy and confidentiality.
Key Observations:
- Patient slowly warms up.
- Therapist uses eye contact and jots down notes.
- Therapist reflects back what client said.
- Therapist sits with the awkward silences.
- The interviewer asked why, which didn't work and quickly changes the approach.
Privacy Considerations
- Environment should be comfortable and safe.
- Involve family and friends with client permission.
- Privacy policy and code system used on the floor.
- Can't give family information without client's release of information.
- If someone has a warrant out, the mental health hospital is a safe environment, so we do not tell the police they are in the hospital.
- A missing person's case might be different when the police ask.
Phrasing Questions
- Use open-ended questions for detailed information.
- Use closed-ended questions for anxious or depressed clients.
General Framework for MSE
- Use framework to ensure proper questioning.
- History: Age, ID band (verify spelling/birth date).
Observations
General Appearance and Motor Behavior:
- Dress, hygiene, grooming.
- Automatisms: Nervous movements (finger drumming, knee bouncing).
- Psychomotor retardation: Slowed movements.
- Waxy flexibility: Maintaining the same position.
Mood and Affect:
- Mood: Emotional state.
- Affect: Outward expression of mood (facial expressions).
- Flat affect: No facial expression.
- Inappropriate affect: Laughing at something not funny.
Thought Process and Content:
- These are different definitions of things that you would notice in someone with schizophrenia.
- Circumstantial Thinking: Unnecessary details before answering.
- Delusion: Fixed false belief not based in reality.
- Flight of Ideas: Rapid shift from one idea to another (mania).
- Ideas of Reference: Type of delusion, they refer everything to themselves.
- Loose Association: Disorganized thoughts jumping from one idea to another.
- Word Salad: Jumbled words.
- Neologisms: Made up words.
- Tangential Thinking: Getting off on a tangent and not coming back to the question.
- Thought Blocking: Stopping in the middle of a sentence.
- Thought Broadcasting: Belief that others can read thoughts.
- Thought Insertion: Belief that others insert thoughts into the brain.
- Thought Withdrawal: Belief that others take thoughts away.
Suicidal/Homicidal Ideations:
- Assess for thoughts of self-harm or harming others.
- Ask about past attempts and current plans.
Sensorium and Intellectual Processes:
- Orientation: Person, place, time, situation.
- Memory: Assess recent memory (e.g., three-word recall).
- Concentration: Spell a word backward, count backward by fives.
- Abstract Thinking: Interpret proverbs (e.g., "The grass is greener on the other side").
- Literal thinking: Concrete thinking.
- Abstract thinking: Recognize the real meaning.
- Sensory-Perceptual Alterations: Hallucinations (auditory, visual, tactile)
Judgment and Insight:
- Judgment: Ability to adapt behavior and decisions to the environment.
- Insight: Ability to understand the true nature of the situation and accept responsibility.
Self-Concept:
- Self-worth, body image, confidence.
Roles and Relationships:
- Role in the family/satisfaction/anxiety.
Physiologic and Self-Care Concerns:
- Health status, allergies, medications, substance use (alcohol, nicotine).
Synthesis
- Use information for nursing process/care plans.
- Consider potential biases in psychological tests.
- Psychiatrist/Practitioner diagnose using DSM-5 criteria.
- MSE assesses current mental status.
- Mini Mental State Exam (MMSE) is for dementia assessment.