Edmund: Will work to add him to the meeting as he was unavailable.
Shafiq will reach out to Peter Wallace to ensure Edmund is added.
Meeting Details
Peter Wallace organized the meeting alongside previous discussions with Shafiq and Edmond focused on Northern Reflections.
Northern Reflections: Responsible for three apparel companies: Reflections, Cleo, and Ricky.
ZInsights Portal Access
Edmund needs login credentials for the ZInsights portal.
Michael: Unable to create login credentials since Edmund should have a Toys R Us email domain for accessing.
Twazos Email: Confirmed that Edmund now has a Twazos email, which allows creating access credentials.
Action: Michael will add Edmund to ZInsights post-meeting if personal information is provided.
IPs for PE Routers
Edmund's Request: Requests IPs for the PE routers.
Response: Cannot provide the actual IPs of the PE router but can provide information regarding the circuits it uses.
Michael will follow up with Ron on this matter to gather more information.
Ticket Update
Current tickets:
Two open tickets: One P3 and one P4.
P4 Ticket: Has been ongoing, but a recent dispatch resulted in success.
Incident Resolution:
DIA circuit restored after sealed fiber work and Sienna SFP replacement reported full bandwidth tests: 700extMbpsup, 500extMbps according to carrier updates.
Need confirmation for incident archiving after successful completion.
Equipment Return
Closed Stores Equipment:
Many pieces returned due to store closures earlier the previous year.
Discussion on how to handle RMA (Return Merchandise Authorization) numbers and labels for shipping equipment.
RMA # Handling Equipment Returns
Michael: Will send back equipment and logistics mentioned, confirming that a return label (RMA) will be created.
Queries about how many devices will be returned and what weight categories apply to shipping. - Action: Michael will coordinate on return shipping logistics.
Maintenance Notifications
Upcoming maintenance in May concerning data transfer infrastructure in Concord.
Michael stressed that monitoring is needed to confirm minimally affected areas.
Weekly Review
Focused on summarizing the last week's activity and ensuring all points were captured.
Action items noted include confirmations of revised distribution lists for emails and ticket summaries, including removals and additions of attendees.
Actions and Follow Up
Action Items:
Peter to add Admin Wong and remove Mayank from the meeting.
Shafiq to follow up with Peter for Edmund’s addition.
Michael to send IPs information to Ron regarding PE routers.
Confirm ticket resolutions and archiving procedures.
Create RMA numbers for returning equipment and agree upon shipping logistics.
Monitor upcoming maintenance impact and ensure relevant parties are informed.
Conclusion
Meeting concluded with acknowledgments of tasks to be completed and gratitude expressed among participants.