Egan's SOLER Model Study Notes

Overview of Egan's SOLER Model

  • SOLER is a model developed by Gerard Egan, an American psychologist, in 1975 as part of his comprehensive approach known as the "Skilled Helper" method in counseling.

Focus of the SOLER Model

  • Primary Focus: The SOLER model emphasizes the importance of attending skills in a counseling session.
    • Definition of Attending Skills: Attending skills include a combination of verbal and non-verbal behaviors that the counselor employs to demonstrate their presence, attention, and genuine interest in understanding the client.
    • Purpose: Egan created this model and acronym to help new counselors in therapeutic settings understand how to use their body language effectively, engage in non-verbal active listening, and promote a supportive atmosphere for clients.

Breakdown of SOLER Components

  • S: Squarely

    • The counselor's posture in relation to the client is critical.
    • Positioning your face to face with the client's face indicates engagement, interest, and active listening.
    • It's acceptable to have your shoulders slightly turned away to reduce feelings of intimidation; however, the face should be directed squarely towards the client.

  • O: Open

    • The term "open" also pertains to the counselor's posture.
    • Arms and legs should be uncrossed to convey a sense of ease to the client.
    • An open body posture helps prevent feelings of intimidation and promotes comfort during the session.

  • L: Lean

    • Leaning slightly towards the client expresses care and genuine interest.
    • This subtle forward lean communicates that the counselor is engaged and that the client's concerns are recognized and valued, which furthers the client's comfort and openness.

  • E: Eye Contact

    • Maintaining eye contact is crucial as it signifies interest and concern for the client.
    • It is vital to moderate eye contact to ensure that the client does not feel threatened or overwhelmed by intense staring.

  • R: Relax

    • It’s paramount for the counselor to maintain a state of relaxation in the presence of the client.
    • Signs of anxiety or fidgeting can be transmitted to the client, leading them to feel that the counselor is disinterested or causing them to adopt the counselor's tension.
    • Creating a relaxed environment is fundamental to effective counseling.