PQ's for CH 8

Chapter 8: Conformity and Obedience

Pete Frates

  • Former college baseball player.

  • Inspired the Ice Bucket Challenge to raise awareness and funds for ALS.

  • Diagnosed with ALS, which heightened public discourse and attention towards the disease.

What is Conformity?

  • Definition: A change in one’s behavior due to the real or imagined influence of others.

Informational Social Influence

  • Concept: Relying on others as a source of information to guide behavior in ambiguous situations.

  • Leads to conformity as we accept others' interpretations as correct.

    • Private Acceptance: Conforming out of a genuine belief that the group is correct.

    • Public Compliance: Conforming publicly without necessarily believing in the others' actions.

Study Example: Jessica Nolan's Experiment

  • Focused on energy conservation.

  • Informing individuals that their neighbors conserved energy increased personal energy conservation efforts.

  • Demonstrates how conformity can lead to private acceptance.

Page 2: Autokinetic Effect and Sherif’s Experiment

Autokinetic Effect

  • Definition: A perceptual phenomenon where a stationary light in a dark environment appears to move.

  • Caused by small involuntary eye movements without a reference point.

Sherif’s Experiment (1935)

  • Purpose: Studied conformity and social influence using the autokinetic effect.

    1. Phase 1 (Individual Judgment): Participants made individual judgments on light movement in isolation; responses varied.

    2. Phase 2 (Group Influence): Participants discussed their estimates in groups; responses converged over time towards a group norm.

    3. Phase 3 (Lasting Influence): Tested alone again, participants stuck to group estimates—indicating internalized social influence.

  • Conclusion: Individuals look to others for guidance in ambiguous situations, leading to informational social influence.

Page 3: Being Accurate

Increased Susceptibility

  • Susceptibility to informational social influence increases with the need for accuracy, especially in crises.

  • Example: During dangerous situations, individuals seek guidance from those they trust when unsure how to respond (e.g., COVID-19 rumors).

When People Conform to Informational Social Influence

  • Situations are ambiguous

  • Situations are crises

  • Others present are perceived as experts.

Page 4: Social Norms and Influence

Importance of Context

  • Ambiguous Situations: The more uncertain people are, the more they rely on others for information (e.g., new soldiers observing veterans).

  • Crisis Situations: Panic leads to immediate action by looking at others' responses.

  • Expertise: Knowledgeable individuals serve as better guides in ambiguity.

  • Normative Social Influence (NSI): Motivation to conform based on the need for acceptance.

Asch’s Line-Judgment Studies

  • Demonstrated the power of normative social influence.

  • Participants judged line lengths; confederates intentionally chose incorrect lines, leading to conformity among participants.

Page 5: Conformity Under Pressure

Risks of Conforming to Incorrect Norms

  • Conforming to a group can lead to enduring discomfort when the group is wrong.

  • Resistance to normative social influence may lead to rejection from the group.

Social Impact Theory

  • Developed by Bibb Latané.

  • Factors influencing conformity include:

    • Strength (Importance): More significant groups lead to higher conformity.

    • Immediacy: Closeness in time and space increases conformity.

    • Number: Larger groups increase pressure to conform, though individual impact diminishes after a certain point.

Page 6: Tolerance and Group Norms

Idiosyncrasy Credit

  • Tolerance earned over time by conforming to group norms.

  • Allows for occasional deviation without repercussions.

Collective Cultures vs. Individualistic Cultures

  • NSI is more potent when everyone in the group agrees.

  • Cultural Impact: Collective cultures prioritize group harmony (e.g., Japan) over personal expression (e.g., USA).

Minority Influence

  • Occurs when a minority impacts the majority's beliefs or behaviors.

  • Requires consistency and cohesion among minority members.

  • Often leads to private acceptance due to reliance on informational social influence.

Norms to Influence Behavior

  • Injunctive Norms: Perceptions on approved/disapproved behaviors; drive compliance through perceived rewards/punishments (e.g., littering is bad).

  • Descriptive Norms: Actual behaviors in situations regardless of approval (e.g., high littering at events despite knowing it’s wrong).

Page 7: Boomerang Effect

  • Occurs when attempts to change behavior backfire.

  • Individuals may adopt opposite behavior due to perceived threats to their freedom.

  • Example: In Schultz’s energy study, higher energy users reduced consumption after comparison, while lower users increased usage counter to expectations.

Page 8: Manipulative Techniques

Foot-in-the-Door Technique

  • Getting a person to agree to a small request may lead to higher likelihood of agreeing to a larger request later.

  • Rationale: Agreement creates self-perception as agreeable individuals.

Door-in-the-Face Technique

  • Asking for a large request, which is refused, increases the likelihood of agreeing to a smaller subsequent request.

Propaganda and Obedience

  • Propaganda: Deliberate manipulation of mass attitudes through emotionally charged or misleading information.

  • Obedience: Change in behavior influenced directly by authority figures.

Milgram Study

  • Highlighted both normative and informational social influence in obedience.

  • Participants looked to authority figures (experimenters) when uncertain how to act due to ambiguity of the situation.

Page 9: Reasons for Obedience

Adhering to Norms

  • Difficulty in switching norms when authority figures are present.

  • Self-Justification: People rationalize compliance to relieve dissonance (e.g., trivializing harmful actions).

Loss of Personal Responsibility

  • Individuals feel less accountable when following authoritative instructions, often rationalizing actions as part of a job.