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Chapter 1

Introduction

• Overview of facility and event management basics.

Introduction to Facility & Event Management

• Types of Facilities: Different categories of venues used for events.

• Scope of Events: The range and nature of events that can be hosted.

• Unique Attributes: Factors that differentiate events such as:

  • Risks: Potential hazards associated with events.

  • Target Market: The audience demographic that events aim to attract.

  • Costs: Financial considerations involved in organizing events.

  • Marketing: Strategies to promote events effectively.

  • Purpose and Objectives: The goals behind hosting events.

COVID-19 Impact

• Impact on Society: How the pandemic has transformed social interactions and norms.

• NCAA Decisions: Changes in policies and procedures due to COVID-19.

• International and Professional Sport Impact: Effects on major sporting leagues and events worldwide.

• Technology in Facility Management: New technology adopted to address COVID-19 challenges.

• Germs and Viruses Concerns: Additional health concerns such as MRSA in event spaces.

Emergent Topics

• Sustainability: Focus on environmentally friendly practices in facility management.

• Violence: Addressing security and risks associated with sporting events.

• Technology: Innovations improving facility and event management.

• Innovation: Evolution of ideas and practices in the field.

Sustainability

• Energy Consumption and Impact:

  • 73% of electricity consumed by buildings.

  • 40% of raw materials used comes from buildings.

  • Major contributor to CO2 emissions (38%) and waste (30%).

  • 13.6% of water consumed by facilities.

• Sustainable Practices: Growing emphasis on eco-friendly practices including:

  • Net-zero buildings: Example: Levi's Stadium.

  • First net zero carbon arena: Example: Climate Pledge Arena.

  • LEED Certification: Recognition for energy-efficient structures (e.g., Nationals Park & Soldier Field).

Leadership in Energy and Environmental Design (LEED)

• Overview: Developed by the United States Green Building Council (USGBC); a prominent green building verification program.

• Points System: Projects earn credits in sustainability categories.

LEED Certification Project Types

• Categories:

  • Building Design & Construction

  • Interior Design & Construction

  • Building Operations & Maintenance

  • Neighborhood Development

  • Homes

• Certification Levels:

  • Certified: 40–49 points

  • Silver: 50–59 points

  • Gold: 60–79 points

  • Platinum: 80+ points

LEED Project Checklist/Categories

• Categories and Point Distribution:

  • Location & Transportation: 16 points

  • Sustainable Sites: 10 points

  • Water Efficiency: 11 points

  • Energy and Atmosphere: 33 points

  • Materials and Resources: 13 points

  • Indoor Environmental Quality: 16 points

  • Innovation: 5 points

  • Regional Priority: 4 points

Case Study: Golden 1 Center (Sacramento, CA)

• Recognition: Awarded the world's greenest sports facility for 2017.

• Performance Metrics: Example of top-tier building performance.

• Sustainability Initiatives:

  • Power needs met entirely through solar energy.

  • Water usage reduction of 45% below California's code.

Sustainability in Facility Operations

• Key Considerations:

  • Architectural Design Features: Importance of aesthetic and functional guidelines.

  • Corporate Social Responsibility (CSR): Integrating CSR into operational practices.

  • Operational Integration:

    • Construction

    • Cleaning

    • Scheduling

    • Communications

    • Recycling, reclamation, and composting efforts

Violence in Sport

• Growing Importance: Increased focus on security in sport venues.

• Facility Vulnerability: High-profile events are at risk of attacks.

  • Planning Necessity: Facility professionals must develop threat management strategies.

• Historical Context: Notable incidents as reminders of potential violence.

Incidents of Violence in Sport and Entertainment

• Major Attacks:

  • 1972 Munich Olympics

  • 1996 Atlanta Olympics

  • 1989 Hillsborough Tragedy

  • 1993 Monica Seles Stabbing

  • 2004 Malice at the Palace

  • 2005 University of Oklahoma Football Game Bombing

  • 2013 Boston Marathon Bombing

  • 2015 Paris Attacks

  • 2018 Jackson eSports Event Shooting

Categories of Violence in Sport

• Seven Categories Identified:

  • Assault

  • Discharge of missile

  • Fighting

  • Pitch invasion

  • Terrorism

  • Vandalism

  • Verbal abuse

• Specific Types:

  • Hooliganism: Fan-on-fan violence

  • Celebratory violence (e.g., court-storming)

Violence Prevention Strategies

• Preventative vs Reactive Procedures: Focus on planning ahead versus addressing incidents as they happen.

• Factors to Manage:

  • Staff decisions

  • Balancing frequency and severity of incidents

  • Importance of trained personnel

Technology in Facility Management

• Operational Efficiencies:

  • Use of LED lighting and digital menu boards.

  • Modern payment systems and concessions management.

• Customer Experience Improvements:

  • Enhanced Wi-Fi access

  • Social media engagement and on-demand services

  • Upgraded parking services and video boards for information dissemination

Innovative Facility Design

• Design Elements:

  • Fixed vs retractable roofs for functionality

  • Use of unique materials and aesthetics (e.g., Allianz Arena in Munich).

  • Specialized spaces for various event needs (e.g., locker rooms, communal spaces).

• Event Planning Considerations:

  • Identifying unique events the facility can host.

  • Assessing reasonable accommodation for events.

  • Aligning events with facility’s mission and vision.

Conclusion

• Industry Changes: Evolving challenges faced by facility managers in recent decades.

• Facility Advancements: New sports and entertainment facilities now feature enhanced amenities and designs.

• Management Demand: Growing need for qualified facility and event managers to handle risks and improve customer satisfaction.