BENCHMARKING REPORT

Page 1: Overview of Corporate Wellness Programs

Out of 403 total respondents:
- 258 (64%) were aware that their organizations had corporate wellness programs in place.
- 90% of respondents participated in their organization's corporate wellness program, which contradicts previous research indicating low participation rates.

Employees who were aware of and actively participating in their organization's corporate wellness program (CWP) had higher overall wellness scores compared to those who were unaware or not participating.
The correlation between wellness scores and CWP awareness/participation was weak, implying that other factors may also contribute to employee wellness.

Benchmarking Report:
- Argañosa, N. M. S., & Binghay, V. C. (2024). The effects of a corporate wellness program on the physical, occupational, socio-emotional, and spiritual wellness of Filipino workers. Acta Medica Philippina, 58(5), 28.

Physical Wellness
- Health screenings and vaccinations
- Fitness classes
- HMO and medical services
- Gym membership
- Weight control program
- Smoking cessation program
- Sportsfest/Sports Club/Games
Socio-Emotional Wellness
- Stress management programs
- Mental health support
- Flexible working hours
- Health Talks/Fairs/Webinars
- Web-based information resources
Occupational Wellness
- Career advancement programs
- Skills improvement
- Capability building through training
- Tuition assistance and apprenticeships
- Performance management
Spiritual Wellness
- Meditation programs

The study classified wellness programs offered by organizations into multiple dimensions, highlighting the comprehensive approach to employee well-being.

Ubiquity
- Industry: BPO (Business Process Outsourcing)
- Founded in 2012, 12+ years of experience.
- Employees: 8000+ (Philippines only)
- Leading provider in customer service and BPO for complex industries such as:
  - Financial services
  - Healthcare
  - E-commerce
- Clients include notable companies like BM Technologies, Marqeta, Green Dot, Chime, and Greenwood.
- Recognized as the #1 BPO for fintechs, supporting over 150 brands.
- Headquarters located in New York with offices spanning across multiple continents.

Event Names:
- Clinic Management Policy Rollout (Webinar)
- SAVii x Ubiquity Launch (Webinar)
- Identifying and Achieving Goals (Webinar)
- Diet and Oral Health (Webinar)
- Benefits and Wellness Expo (Hybrid)
- Wall of Wellness (Onsite)
- 2024 Annual Physical Exam (Offsite)
- 2024 Executive Check-Up (Offsite)
- Suicide Prevention Month (Webinar)
- Blood Donation Drive (Onsite)
- ROT (Offsite)
- GoTyme Kiosk (Onsite)
- Financial University (Webinar)
- Sensory Room (Onsite)
- Breast Cancer Awareness (Webinar)

CGI
- Established: 1976
- Industry: BPO and IT consulting
- Employees: 1,500 (Philippines only)
- Workforce: 91,500 consultants globally.
- Services include:
  - Strategic IT and business consulting
  - Systems integration
  - Managed IT and business process services
  - Intellectual property solutions
- Supports digital transformations for clients through a robust global delivery network.
- Operates 400 offices worldwide.

Member Assistance Program (MAP):
- 24/7 counseling and advice service for personal or work-related challenges, emphasizing cultural relevance.
Oxygen Portal:
- Interactive platform providing resources including webinars and articles focused on employee health.
Online Learning Channels:
- On-demand e-learning tools available for employee well-being.
Mental Health Ambassadors Network:
- A network of trained volunteers supporting colleagues.
Affinity Groups:
- Connects employees sharing common interests for support and experience sharing.
CGI for Good:
- A tool providing access to local and global volunteer opportunities.

Foundever (formerly Sitel and Sykes)
- Employees: 148,732 (Global headcount)
- Acquired by Groupe Acticall in 2015 and rebranded as Sitel Group.
- Experience: 30+ years and a global presence.
- Operates in 38 countries, providing outsourced services in:
  - Sales
  - Technical support
  - Customer service
  - Other business processes

EverBetter by Foundever®:
- A digital community promoting small health-focused changes among members.
United Heroes Global Wellness Platform:
- Includes initiatives like SitelFit emphasizing physical health, with goals set for wellness adoption.
- 2023 target: 45%; achieved 42% adoption.

Sports challenges and wellness activities included:
- Virtual Races:
  - Around the World in 30 Days with +282 participants (April 2023).
- Educational Resources:
  - Articles on wellness topics, with 2,701 participants involved in a challenge.
- Contribution of $6,000 USD to Libraries Without Borders.
Virtual Sessions:
- 12 workout sessions (Yoga, Pilates, Fat burning, Cardio) with over 200 participants.
Webinars:
- Focused on mental health and wellness practices attended by +300 members.

Community Engagement (2020-2023):
- Users grew significantly from 7,546 in 2020 to 43,733 in 2023, representing a marked increase in headcount participation.
- Active User Rates:
  - Decreasing from 65.8% in 2020 to 11.8% by 2023.
Average Distance Traveled:
- Increased over the years with active participation in wellness activities.

TaskUs
- Established BPO with over 16 years of operation.
- Employees: 30,177
- Recognized as Rank 3 Great Place to Work in 2024.
Wellness Programs:
- Global Life Coaching Program:
  - Supports personal well-being through coaching.
- Resiliency Studio:
  - Focuses on psychological health and safety.
- Behavioral Health Research Team:
  - Conducts studies to improve mental health programs.
- Shield:
  - Wellness tool with various features to improve employee well-being.
- Centered:
  - Captures mood data and provides interventions for better well-being.

General insights on the effectiveness and participation rates of wellness programs across companies.
Importance of continuous assessment and innovation in wellness initiatives to meet employee needs.