_H_ BOH4M - Lesson 1 - LN, Organizations
Page 1: Lesson Introduction
Lesson Title: Organizations BOH4M 1
Page 2: Learning Objectives
Assess the role of management within an organization.
Identify characteristics of an organization (purpose, division of labour, hierarchy of authority).
Evaluate different levels of management concerning roles, responsibilities, activities, skills, and competencies.
Page 3: Understanding Organizations
Definition of an organization.
Page 5: Definition of an Organization
An organization is an arrangement of people and resources working together toward strategic goals.
Page 6: Organizations as Systems
Made of interrelated parts functioning together to achieve a common purpose.
Interact with environments and transform inputs into outputs.
Feedback mechanisms indicate how well they meet customer and societal needs.
Page 7: Open Systems Concept
Environmental inputs are transformed into outputs.
Organizations create products/services that the environment consumes.
Page 9: Purpose of Organizations
Organizations exist to provide goods or services to society.
Activity: Identify a profit and a non-profit organization for discussion.
Page 10: Organizational Purpose
Every organization has a mission or purpose, often stated in a mission or vision statement.
Page 11: Mission Statement Components
Identifies:
Customers/clients served.
Products/services provided.
Underlying values or philosophy of the organization.
Page 12: Understanding Vision Statements
Mission: Answers "why do we exist?"
Vision: Answers "what will the future look like?"
Distinction: Mission is about present; vision is about future.
Page 13: Vision Statement Examples
Oxfam: A just world without poverty.
Feeding America: A hunger-free America.
Alzheimer’s Association: A world without Alzheimer’s.
Page 15: Activity - Finding Missions and Visions
Research mission and vision statements of two favorite organizations for class presentation.
Discuss differences and reasons for specific word choices.
Page 16: Introduction to Organizational Performance
Theme: Effectiveness vs. Efficiency.
Page 18: Measuring Performance
Productivity: effectiveness and efficiency assessment.
Effectiveness: task output and goal accomplishment.
Efficiency: resource costs related to goal accomplishment.
Page 19: Productivity Matrix Introduction
Visual matrix to categorize organizational decisions based on effectiveness and efficiency.
Page 20: Productivity Matrix Framework
Framework categorization:
Effective but inefficient
Effective and efficient
Ineffective but efficient
Ineffective and inefficient.
Page 21: ABC Inc. Example 1
Scenario: ABC hires 5 employees solely for organizing "Employee Vacation Forms" leading to the best filed forms in the industry.
Page 23: ABC Inc. Example 2
Scenario: ABC hires no new employees leading to disorganized forms.
Page 25: ABC Inc. Example 3
Scenario: ABC hires 1 employee who manages filing while performing other tasks, achieving satisfactory organization of forms.
Page 27: Group Activity
Create examples that fit into the productivity model categories.
Page 29: Organizational Charts Overview
Discuss the hierarchy structure of organizations using charts.
Page 31: Significance of Organizational Charts
Organizational structure reveals information about management and reporting levels.
Page 32: Impact of Structure Type
Comparison of tall vs. flat organizational structures in terms of control and employee freedom.
Page 36: Tall vs. Flat Structures
Tall Structures: Rigid, narrow control, limited freedom.
Flat Structures: Wider spans of control, less rigid, more freedom.
Page 37: Organizational Theory
Max Weber's theory on bureaucracies: importance of hierarchy and division of labor for efficiency.