safety
Patient Care Safety Overview
- Definition of patient safety involves:
- Preventing medical errors, such as:
- Failure to ask for patient's name and birth date for identification
- Incorrectly marking surgical procedures, e.g., performing amputation on wrong limb
- Adverse drug events due to medication reactions
- Preventing client falls and suicides
The Joint Commission (TJC)
- Established in 1951
- Functions as an impartial national organization which accredits hospitals and healthcare facilities based on:
- Safety performance
- Policy and procedure adherence
- Positive health outcomes
- TJC accreditation is crucial for facilities to receive
- Funding from CMS (Centers for Medicare & Medicaid Services)
- Over 22,000 healthcare institutions and programs currently accredited by TJC
- TJC evaluations occur every three years:
- Includes monthly submission of safety and quality performance outcomes
- Trends are identified through outcomes that are quantifiable
- Quarterly performance measures are tracked with action plans for specific outcomes
National Patient Safety Goals
- Identify safety practices that healthcare institutions should accomplish
- Based on trends of adverse and sentinel events in healthcare nationally
- Standards of compliance catalogued and emphasized within facilities
- Goals are defined to ensure safe and effective delivery of healthcare
- Recommendations are made to avoid adverse outcomes
Creating a Culture of Safety
- Involves cooperation between:
- Healthcare team
- Patients
- Patients' families
- Initiated by:
- Nurses performing handoff reports at the client's bedside
- Correct identification of patients by confirming:
- Name and date of birth
- Special considerations for similar names among patients
- Improving staff communication, especially for critical lab results:
- Results should only be communicated directly to the patient's nurse or charge nurse
- Safe use of medications includes:
- Correct labeling and medication reconciliation
- Verifying anticoagulant administration timing with physicians prior to procedures
- Safe use of alarms:
- Ensure alarms are activated before leaving bedside
- Prevention of healthcare-associated infections:
- Strict adherence to hygiene protocols
- Reducing risk of suicide through:
- Routine surveillance of at-risk patients
- Removing potentially harmful objects from vicinity
- Prevention of adverse events during surgery through:
- Conducting timeout procedures
- Performing safety checks
- Nurses should spend 70% of their time at the bedside through:
- Hourly rounding
- Bedside shift report
- Responding quickly to call light requests
- Strengthening management:
- Establish leadership development programs
- Develop rapid response teams for deteriorating patient conditions
- Implementing standardized communication frameworks such as ISBAR (Introduction, Situation, Background, Assessment, Recommendation)
Unexpected Events in Healthcare
- Definitions:
- Near Miss: A potential error caught before causing harm
- Patient Safety Event: An event that occurred without harm, e.g., medication errors not resulting in patient injury
- Sentinel Event: Critical adverse events that cause severe harm or death to a patient
Communication of Events
- Importance of openly reporting errors without fear
- Incident reports are confidential, not part of patient's chart
- Root cause analysis for error investigation includes addressing three key questions:
- What happened?
- Why did it happen?
- What can be done to prevent it?
Barriers to Reporting Events
- Barriers include:
- Fear of repercussions
- Lack of time or clarity around reporting protocols
- Insufficient education and training
- Personal bias or favoritism among staff
Nurse Safety Awareness
- Maximum work periods and exhaustion recognition are pivotal
- Mental and emotional state can affect decision-making in patient care
- Facilities collaborate with agencies for safety protocols regarding:
- Client identification
- Electrical and chemical safety
- Radiation safety
- Infants: Risk of burns, poisoning, choking, drowning, and car safety
- School-aged children: Vehicle safety, sports injuries, internet safety
- Adolescents: Alcohol, water safety, and bullying
- Adults: Substance abuse and workplace accidents
- Elderly: Falls are primary concern
Hospital-Acquired Injures
- Types of hospital-acquired injuries include:
- Falls, burns, and pressure injuries
- DVTs (Deep Vein Thrombosis) and unsafe insulin use
Safety Protocols and Procedures
- RACE Acronym for fire safety:
- R: Rescue
- A: Alarm
- C: Contain
- E: Evacuate
- Insulin administration verification must be performed by two nurses in the room
Prevention Strategies for Falls
- Strategies include:
- Non-skid footwear
- Bed positioned lower
- Clutter-free environments and adequate lighting
- Regular hourly rounding and prompt response to call lights
- Restraint use should be a last resort after all other measures fail, and monitored diligently
Restraints
- Check patients under restraint every hour and document findings
- Physical vs. chemical restraints and proper applications
Conclusion
- Importance of maintaining patient safety protocols as a fundamental aspect of healthcare provision and legal responsibility.