TRU cadence 04/02/2026

Meeting Summary

  • Participants:
    • Peter Wallace (Organizer)
    • Shafiq
    • Amanda
    • Michael
    • Ron
    • Edmund (invited)

Attendee Changes

  • Admin Wong to be added to the meeting
  • Mayank to be removed from the meeting
  • Edmund: Will work to add him to the meeting as he was unavailable.
  • Shafiq will reach out to Peter Wallace to ensure Edmund is added.

Meeting Details

  • Peter Wallace organized the meeting alongside previous discussions with Shafiq and Edmond focused on Northern Reflections.
    • Northern Reflections: Responsible for three apparel companies: Reflections, Cleo, and Ricky.

ZInsights Portal Access

  • Edmund needs login credentials for the ZInsights portal.
  • Michael: Unable to create login credentials since Edmund should have a Toys R Us email domain for accessing.
  • Twazos Email: Confirmed that Edmund now has a Twazos email, which allows creating access credentials.
  • Action: Michael will add Edmund to ZInsights post-meeting if personal information is provided.

IPs for PE Routers

  • Edmund's Request: Requests IPs for the PE routers.
    • Response: Cannot provide the actual IPs of the PE router but can provide information regarding the circuits it uses.
    • Michael will follow up with Ron on this matter to gather more information.

Ticket Update

  • Current tickets:
    • Two open tickets: One P3 and one P4.
    • P4 Ticket: Has been ongoing, but a recent dispatch resulted in success.
    • Incident Resolution:
    • DIA circuit restored after sealed fiber work and Sienna SFP replacement reported full bandwidth tests:
      700extMbpsup700 ext{Mbps}^{up}, 500extMbps500 ext{Mbps} according to carrier updates.
    • Need confirmation for incident archiving after successful completion.

Equipment Return

  • Closed Stores Equipment:
    • Many pieces returned due to store closures earlier the previous year.
    • Discussion on how to handle RMA (Return Merchandise Authorization) numbers and labels for shipping equipment.

RMA # Handling Equipment Returns

  • Michael: Will send back equipment and logistics mentioned, confirming that a return label (RMA) will be created.
  • Queries about how many devices will be returned and what weight categories apply to shipping. - Action: Michael will coordinate on return shipping logistics.

Maintenance Notifications

  • Upcoming maintenance in May concerning data transfer infrastructure in Concord.
  • Michael stressed that monitoring is needed to confirm minimally affected areas.

Weekly Review

  • Focused on summarizing the last week's activity and ensuring all points were captured.
  • Action items noted include confirmations of revised distribution lists for emails and ticket summaries, including removals and additions of attendees.

Actions and Follow Up

  • Action Items:
    • Peter to add Admin Wong and remove Mayank from the meeting.
    • Shafiq to follow up with Peter for Edmund’s addition.
    • Michael to send IPs information to Ron regarding PE routers.
    • Confirm ticket resolutions and archiving procedures.
    • Create RMA numbers for returning equipment and agree upon shipping logistics.
    • Monitor upcoming maintenance impact and ensure relevant parties are informed.

Conclusion

  • Meeting concluded with acknowledgments of tasks to be completed and gratitude expressed among participants.